This place is equivalent to a pretty dressed up JAIL. The higher ups love to have things look good…read moreon the surface but deep down they lie to the patients families. You are treated like a criminal when you want to vist your family member. They do not keep records of calls and questions. They do not return calls. Way too expensive. Putting your family member in a hotel for dogs would be a better expenditure

As a resident for 90 days in Rehab...to strengthen body, I was treated with dignity and respect…read more The Rehab staff showed their skills on a daily basis .The CNAs were for the most part quite capable and very professional. I have an unusual sense of humor that they had to deal with on a daily basis... I grew to really adore my daily CNAs...and wish I could have them at home.

As a worker there and someone who had their grandma be in rest-pit there. BWD is not the place if…read moreyou care about your loved one. The administrator is not friendly. The facility is always short staffed. They treat the CNAs like crap. I had an issue with a CNA sleeping all night then leaving leave one CNA, facility didn't care, and left the workers and patients in a compromising situation and they try to cover it up. Save your lives by me and do research BWD is not a family caring place. Sad.

The facility is nice and a few of the CNA's are nice. That's about all that's good about this…read moreplace. I wouldn't recommend it unless you really don't need any assistance!!

Good price to quality ratio. Neighborhood is so-so hence the 4 stars. Beautifully appointed and…read moreresponsive staff. Meals are good. Their activity person Jeanine is awesome. Pleased with facility

Cindy and Carla antonelli lie. They sent a defamation of character letter when they sectioned and…read moreevicted me. I had lock on my lock that Cindy provided to lock my jewelry and money because the residents are thieves. Janet even stole my gum. The housekeeper told me about it and it got back to Cindy Leblanc and Carla antonelli and they fired her for telling me. I was burnt by Maria with a little cigarette. Paula drinks nips which is suppose to be prohibited in her room. John Maria Tracy and Pauline all smoke marijuana on the property every day. I was beat went to urgent care with a diagnosis of forearm contusion and Cindy the administrator and get this a nurse said you don't have any swelling in that arm and you don't have a forearm contusion. I asked her if she was going against what dr chen a medical doctor said. Lewis and a few others don't wear gloves while taking blood for diabetes you can call me at 5083450441 to discuss the abuse and harassment from staff and residents that Cindy and Carla antonelli let residents and themselves get away with. I am no longer living there. Moved in with husband now.

My family is so grateful for Guided Living and all they have done for us. Truly the best home care…read moreagency in the area!!

This company gave me peace of mind while caring for my elderly mother-in-law. I was able to get…read moreout of the house and get errands done knowing that she would be well cared for by a trained and experienced cna. I had two aids that came weekly, and all of the other aids I met as well on "off" days were all amazing. The company was so easy to work with. They were able to get me started right away!