Came to get my 2024 Honda Civic SI aligned since I just installed my BC coilovers. I met Andrew…read moretoday and the customer service was amazing. He explains everything thoroughly and the alignment only took about and 1.5 hours. I wanted to make sure I drove it home before doing the review and the car feels amazing and alignment is spot on! I highly recommend if you have a lowered or modified car to come here because the team will get you right! Facilities were very clean and they have a waiting room and charging cables which is a nice touch.

It's not the best around but it's also not bad enogh to avoid completely. I'd consider coming back…read morefor simple routine work, but I'd look around for better service.

Walked in today at 8:31 pm. No one was in the store and hours posted on the door says open until…read more10:00. I asked to check by battery and one employee looked at the other mopping the floor and which said we only do that during the day time. Thank goodness an AutoZone is opening on lamb.

I don't know the lady the older lady with the gray hair. I don't know her name, but if this is not…read morethe job for her and it's clearly not because she's literally always rude. When I come in she needs to find a new job. I just came in there asking for my battery to get checked. Is she gonna give me a whole bunch of BS because it's just her in the store I don't care about none of that Every single time I come up in that store she got a personality issue. She needs to go get it checked for real.

I took my mamalona to Lobo Auto Accessories (LAA) to install an Armor Flex bed cover ( the best…read morethat money can buy). The owners at Lobo Auto Accessories gave me a great price for parts and labor. I am satisfied with the work they did when they installed the bed cover. Lobo Auto Accessories also hardwired my dashcam sometime last year. I appreciate the work they did for my Silverado. I will continue to come to Lobo Auto Accessories for my future accessories or up grades on my truck. 10/10 highly trusted. Raul and Abi run a great business. I am proud to support a local small business.

amazing owners they do quality work Raul is the best you won't be disappointed keep up the great…read morework

The amount of times I've tried calling for a part and getting hanged up on every time as soon as i…read moreask for the part is ridiculous. This isn't a one time thing it has been happening for years. Employees need to be checked, it's like they don't want to do their job.

The worst place to get auto parts, the parts are damaged, they will take a long time to replace…read morethem, the parts they replace are also damaged, and they don't want to take responsibility for it, a very rude woman named Melisa gives terrible customer service and even has the nerve to literally laugh at you.

Shoutout to GABE, who was very professional, pleasant and patient…read more We needed some coolant that's not green, AUTOZONE and the technicians there ONLY know coolant ONLY comes in green color smh. Anyways, Gabe was so helpful and patient. He wasn't rude, so shoutout to him. This location is lucky to have him. Nowadays there's not a lot of employees who like their job. He does.

It's a shame #OreillyAutoParts is hiring do nothings!! The worst #customerservice I've ever…read moreexperienced at this store. If you need help, go to another store!!! I was the only customer in the store!!!! If I could rate lower than a 1, I would give this store a #Negative 8:35 AM/9:35 AM (Time Change) TERRIBLE! The two #cashiers #notworking were the LAZIEST, no use and both refused my simple request to come out to see if I needed oil or if I could wait until my next oil change. (Car hood already popped) Instead both recommended that I just buy synthetic oil!! #LoyalFormerCustomer

We bought an older car for my partner's grandson. It was to be his first car, at age 28. We are out…read moreof state from him so finding and buying the car was less than ideal. We thought we'd picked up a dependable car, a 2013 Nissan Altima. We found out afterwards it needed quite a bit of work, including a catalytic converter. We called one shop in Las Vegas and were given a ridiculous quote for the converter. Passion Auto was our next choice and the quotes for the various services were spot on with what my research showed they should be. They also identified an issue the first shop missed, a shredded serpentine belt. Passion Auto was very understanding of our situation and did good work at a fair price. I highly recommend them.

If I could give them a 0 I would. I took my car to get fixed I was told my coolant gasket had a…read moreleak. I specifically asked them if there were any other leaks and they assured me it was just that. I brought my car in to get fixed and once it was "fixed" I drove it back home which is less than 5 miles. Once I turned on my car again to use it started shaking a lot I was concerned because I just got it fixed. So I took it back to this auto repair because they had fixed it to begin with. Once they checked it they said the water pump is leaking. I asked them why didn't they tell me it was leaking before they fixed my gas blank they told me nothing was wrong with it before but now it is. How?? I only drove it less than 10miles! They wanted to charge me another 1k ! How do they fix a leak and give back the car with a brand new leak? I told them if they can please see if we can work something out because it was strange that all of a sudden it has a new problem. They said they'd get back to me. They never got back to me they just ghosted me. 2015 Audi A6

I had a great experience with Crystal. I have been looking for a topper for a couple of years now,…read moreand when I was referred to her, she was very prompt on getting back to me. Received my top for my lightning with ease and loved it. Thank you

It's been a week now and 3 calls in. When will the district manager Chris, call me back?? So…read morefrustrated, trying to exchange a battery... there was clearly fraud and I can't get anyone to help me!! Someone some howvgot our ph# and the original receipt with another battery (probably stolen) and returned it for cash!!! Where's the customer service?? I've always purchased from O'Reilly vs Auto Zone but not anymore!!

Shoutout to ARIANNA, she was so professional, polite and has as awesome work ethics. We needed a…read morenew battery and she helped us to the end. The whole thing was an ordeal for me, our battery died, she kept telling me stop stressing it'll be ok. This location is lucky to have her. She was very patient, didn't rushed the process and was very satisfied. Workers (awesome) who like's their job are hard to find now. She on the other hand loves her job. Thanks again ARIANNA

Shout out to Harold B. He was so friendly and helpful helping us get a battery for my truck.read more

Waited a week for the guy after all the excuses because he sounded like an honest man. He tells me…read morethe tow truck will come tomorrow and then shows up out of no where 30minutes later. He then tried to bait and switch on the payment after offering $250. The tow truck driver "only has a check." Recycling companies are notorious for paying with check that bounce. All they need as the title signed and they got all the leverage. He said "just take picture of my truck" which I could not find the company on google maps. The guy acts like he is leaving then bust out $225 cash and said that's all he can I offer. I say no the offer is $250. He then pretends to leave again and then comes back with an offer of $225 plus $25 check but at this rate all trust is gone. Every one of these companies use the same shady tactics. Edit: updated with google review response. My phone records all calls and gives a transcript of the conversation as well. I told you how companies like peddle offer checks and they end up bouncing and you said that's fine cause we pay cash. Look at the sass and disrespect in his response. This looks like a dishonest man caught in a lie to me. This is the man y'all are doing business with. I'd recommend looking elsewhere.

Unfortunately we had to deal with a lot of junk yards , including out of state ones during last…read moreproject my dad had and I can tell you these guys are great. Very friendly , very reliable, honest and trustworthy. Through whole process they were only speaking the truth which you can rarely find nowadays in general but especially I found that junk yard bussiness in very dirty in every way . Not these guys and they went extra mile for us. Ronnie, Jacob thank you guys so much.

Unbelievable 5 employees standing on the sidewalk. Line out the door and these guys could not care…read moreless. If you don't have an extra hour to burn , stay away. It's like the line at the airport. They should call this place TSA Auto parts. Good grief. Then when you finally make it to the counter they don't stock a simple 3/8 fuel line here . I want that hour of my life back!

Walked in for my second visit to recycle a battery and pick up brakes and new rotors…read more Three younger staff members at the counter simply looked at me then went back to shooting the breeze. Finally the older gentleman helping customers was free and looked over at me stone faced, saying, "come on up man don't just stand there holding a battery." He clearly looked annoyed about something. I had ordered parts online and told him so. He immediately cut me off with, "if you ordered over the phone, I have to look that up" okaaaay good listening, sir. A few key punches and deep sighs later I tell him I had ordered the parts three weeks ago and hadn't had a chance to come by. He looked at me and said "well...it may not even be IN HERE ANYMORE." I picked up the online order confirmations off the counter and said, "okay, I'll look somewhere else." That's when the attitude suddenly went away. He told me at first angrily to calm down. I hadn't snatched the paperwork or raised my voice. He then quickly found the parts, said something about additional discount he gave me, and I got a free five-gallon bucket. I literally did not speak the rest of the time yet there were s lot of smiles and "how's that, sound?" In gleeful tone. He did apologize "if I made you upset." Bottom line though, lazy, unhappy staff, miserable experience. I won't be back after two visits. I'm sorry you guys work here but I saw no one with a gun to your heads. If management or franchise owner would like to respond to the review, then they are quite welcome to shove it.