I came for a smog didn't need to schedule an appointment their waiting room was clean and the AC…read morewas cool which we all know is needed in this heat. Price is unbeatable and they did a great job!

Came to get my 2024 Honda Civic SI aligned since I just installed my BC coilovers. I met Andrew…read moretoday and the customer service was amazing. He explains everything thoroughly and the alignment only took about and 1.5 hours. I wanted to make sure I drove it home before doing the review and the car feels amazing and alignment is spot on! I highly recommend if you have a lowered or modified car to come here because the team will get you right! Facilities were very clean and they have a waiting room and charging cables which is a nice touch.

The staff at O'Reilly's are customer service focused. I am in quite often, often annoyed when I…read morehave to sink more money into my project car, 'Zelda', a first model production year mustang that has been sitting idle for 20+ years. (Trust me, I understand it comes with the process, but STILL gets frustrating) Franscisco and his team are always so patient, friendly and calm! Always helpful, even when supply chain issues make it difficult, if not impossible to get some parts. They are always ready to share quick tips and tricks to make parts exchange easier, and for that, I cannot thank the O'Rileys team enough!

My experience was horrible. No acknowledgment whatsoever when you first walk in, new staff…read moreeverytime i visit this location who dont know what their doing. There were two occurrences where I asked a staff member if the store manager was available to explain what's happening and was told she has "left for the day". Thankfully the assnt manager was nice, assisted me and took care of my issue.

I took my mamalona to Lobo Auto Accessories (LAA) to install an Armor Flex bed cover ( the best…read morethat money can buy). The owners at Lobo Auto Accessories gave me a great price for parts and labor. I am satisfied with the work they did when they installed the bed cover. Lobo Auto Accessories also hardwired my dashcam sometime last year. I appreciate the work they did for my Silverado. I will continue to come to Lobo Auto Accessories for my future accessories or up grades on my truck. 10/10 highly trusted. Raul and Abi run a great business. I am proud to support a local small business.

amazing owners they do quality work Raul is the best you won't be disappointed keep up the great…read morework

Got a center console for my car ended having a rip in the leather I called them and they had a…read morereplacement for me the next day.

Ok so I definitely have to agree with all the other 1 star reviews regarding the horrible customer…read moreservice. I was so shocked by getting hung up on that I wanted to check and see if maybe I was over thinking it. But I get here on Yelp and the first 3 reviews I see are people who have experienced the same exact thing! And since the last review was written a year ago I'm writing this to let people know that the staff is still rude, unprofessional and extremely disrespectful in 2026. This is unacceptable behavior and I hope more people continue to voice their dissatisfaction when this company's business practices. If I could give zero stars I would. Just to be absolutely clear, I called this company to order a part for my car and was hung up on as soon as a mentioned what I wanted. Literally. There was no disagreement. No heated discussion. Nothing. It's like the guy just didn't want to be bothered.

Stopped in after I ordered something online from autozone that was listed as available in store and…read morehad my order cancelled because it wasn't actually available. Decided to try O'Reilly's for the first time and my order didn't bounce back so that was a great start. Went in and Don provided me with my order. I asked if he could help me as I was going to install my brake lights myself and just needed someone to tell me if they were working when I pressed on the brake. He came out and helped me but I accidentally dropped my bulb in the socket so he went into the store to get some tools to help me get it out and finished installing the bulb himself. He was very friendly and it was hot out so I appreciated his help. Great customer service. Thanks, Don!

Shoutout to GABE, who was very professional, pleasant and patient…read more We needed some coolant that's not green, AUTOZONE and the technicians there ONLY know coolant ONLY comes in green color smh. Anyways, Gabe was so helpful and patient. He wasn't rude, so shoutout to him. This location is lucky to have him. Nowadays there's not a lot of employees who like their job. He does.

Matt and his crew were phenomenal. They saved me over $1k vs. the dealer on some transmission work…read more They also work fast and were able to get my car back faster than the dealership estimated. I would highly recommend them.

Passion Auto (particularly Matt and Johnny) are absolutely top-notch. The team was professional,…read moreknowledgeable, honest, and genuinely committed to providing excellent service. They communicated clearly, completed the work with impressive attention to detail, and treated my vehicle as if it were their own. It's rare to find an automotive shop that combines outstanding workmanship with such friendly, trustworthy customer care. I wouldn't hesitate to recommend Passion Automotive to anyone, and they'll be my first choice for future service!

I had a great experience with Crystal. I have been looking for a topper for a couple of years now,…read moreand when I was referred to her, she was very prompt on getting back to me. Received my top for my lightning with ease and loved it. Thank you

It's been a week now and 3 calls in. When will the district manager Chris, call me back?? So…read morefrustrated, trying to exchange a battery... there was clearly fraud and I can't get anyone to help me!! Someone some howvgot our ph# and the original receipt with another battery (probably stolen) and returned it for cash!!! Where's the customer service?? I've always purchased from O'Reilly vs Auto Zone but not anymore!!

Shoutout to LOGAN who without any hesitation helped us. Nowadays it's seldom you encounter…read moreemployees who like their job or what they do. He shows that he likes what to do or help others. My daughter's car battery died. I had to give her a jump at her workplace then drove to this location. Logan checked the life of the battery and we're at 100 . He was patient and professional. This location is lucky to have him

I am so tired of walking into this store and not getting the right customer service !!! I've been…read moreshopping at this location for at least 15 years . And lately it has gone down hill ! Today I walked in to purchase a right side passenger windshield wiper. Simple item right ? Well first the gal (young blonde hair )who was at the counter pulls up the item goes right to the most expensive part! She wants me to purchase it before going to check if it fits . Well it didn't fit! She comes back inside the building and just says you just need to buy the clips mind you this wiper was 42 dollars and it didn't fit it was too short . Clips weren't the issue. She sees the line getting long while helping me and looses total interest in finishing our transaction! She tells me that I have to wait now while she gets the line down , the customers in line all had batteries so those transactions would taken time . This team at this location has no product knowledge or customer service !! Take the time to drive to Craig's roads location they are absolutely amazing . I walked in and five mins had the right wiper and they installed it and it wasn't the most expensive item in the store with additional clips not needed !! Do not shop at this location !!!!

Unfortunately we had to deal with a lot of junk yards , including out of state ones during last…read moreproject my dad had and I can tell you these guys are great. Very friendly , very reliable, honest and trustworthy. Through whole process they were only speaking the truth which you can rarely find nowadays in general but especially I found that junk yard bussiness in very dirty in every way . Not these guys and they went extra mile for us. Ronnie, Jacob thank you guys so much.

Waited a week for the guy after all the excuses because he sounded like an honest man. He tells me…read morethe tow truck will come tomorrow and then shows up out of no where 30minutes later. He then tried to bait and switch on the payment after offering $250. The tow truck driver "only has a check." Recycling companies are notorious for paying with check that bounce. All they need as the title signed and they got all the leverage. He said "just take picture of my truck" which I could not find the company on google maps. The guy acts like he is leaving then bust out $225 cash and said that's all he can I offer. I say no the offer is $250. He then pretends to leave again and then comes back with an offer of $225 plus $25 check but at this rate all trust is gone. Every one of these companies use the same shady tactics. Edit: updated with google review response. My phone records all calls and gives a transcript of the conversation as well. I told you how companies like peddle offer checks and they end up bouncing and you said that's fine cause we pay cash. Look at the sass and disrespect in his response. This looks like a dishonest man caught in a lie to me. This is the man y'all are doing business with. I'd recommend looking elsewhere.

Unbelievable 5 employees standing on the sidewalk. Line out the door and these guys could not care…read moreless. If you don't have an extra hour to burn , stay away. It's like the line at the airport. They should call this place TSA Auto parts. Good grief. Then when you finally make it to the counter they don't stock a simple 3/8 fuel line here . I want that hour of my life back!

Walked in for my second visit to recycle a battery and pick up brakes and new rotors…read more Three younger staff members at the counter simply looked at me then went back to shooting the breeze. Finally the older gentleman helping customers was free and looked over at me stone faced, saying, "come on up man don't just stand there holding a battery." He clearly looked annoyed about something. I had ordered parts online and told him so. He immediately cut me off with, "if you ordered over the phone, I have to look that up" okaaaay good listening, sir. A few key punches and deep sighs later I tell him I had ordered the parts three weeks ago and hadn't had a chance to come by. He looked at me and said "well...it may not even be IN HERE ANYMORE." I picked up the online order confirmations off the counter and said, "okay, I'll look somewhere else." That's when the attitude suddenly went away. He told me at first angrily to calm down. I hadn't snatched the paperwork or raised my voice. He then quickly found the parts, said something about additional discount he gave me, and I got a free five-gallon bucket. I literally did not speak the rest of the time yet there were s lot of smiles and "how's that, sound?" In gleeful tone. He did apologize "if I made you upset." Bottom line though, lazy, unhappy staff, miserable experience. I won't be back after two visits. I'm sorry you guys work here but I saw no one with a gun to your heads. If management or franchise owner would like to respond to the review, then they are quite welcome to shove it.