Very disappointed with this company for taking advantage of a good friend of mine. My friend was…read moreinformed their copay would be $10 and after having the company check multiple times to confirm this low copay he opted to continue multiple sessions of therapy. After ~10 sessions he discontinued therapy and was then informed he owed hundreds of dollars because his copay was in fact NOT $10. This is corrupt. Your company made a mistake and he only went through with the sessions because you LIED. Since he is non-confrontation in nature, he is just paying the amount even though this puts a huge strain on his family financially. I'm sorry but I feel you should own up to your mistake and waive these 'charges' that he did not know about or at least apply some sort of discount for your mistake. I will continue to inform the community that you, as a company, are unable to take responsibility for your errors and do not truly care for your patients' well being. As a health care professional I find your actions deplorable and will never use or recommend this company.

This office has now been removed as a LabCorp satellite office. They will do lab tests including…read moreblood draws but now charge $40 from the patient before they do anything, according to the receptionist. Much better, and much needed in Summit county is a new LabCorp office at 68 School Rd. Suite 200 in Frisco. They are connected to the LabCorp system, very pleasant, no upcharge, and quick.

Great experience. Doctor and staff were all welcoming and thorough. Took their time and answered…read morequestions. I had blood drawn by Madison. Great job, never felt the needle and I have had a LOT of blood drawn.

They Refused to see my 18mon old baby who had a 101 fever because they closed in 30 min from when…read morewe got there. I called ahead and also tried to make an appt online which was not possible. I can't believe they turned away a sick baby.

Received great care - efficient and caring and appreciated the kind people. Better than most urgent…read morecare centers.

These angels have been a God send to us and to our mother. They have all been delightful and…read moremother is so happy and looks forward to their visits and companionship THANK YOU ANGELS!!!!

Dear Judd: thanks for your kind reply. You have our number and it would be easiest if you want to…read morefix these issues to talk to us directly. However since you asked what might help let me try to restate my husband's concern. Clearly you have not been fully informed about the situation. At no time did I suggest I didn't need help. To not talk with either me or my husband prior to posting something about us wanting a maid --something that I never said (this is so ridiculous!) just perpetuates the unprofessional operations and communications we experienced. We used your service a couple of days after I had surgery on my lower spinal column since immediately after I could not move very easily. As my husband explained, we spoke on the phone and had to ask to have the contact picked up. We interviewed Lisa and one other person who accompanied Lisa to our home with some surprise as two people seemed like a bit of overkill. This is especially so when originally, I, the housebound person, was asked to return the 17 page contract that was emailed, by faxing or scanning it and had to ask Lisa how she anticipated I get it back to you and effect your retainer. I filled out a list of items of what we wanted done from your approved list of items while Lisa was at my home. If these approved items are not what you offer perhaps you need to redo your forms. Home bound people can't be expected to comb through a 17 page contract to figure out what services you offer. Lisa and the other manager (?) left with the list and made no comment about there being any problems or limits. Lisa mentioned the name of one contractor, but, surprisingly sent us someone with a different name the next day. I was asked by the helper what I needed help with. I thought she would arrive with the list I just filled out the day before, but she said she had no idea and had not gotten a list from Lisa. The list included preparing a meal, making some tea and cleaning the kitchen afterward etc., and starting a load of clothes, things I could not do. I was not aware you are a nursing outfit. I manuevered my walker back to bed. When I was interrogated the next day, in a very roundabout way by Lisa--- beginning with what I thought of the workers performance over three hours ( she was only retained for four hours that day) while I slept, I said it was fine but had to drag out of Lisa why she was actually calling. She never asked me what the helper had actually done. Instead Lisa began to talk about your 20 percent policy and explained something along the lines that only my covers could be fluffed or that some handholding could take place in my bedroom or that this woman could go to the store for me. At that point it seemed to me your company just wasn't a very good fit. I don't know why Lisa could not have sussed this out the prior day as we had exactly that conversation when she was in our home and we explained (and demonstrated) my condition. We're sure that Lisa knows your contract much better than we do and perhaps she can help you find some effective ways to use it in a customer interview so that everyone doesn't just waste their time. In fact it's not your contract so much but your managers' lack of common sense or communication skills that are most problematic. I would anticipate your managers can do all the warning and suggest appropriate activities while face to face with a customer rather than just taking money for an inappropriate contracting situation. If your service is to have someone come over and watch me sleep I could have saved us all the time and trouble since I would not be willing to have my family pay you $30.00 an hour for that. However, given your manager's attitude and inability to satisfactorily distinguish what tasks were approved since making me a meal, emptying a dishwasher and cleaning up the kitchen after a meal is prepared, and talking with my husband while I slept, (pretty much all your worker did the day before) it did not seem to me prudent or necessary to retain your company further. It would obviously be less brain damage to simply find a more experienced and customer-oriented company. Obviously while ambulatory, I could not bend or lift anything and although I had planned to have the helper change my bed , fix another evening meal and answer phones I'd had just about enough pain in the backside for the week. I told Lisa we were clearly not a good fit, had nothing further for your company to do and bade her good day. Upshot--you lost two days of work (and perhaps this week as well ) because your managers cannot effectively deploy resources, address concerns, problem solve, or,frankly, communicate what it is you do. I'm sure you (and Lisa) are a fine person, but you can't be everywhere and it may be difficult to stay in business if things continue in this fashion. Just thought you'd want to know. Sincerely yours, Michelle

All of the therapists are wonderful. I am 85 and have gone to many therapists. The people here…read moregive very personal treatment. Not just putting a client on a machine, but working with. the patient directly. Personal, one on one,dedicating themselves to your persoal needs. Highly recommend

Over the last ten weeks Jen and Emily have provided therapy for my right knee after surgery. What…read morea great experience! Jen, an owner, made me sweat, cry, groan, and grimace (I'm a drama queen) as she took me through the exercises needed to keep adhesions from forming, while gaining back all my flexibility and strength. I highly recommend Jen and Emily for rehabing an injury; gentle firmness with a strong goal always in mind. I am back 100% thanks to these fine professionals at Axis Sports Medicine in frisco, CO. Lynn Becker