10 out of 10, would recommend. Christy McConnell is super helpful, easy to work with. Made my gift…read morefor a wedding look much better. Also, she's from Kauai so she's cool people.

Always helps with choosing decorations and planning ahead for celebrations & events with me.read more

Party City has pretty much everything you need to throw a birthday bash, or holiday celebration…read more They do a great job of rotating holidays so it's easy to find what you're looking for. With a wide variety of decorations you're sure to find something to make you or your home stand out during the holiday season. They also have a great selection of birthday ideas; from kids to teens they can accommodate something. Balloons, toys, candy, and party sets all can be found here! The only downside is some things aren't clearly marked, and others are a bit overpriced.

The two employees that assisted us were Alex and Dylan. Both had excellent customer service skills…read more Alex was very knowledgeable on the inventory and walked us from place to place in the store to quickly find our needs. Dylan was working the register and offered his required add-on's while still being friendly and ringing quickly. The store was very clean, well stocked, and was also nicely merchandised with supplies for the upcoming Halloween season. It does seem the prices are a bit higher since my last visit. While they do have some "value" priced items, it seems like the character branded items are quite pricy for the quality. Having an image of a Disney or Hello Kitty character on a cheap item with a high price just doesn't equal out. I assume this is a corporate-directed thing and not the fault of these local employees.

Honestly, don't bother. Ever since they changed location the service has been minimal. Huge…read morebuilding but 2 employees that I could see does not make for a good shopping experience. Prices are mostly high, lots of items not stocked for some reason. And don't bother going in on Saturday unless you don't have anything else to do that day. I felt bad for the young ladies scrambling to keep up with customers but from what I have seen it's always understaffed. A big NO on this one.

As soon as I walked in a couple staff greeted me and checked on me a couple of times while I was…read morethere. Store was packed with cute home decorations, party stuff and of course cards(tons of them). Store clearly divided up into different sections for example seasonal stuff(Halloween, thanksgiving, Christmas), baby stuff, wedding, even college novelty. Almost everything is so expensive the only time I like to spend money here is when things are on sale.

Everyone loves a card. Even the swash-buckling cussing sailor i used to date went mooshy when i…read morewould give him a card (the trick is to not do it often). This Hallmark is packed with cards and gift ideas. Every kind of card you would want - even break up cards! (How do you think i got rid of that sailor?) And the staff is young, but well-trained and knows where everything is at if you're short on time. They are also full on gift ideas. They have special deals all the time like buy 3 cards, get a ceramic thingy discounted for $5.95. Only problem? It's a little "crammed" - a chlosterphobic person would probably last 5 minutes...

Pre-paid for a bounce house, then added tables and chairs. Almost 3 hours after he was supposed to…read moredeliver the items he asked me if I still wanted to have my party. I said yes, then he said he would have to ask his insurance. They told him No he couldn't deliver. Wouldn't answer my calls just sent a text saying no refunds. And wouldn't respond about the tables and chairs. FYI it was a beautiful day with no wind. Not sure what radar he uses, but I'm pretty sure its in a zip code or area with bad weather so he doenst have to work and just collect money.

Disappointed - Missing Party City! Purchased tableware for a baby shower. Plates, napkins, cups…read moreand disposable cutlery. Had extra left over from shower. These products were unopened and in perfect condition. Refund policy without receipts - can't return without card used and date they were purchased. Not even store credit! Springfield needs a party supply store, but this one is not servicing the area well in my opinion.