This review is on the basis of living in this apartment complex for almost 2 years (1yr 11mo)…read more The complex itself is beautiful; it has the looks of a modern apartment complex like in Irvine, Ca (look it up). The grounds are well kept and the common areas that include the amenities are equally just as nice. There are deer right outside the complex at the creek and also miles of hiking across the street. I think where the complex falls short is the upkeep of the grassy areas. Although it is not the complex's responsibility to pick up animal feces, there are plenty of times where I've walked by patches of grass that has dog poops and no doggy poop bags at the clean up station (at least this complex provides bags, so that's a plus!). I've lived in two different apartment sizes thus far, 1 br 1ba the 700+ square ft and the 640+ square ft and really it's up to your liking on how much you want to pay. Do note though for a nicer view of the lake, stained concrete floors (great for pets), first floor luxuries, bigger sqft. etc., you will have to pay a tad bit more, but really you get what you pay for. The community and residents itself is a good mix. I like the fact that there is diversity here (college kids, young professionals, and working adults). That can also be a con, because although it is a luxury apartment complex, there are college kids who cause a ruckus from time to time and I have filed a few complaints to the office regarding that. Other than that, the social events that the leasing office provides provides a good opportunity to commingle and get to know your neighbors. Lastly, I'd like to mention that the front office staff are simply amazing. Having lived here for a while, you get to know them and how sincere they are about addressing your needs. They are a small staff and sometimes it can take a while to address your concerns, but when they do get to your concerns (and complaints), they seem fair at fixing the problem and they do have a nice follow up (phone call, email, text about satisfaction). Nothing but good to mention about the staff here at the complex. For the most part, this complex is meant for young professionals, and people who live in San Marcos but are not college students. Doesnt mean college kids cant live here, its just a little pricey for the students to live here on their own (this comment is in regards to the local "impact" newsletter and the reported mean salary wages and mean age range of the city). Really, if you are looking for a luxury apartment complex that has a good mix of people, above average amenities, and just far enough away from the college, I'd recommend this place. Good luck in your apartment hunt!

LIVE HERE IF YOU LOVE MOLD!!…read more If you have health conditions or mold allergies, or if you are perfectly healthy stay away from this place. Living here was a nightmare. And unfortunately took a year plus away from living a normal life. My partner and I were exposed to mold that caused constant headaches, congestion, random illnesses, and breathing difficulties--the list goes on. I repeatedly contacted the office about my concerns, but they completely disregarded them. The only solution they offered was to clean the air ducts for "mildew." Shortly after the ducts were cleaned, our symptoms became much worse, likely because the mold was spread throughout the apartment. We eventually had to contact corporate and explain what was happening, including that I have pre-existing health conditions. Corporate said a professional mold tester would be sent to the apartment. After the testing, the property manager emailed me stating that there was mold growth, but claimed it was "normal." When I asked her to attach the actual test results, she sent another email stating the conclusion showed no mold growth at all. These were two completely contradictory statements. The results themselves showed elevated levels of Aspergillus/Penicillium and the presence of multiple mold types that were not found outdoors, which was used as the control. Despite this, management insisted the mold levels were "not elevated." And It was mostly in the bathroom connected to the bedroom where I sleep and spend half of the day there!! This experience was incredibly frustrating, misleading, and harmful to our health. If you value your well-being--especially if you have allergies or respiratory issues. I strongly recommend staying far away!! Even 9 months out of the moldy apartment I lived in, I am still fighting with health issues. I would give this place 0 stars if I could. Living here was disgusting. On the other note THIS APARTMENT IS WAY TOO EXPENSIVE TO BE LIVING IN THESE CONDITION!! Go save money, time and your health by choosing another apartment. UPDATE TO SYNC'S DUMBASS RESPONSE: They are really gonna reply back saying that there was NO mold growth. Look at those disgusting pictures of MOLD in our apartment. And I guess all of my health problems I'm just making up . THE COMPANY THAT CAME TO DO THE MOLD TEST WAS HIRED BY SYNC. So if you have the same problems. GET YOUR OWN MOLD TESTER. They also keep saying that the testers tested NO mold and that's not what the tests or results say. The results say that the mold levels aren't elevated. Which for a normal person you might not feel the effects as much. But I have health issues that they never seemed to care about and made no difference to them. They would not let us resign on our lease the only option was to move to another moldy unit. AGIAN DON'T MOVE HERE. GO LOOK AT ALL THE REVIEWS CALLING THEM FRAUDULENT!!!

I lived here two years and had a great experience. The townhomes are a great price for the space…read moreand location, walking distance to school which I loved. The maintenance was always super fast with any issues we had. It's quiet and neighbors basically keep to themselves but we also got to know a few of our neighbors as well so it was nice if we ever needed to borrow sugar or something ljke that! I honestly loved living there and miss it and wish I could go back sometimes lol

I have lived here for almost a year now and love it. These are huge apartments, mine is 2 bedroom…read more2.5 bath and a little over 1,000 square feet. They are generally quiet and all the residents are super laid back. The manager is a cool guy too. They are on the older side but really well kept. No dogs allowed though, just cats. My favorite place I have lived in San Marcos! Will be sad when I have to move.

My husband and I have lived at Highcrest over a year and we have had an excellent experience. The…read moremanagement is awesome. Any time we ever need anything fixed Jeff is quick to the task and takes great care of us. This complex really cares for their residents. They give away donuts every first Friday of the month and have resident appreciation parties! It's a great location, very affordable, stays quiet and there is a cute trail right behind it- great for walking pets. (Or your husband ;) Highly recommend renting here!

Cathy and Bryce are the BEST! Honestly best management I've ever come into contact with in my 4…read moreyears of living in San Marcos. They genuinely care about the residents and do everything they can to make it a good experience. They let my roommate use their personal office computer since there isn't a clubhouse. They offer free coffee, donuts, snacks, dog treats all the time. Every time I talk to them they are so nice and helpful. We've only ever needed maintenance one time and they helped quickly and efficiently. Highly recommend living here especially if you're on a rent budget.

truly a hidden gem. the office staff are always super nice and helpful and i've had no issues since…read moremoving in came back to the review 5 months later and the only complaint i have is my car got broken into here and they didn't really do much about it since they have no cameras. there was also a shooting here on halloween 2025.

I would've recommended this place until very recently. Within the last 6 months it seems management…read moreand staffing had changed and what once was a place full of friendly people willing to help is now the opposite. When I moved out, I had a professional cleaning crew to deep clean the apartment to make sure that nothing would be charged, since most student apartments in San Marcos will try to scam you out of money at move out. I took videos and pictures of everything. Now the Outpost is trying to charge me $250 for carpet replacement. I lived in my apartment for 2 years, my roommates carpet had been replaced in between then but mine never was. So, the carpet was at least 2 years old already, but I'm assuming it was older because I did not have what appeared to be fresh carpet when I moved in. Obviously the apartment knew the carpet was old, because they decided to rip up the carpet once I moved out. However, they took a picture of the under side of the carpet that was ripped up trying to hold me responsible for a stain that they found. They were obviously replacing the carpet anyways as the pictures showed the carpet already ripped up before they found something they believed they could charge for. I have pictures of videos of the carpet when I moved out and there is not one stain, tear, rip, or hole in any part of the carpet. They could not send a picture of the top of the carpet showing a stain was there, they sent a picture of the underside of the carpet after it was already ripped up. Trying to dispute this charge has been impossible. I first contacted the apartments and they refused to talk to me about the charge and said everything needed to be through email. So I emailed and they pointed me to a third party company that is supposed to handle the disputes. The third party company is legit an AI company as I've tried to contact them and speak with them, but can never get a human and get AI responses back. The third party AI response told me to contact the apartments about these concerns and the only option I had was to pay the charge. So I've contacted the apartments again requesting information on how to file a dispute, but since then they've been ignoring all communications. I have emailed several times and called several times, no responses to emails, and all phone calls have been sent to voicemail. My father was the guarantor of the apartment and he called, which they answered and already knew who he was without asking his name. He also requested assistance on how to file a formal dispute and they told him he would "have to fight the credit bureau on the charges". This is not legal as there has to be a formal dispute process, not taking up to the credit bureau when the collections will have already impacted credit score. They said there was 90 days for people to pay or dispute charges before the charges go to collections, but so far the only option I've been presented is to pay the charge. They are refusing to discuss with me any dispute process. I am very disappointed in how they've handled this matter and they will try to take any money they can out of you. It's not worth it. I know they will reply telling me to contact the office to figure it out but that's a lie. They're refusing any communication with me when I am just requesting how to do a formal dispute so it can get figured out before hitting our credit.

loved my tour at The Cottages! I came in with so many questions, but Phoebe was able to answer…read moreevery single one and made the entire experience so easy and enjoyable. The community is beautiful!

Horrible experience. Do not move your kid here. They are trying to get $470 from my son after move…read moreout on some bogus claims. We have emailed numerous times with no response and the e-mails and phone numbers on these reviews are a scam, no one picked up. I retained legal counsel and will be on site Monday to get resolution. DONT MOVE HERE!!

Safe and cheap. Great place for anyone looking for affordable housing! It is under new management…read moreof 2023 but hopefully they don't increase rent prices.

I love these apartments! Me and my boyfriend moved in here together as our very first apartment. It…read morewas super cheap, the security deposit was only 85 because of a promo that was going on. Our rent is unbeatable for a 2 bedroom 2 bath at a discounted rate of 705!!! Plus they have a pool and s good amount of parking which is hard to find. My favorite part of living here is the manager Keith. He is the nicest laid back guy in the business. He is so helpful and understanding and is almost always available. Maintence is very timely with repairs and I'm not sure about the other units but ours is very peaceful. We have a 1 year old now and all throughout his baby days our neighbors were never loud or rude. I'm sad that we have to move now that our lease is up. I would Definitely recommend this place for anyone whos looking!!!

This is an amazing place to live. Alyssa has helped us with all of our needs and it was hands down…read morea great experience. Highly recommend this place!

There is vomit in the hallway since Friday. It's still there and it's Sunday now. The building is…read morewithout water pressure right now and the city says that it's on Beacon's side. Beacon has yet to do anything. The building has zero water. The elevator hallways are filthy, the elevators only get cleaned once in a while, etc. Since the new name, which is Beacon (old name is Aspire) it seems like the apartments have gone down hill. not worth the money!

Tim Jenkins was super helpful and answered all of questions!! Offered an immediate follow up to my…read moreissue as well!

There's always something wrong with this apartment. I had maintenance come fix my smoke detector,…read moreand after they left our front door suddenly became hard to close. Over the next week, the handle slowly started separating from the door until one day, while I was leaving for work, my roommate opened it and the entire handle ripped completely off. We were literally trapped inside our apartment. My roommate managed to reconnect the handle long enough to get the door open, but after that it stopped working completely. We contacted the office on Friday and were told there was no emergency maintenance and we'd have to wait until Monday. Because of that, we've basically had to leave our front door open for safety reasons since then. Someone finally came Monday and even said, "I don't know what the office staff was talking about because we do have emergency maintenance." It's now Wednesday and we've gone over a week without a functioning front door handle. I genuinely do not feel safe living here when we can't properly close or secure our front door. DO NOT SIGN HERE.

I love living here! I wanted the amenities of an upscale apartment, but I also really wanted a yard…read morefor my dogs. 1271 has both!! At night, it is very well lit and is in a safe neighborhood. I love the luxury feel of my apartment with the brand new appliances, granite countertops, high-ceilings, huge garden tub, and HUGE closet!! The front office staff (Maria and Jacquelyn) are super friendly and accommodating. Gilbert (the main maintenance guy) is also awesome and quick to get things fixed. The floating pool chairs and gas grill / TV lounge area are awesome. Also, the updated gym is super nice and even has bluetooth cardio machines!

Nice NEW apartments. Helpful and friendly front office staff took a look at my information and…read morequoted me way less than where I'm staying now (right across the street) for a way nicer unit than I had at the other place. This complex has a nice gym, units are pretty, residents all seem nice, and the price is great. Looks like I'll probably be moving over here! Thanks for your help the other day

Staff is helpful and maintenance orders get handled within a short time after being placed!read more

literally scammed me during the move out process. was infested with roaches multiple times while…read moreliving there. mold covering vents. kept perks on the move in packet that were no longer available (such as a private shuttle that was promised when i signed) just ridiculous.