I'm lucky to live so close to this particular Autozone. The customer service is always excellent. My battery was at death's door and gave its last wheeze when I started it up today. Jesus located the battery right for me and installed it with no wait time. Jesus had helped me previously with the purchase of products for a brake job. He's very knowledgeable about parts and supplies, without trying to upsell products. Kudos to Jesus and the rest of the helpful, pleasant team at this location! read more

Jennifer helped and was very kind and patient. Had some issues with windshield wipers and she was there, I was annoyed but she brightened my day. Promote Now! read more

Great customer service. Staff is Very helpful in finding, what I needed. Tested my battery and charging for now. I reall like knowing that I have such a good warranty with the Duralast battery. read more

I just moved from NC and noticed my headlight was out. I don't have any of my household goods and tools so I needed something quick to help change out the light bulb. I called ahead of time and explained the situation and the associate over the phone was very friendly and glad to help. When I arrived I was warmly greeted by Jennifer whom I also spoke with on the phone. She promptly changed my head light bulb with no issues. I noticed all the other staff were also very engaged with other customers in and out of the store. The staff was very friendly and professional. I highly recommend this auto zone and Jennifer! Thank you so much for the quick and easy fix! read more

Jen was awesome!! I needed to use the their motor oil reclamation station and the store was packed with customers. Between helping customers Jen made eye contact and asked if I needed assistance. I was shocked and asked for motor oil reclamation. She promptly said yes and that once I returned inside she would guide me to the station. She did and was cheerful and bubbly the whole way. It felt like a family automotive store and I was close family. Thanks Jen!! You made a messy activity pleasant. read more

Always decent service, and right by my house. It seems like every time I go there's 10 people needing their battery checked, part tested, or something. So it is annoying having to wait for the only 2 employees on staff to ring me up. Wish they would have more motorcycle parts too but meh. read more

AutoZone - Auto Parts & Supplies Near Me - San Antonio, Texas

I have shopped at several AutoZone stores. This one is the BEST by far. Excellent team of people who are amazingly helpful and just flat out friendly! Keep up the good work! read more

Noelia and Dominic were so friendly and helpful. I needed a new battery for my husband's truck and they provided top notch service with not only the sale, but with installing the battery also. I called a competitor who said they can only seek me the battery and provide a jump if needed. I was afraid I'd get stranded if I went there since the battery literally had nothing left. read more

I had a great experience at this autozone, Arnold was very knowledgeable and helped me with the oil needed for my VW, I had a low engine oil light come on. Arnold and the other associates had great customer service and really helped me out! Thank you Arnold and auto zone Culebra read more

After having my car at the dealership for 5 days, and telling me they could not reproduce the issue I was having. I stopped by Autozone the next morning after getting my vehicle back as that was where I purchased the battery 9 months ago. The manager, Bobby was very helpful, tested the battery and immediately said it was bad. He removed it and replaced with a new one at no cost. I have NOT had the issue I was previously having since then. Thank you Bobby, and Autozone for having such a wonderful employee. read more

The customer service is horrible! My boyfriend called asking if they had a certain tool and the lady worker told him "idk you have to come and look for yourself" like okay what was the point of calling. So we go and we found the tool he needed and she took us at the cash register and was giving us additude from the start. She rings up the tool and proceeded to tell the total , my boyfriend told her he wanted to put his membership so he can add points. She got mad and told my boyfriend "well next time you are going to speak up because we are already way past that" um excuse me ? Shouldn't you ask the customer if they have a membership before you skip it ? Do your job right before trying to throw additude stupid bitch read more

I came by here after my car battery died on me. I was serviced and helped very fast after walking in the store. The guy that helped me out is named Chris O. He was patience and answered all my questions. After the purchase, he installed my battery in the rain. Thanks so much! Y'all should do something great for Chris O. cause i felt back having he in the rain. 10/10!!!!!! read more

AutoZone - Chris O. installing my new car battery in the rain. - Auto Parts & Supplies Near Me - San Antonio, Texas

This place used to be great with helpful employees. But there seems to have been a big change. I wouldn't recommend going here if unless you want to be insulted, belittled and told you would be laughed at if you went to any auto store (Autozone, O'Reillu's, etc.) and asked for battery or check engine light. The man who came out to test my battery (purchased here) said loudly to another employee that he never bought that type because it was the lowest kind and junk. Well, I'm very happy that he is so well off that he can purchase the most expensive batteries for his vehicle, but sometimes a battery goes out before payday and one has to make do with what they can afford. Talking to someone like they're stupid for their due diligence in checking a battery after noticing flickering lights isn't cool. I'll never go here again. The 2 stars are for the guy who said he was new but had the decency to tell me after the other guys rant that it was better to be safe than sorry by checking my battery. I'll stick with places who don't laugh at customers. read more

Several times I have come here only to be met with crappy customer service and from the store manager to boot. This store is actually closer to my home but I will chose to go the other store. So much for brand loyalty. Go any where else. Not worth the stop. P.S. All I needed was lug nuts that were ordered incorrectly by AutoZone to start with. read more

TERRIBLE CUSTOMER SERVICE!! Go to O'Reillys or Advance Auto a little down the street instead for comparable prices and WAY BETTER service.

This place is a typical car repair place. I think many times it gets lost that this is an auto parts store not an auto repair shop. The people working there can be helpful but they are not certified mechanics that are going to completely fix your car. Many times you will know more about your one or two vehicles that you own instead of a person at the store knowing about every vehicle in existence. I am not defending those that work here and have bad attitudes but I look at the employees here like people in a hobby shop. They will help you and possibly guide you in the right direction but you have to take that with a grain of salt. Service was pretty quick as I just went in to pick up a rear wiper blade and I saw the employees actively helping customers and going out to their cars offer further assistance. This sometimes takes them away from the registers and the wait might be a minute because they are assisting other customers but not so much that you are waiting for a long time. They also offer a discount so ask and the discount is display openly as you walk in the store. Overall not a bad place to get what you need to do minor repairs on your vehicle that you can do yourself. read more

Love this Autozone location. I just moved to this area and have visited this particular location at least 4 times in 2 weeks. They are very informative and never to busy to help someone out! read more

Came in the previous night because my battery died on me. They were about to close so the gentleman that helped me said to come back in the morning that way I can leave my car there and they will charge it up for free. Showed up the next day only to be treated poorly by a different associate who even told me I should have gone to O'Reilly, as if I was wasting his time. He didn't want to charge my car or assist me in any way. He treated me as if I didn't know anything. Such a shame because the guy the night before was really helpful. I guess I'll be taking my business to O'Reilly for good. read more

Called to asked about a specific battery. Yall told me you had it in stock. When I got to the store you said didn't have it. Sent me to another store. When I went to the other store he said the system said y'all had 6 in stock! Wow. read more

I had the pleasure of visiting this location today to replace a headlight. I had called 4 other places that did not carry that specific model or had it, but charged an arm and a leg to replace on top of two hour+ wait. I had no idea how to replace the bulb itself and was worried I was gonna have to figure it out. I went in nervous and Caleb helped me out by finding my part at a lower price than other retailers AND replacing my part! The whole transaction took less than 20mins! Thanks Caleb for making it a great experience! read more

This location is the most convenient for us. We usually come here first. The staff is always friendly. It had been over a year since my last visit and the man there remembered who I was, although he was a little flirty. He was very helpful though and super nice! I'm sure this will be our go-to location for our auto needs and I'm glad that we have this added convenience of it being right down the road from our house. read more

Terrible customer service. From asking simple questions to employees about parts and receiving snide answers to being told they are BUSY and can't help read more