Costumer service was terrible. 10/10 need either new workers or an attitude adjustment. Will never…read morego back. I'll buy all my parts elsewhere.

I purchased an engine for a Jeep. I installed the engine and immediately it was knocking. I called…read moreComplete and they said they didn't have another one but they would give me my money back. I get all the way there (I live 30 miles away) and they refused to give me my money back because they said that wasn't the engine that they sold me. I have no reason to lie, I don't enjoy putting engines in and out for fun. I even told the owner that I had surveillance footage showing that this was the engine that they delivered to me. He still wasn't trying to help. There goes $800 down the drain. I will be seeking legal help if they don't give me my money back.

just wanted to let you know that your employee eric went over and beyond to help me on this hot…read moreaugust day. he never came out with attitude, just connected his equipment to check my battery. told me what was wrong. offered to install it for me. was pleasant the whole time. rechecked it again after installing it. thanks for excellent customer service. greatly appreciated!!!!

Terrible experience been coming here 20 plus years the key holder manager was terrible, rude,…read moredidn't listen lied and then have the nerve to call police who in return asked did this person assault threaten you or take something in which he replied no so that did nothing for him. I paid 120 plus dollars on parts debit not credit to do exhaust system and we asked if there's things we don't use need or open can I bring it back up. He's like oh yea no problem at all. So I bring them up he scans reciept and days I'm all good I did where's my money you can either pay me cash back or put it to my card. He never asked and sent it out to some other card which was a guy with me who I already paid to do the job and all the parts and then tells me the money will show up to 72 hrs in like I didn't pay credit this is debit same as cash and if that was the case he should have told me or sent it to the card of my choosing. Not to someone else so instead of talking to me or settling the problem he secretly called the cops who weren't going to come but one was by and did or said nothing. Needless to say I have to now play a waiting game for my money on there mistake while the guy was beyond unprofessional or sneaky. My days with autozone are done especially with the sneaky cop cars and other worker telling me he's lying. That's at corunna rd and the pos guy is the white heavy set guy acting as the wanna be manager and key holder. Please do better autozone and communicate so screwing people and taking us for granted. Time to take all business else where my family my car people and all of us car sales man are going elsewhere it's not our first rodeo