Got a very nice Xmas gift for my wife last year that she really likes and wears often. Friendly…read moreservice and high quality merchandise.

This is what a jewelry store is all about. Experts who will not waste your time or money. I do not…read morebuy jewelry very often. So when I need an expert to help navigate me in picking that special something for my wife , I trust the professionals at Distinctive. They are very straightforward and knowledgeable about jewelry and related items. I was recommended by many friends to check them out. I am very glad I did. If you're in the market for that special gift , talk to Joe or any of the professionals at Distinctive Gold Jewelry. They are the go to place.

The staff here was excellent - Madeleine helped me pick out the perfect gift , exactly what I was…read morelooking for. Even though I walked in just before closing they stayed late and engraved it for me. I was impressed with the value,quality and the team working there!

A M A Z I N G !!! repaired my ring in less than 2 hours & they were SO sweet & reasonable…read morepricing!!! very thankful i found this shop!!

Honest, Fair, and Truly One of a Kind…read more I recently sold some silver to Bill, and the entire experience was outstanding from start to finish. He gave me a fair, transparent price and treated me with absolute professionalism. What really stood out, though, was the integrity of Bill and his team. After I left the store, one of his staff caught a mistake in my math that had shorted me $200. Bill personally called me right away, explained the error, and offered to stay late or mail the difference--whichever was easiest for me. That kind of honesty and customer service is rare these days. I've been to plenty of jewelers over the years, but none like Bill. I'm a lifelong fan--he's simply the best. If you're looking for someone trustworthy, knowledgeable, and kind, look no further.

Bill and Crescent Jewelers were amazing! They got me the best possible ring I could've received…read morewith the money I was willing to spend. The ring itself was beautiful and it was made and shipped to me super quickly! They are professional, fast, efficient, and very high quality. I definitely recommend these people and will continue to do so.

BEWARE OF THIS PLACE!! THE OWNER TAKES NO RESPONSIBILITY FOR SENDING OUT YOUR JEWELRY FOR…read moreREPAIRS! I had a watch that the band needed repairs. I thought it would be fixed in house, but they send it out to downtown Chicago. I wanted an estimate for the repairs....but they fixed it without giving me the estimate first! So I was forced to spend the money....which was ridiculous! $28 to fix a band?? I could have purchased a new watch for that.. Well, I had the watch back for under a week and one of the links snagged my sweater. I returned to the jewelry shop and they made all kinds of excuses as to why they were not responsible.... Shoddy....overpriced work. I don't recommend.

Kathy and her team is amazing! Such great customer service. Beautiful jewelry for all different…read moreprice points.

Everything went well! Owner is very knowledgable, fair, friendly,and honest. Not just a good…read morejewelry store, but a good neighbor as well. I'd be very happy to go back. This store stands out among others in that they are extremely ethical and caring for their customers. I've seen that they have moved location to the area around Harlem and 159th in Tinley Park. Hope they will be re-opening soon.

I took my watch here to get resized and got it returned with a noticeable scratch/dentread more

First alteration: 2 pieces, resizing and replacing stones. $500-ish. When paying, agreed to pay 50%…read morenow, 50% later. Staff then charged whole price seconds later by mistake. No big deal, just a mistake, didn't complain just asked if this was correct and they fixed it. Order was later than expected, had to call to check up. Alterations done were good, but wife was present to try on the ring and it needed resizing. Asked for this to be done, expecting to pay, was told that first resize after other work is done is free. Got a receipt that shows this. The owner personally said this. I verified again with another member of staff as I was paying the remaining balance on previous work. Yes, first resize is free, I'm told. All conversations polite and happy at this point, on both sides. Almost a week later, when the ring is due to be returned the next day, I get a voicemail explaining that the resizing is not free, but rather $75. Also, they were going to be late finishing it. I politely explained that I was told, and had a receipt showing, they said this alteration was free, and that getting a price switch and a delay after they held onto my ring for a week is a bad look. They were firm on the price having always been $75. I suggested that I'm willing to pay that, but unhappy, and would be looking elsewhere in future. All polite but firm on both sides at this point. This apparently set them off - as I was told I would have to wait on a call back from the owner. The owner called me back a few minutes later, and was immediately hostile. "Why don't you just come in and get it resized somewhere else. Why would anyone think this was free? Do you work for free?" When I tried to respond to clarify that I wouldn't have expected it if I wasn't explicitly told so, I was loudly talked over and condescended to further. Naturally I stopped being polite at that point. I went in to collect my property, and asked to speak to the owner after the ring was returned, and he was equally rude and condescending throughout about the idea that I'd believe someone who said it was free. I'm still holding the receipt that says the work is paid for at this point. This is the same owner who had, a week ago, cheerfully told me this was free because they'd just finished work on the ring. I'll admit I wasn't polite at this point either, because I do not appreciate being lied to or scammed and then gaslit about it, and this wasn't a worker who had no blame, but the owner himself. If it had been merely the mistake, I would have been disappointed at the unreliability and would have sought future work elsewhere. If it had been an adjustment in price based on unexpected extra work, that would have been fine. But this store will make errors that cost you money, and then mock and gaslight you for asking them to correct the error. Oh, and I was loudly informed in the middle of the store with other customers present that "In the 20 years the store has been in business, they have never had a single problem before". It was at that point I suspected the owner might not be entirely honest. I have attached a receipt with personal information redacted which shows the work order and that all costs were fully paid. This is the receipt I was handed when I made the request for the resizing, and I was shown the place on the receipt where it shows it was fully paid as the receptionist admitted the receipts are a little hard to read. Given the dishonesty so far, I am looking forward to the story the owner offers in the reply below. I expect he will not be as honest about his own flaws, as I have been above. Highlighted on the receipt are the total prices for the previous work done, the amount paid at the checkout when the resizing was accepted, and the remaining balance on the work to be done.

My 2 watches stopped last night, needed batteries. I'm leaving on a vacation 4/8/2026. So I stopped…read morein to Sams because the rating were 4.6+, only to be severly disappointed. The gal behind the counter told me that they don't do battery replacements while you wait. I'd have to leave them and I;d be notified when they were done. How long I asked a few days??? A simple task for an experienced jeweler, seems that Sams is more interested in selling than service!! I can assure you Oak Lawn residents I won't be recommending this place to anyone!!

They went out of their way to help me get silver dollars for my son who graduates Army Warrant…read moreOfficer School and per tradition needs to give out a silver dollar to the first 12 people who salute him. They didn't have enough but kept looking and called me back to say they found what I needed.

Jim is one of the nicest people I ever had the pleasure of meeting. He gave me double what I…read moreexpected on my gold necklace. Definitely one of the fairest people out there. G. Johnson