Called a few places for my car battery. Chris Hart picked up here and was super helpful and know what he is talking about. I drove there and he was even nicer in person. Helped me pick the right battery and did a hard install on my Yukon. I could not have ask for a better service. Thank you Chris H. read more

Talk about disorganized! We ordered a part along with purchasing other parts. This part didn't get ordered, then it was ordered but could not find it, then we said just send it to Atascadero ---they said it went to Atascadero , we went to Atascadero ....nope. So we start all over again call Morro they said if we could get there by 2 it would still be there . I could not get there. They said it went to Atascadero Again So we drive back to Morro they can't find it, so we just stand there ... ohh look there it is. Now you have to pay for it again... no... 10 minutes later after we pull our receipt Your good... thanks just thanks .... Finally got the 56.00 part ....sigh read more

It was a busy time with the phone ringing, customers in line, and even an employee calling in sick, but Joseph, Chris and the other employee there that day (Sat 9/26) went above and beyond with the customer service. Not only did Joseph find me quality wiper parts for my car, he ensured they were sized correctly and even helped me pop off the old ones! Absolutely superior service, 10 gold stars. Thanks guys! read more

Amazing store. Always clean. The employees are always very friendly and helpful and can make a bad day better. Shout out to the employee that went above and beyond their duties to help customers THANK YOU to the wonderful team member who helped me and my daughter out of a bind. We are so grateful for your willingness to help us. Great employee she is. read more

Great customer service is getting harder to come by these days. Michael and team went out of they're way to help me out today. I've never had a bad experience at the MB autozone. Thank you! read more

Tony! So very kind. Helped me with installing a light!! Best customer service experience

Tony was the best helper, I needed replacement led light bulbs for my EuroVan and he walked me through the process so I could do it at home. Thanks. read more

Drove a hour only to be given box with half of what I needed, I go there thinking they know what they are doing, I guess I need to take someone with me or do the research so I know what I need to buy. I got home to be told where are the rest of them? The box was short. Really makes me mad they need employees that know what they are doing!! read more

I am so grateful for Vanessa the manager of AutoZone. I had one of the best customer experiences of my life today a total gem a total professional I walked in. She helped me find a battery for my car and installed it herself and I was gone within 20 minutes. I am completely wowed and IMPRESSED ... thank you Vanessa and AutoZone for recognizing such an amazing human and professional. You're lucky to have her.!! read more

The gentleman named Peter is an awesome asset to Autozone. He was so very helpful to me that 5 stars is not enough. He sold me 2 batteries for my truck and installed them completely and quickly. He explained a couple of things and ran a computer check on my truck when he completed the installation. He was very friendly and knowledgeable. I will definitely shop there again and I certainly hope Peter is on duty for another wonderful experience read more

I went to Autozone for new windshield wipers. the gentleman helping me, I believe his name was Lee, was so helpful and even showed me how to do it in the future. He went above and beyond and his customer service was fantastic. thank you read more

Braiden and Tera were super helpful and extremely accommodating to helping me find the solution to my car that is great service everyone needs read more

AutoZone Auto Parts - Needed a new fuse but it looked fine but trusted guy and was right - Auto Parts & Supplies Near Me - Morro Bay, California

Anthony has incredible customer service, extremely helpful, and a joy to work with! He replaced our battery on our 2020 Subaru so we could enjoy the rest of our road trip! Def call anthony for any of your car needs! read more

I was traveling through the area and needed some replacement auto parts. I called and asked on the phone whether the parts I needed were in stock. When told the affirmative, I requested the Autozone staff to save them under my name and I'd be there within 15 minutes. They were pretty busy when I arrived, but they seemed to be engaged in good customer service with the several people there before me. I had a short wait, then one of the staff assisted me with the car parts I'd previously queried about. I appreciate the good customer service with a patient and courteous smile. The store is located just off Hwy 1 and is easy and convenient to access. read more

Don't like being called a liar or lie to, by an arrogant manager! Only place open, so guess their company doesn't care how management acts read more

Wonder Woman On the morning of June 9, 2022 my car wouldn't start. The engine wouldn't turn over although the lights came on. After watching YouTube to try and figure out the problem my head was overwhelmed. 7:30am couldn't come quick enough. That's the time they open. Finally they opened and I went in and was greeted by Alexia Gonzalez. She asked what I needed help with and explained what the symptoms were. She told me it might be my battery and that we should check it. I was so excited that it was just the battery. Alexia changed the battery like a super hero! I am a trans woman in early transition and was scared that a man who might have been homophobic was going to make my life more miserable. I was relieved that a woman like Alexia helped me out. She not only knew her stuff but was super nice! We need more woman in spaces like these and I'm glad Wonder Woman aka Alexia Gonzalez was here to save the day! read more

I had gone to Autozone after work yesterday (2/23/24) and was helped by two associates. One is a lady with reddish dyed long pony tail and a man named Tony. Both of them are amazing and helped me significantly. My back rear light kept going out and the cover was cracked so when it rained, it always filled up. Replacing light bulbs and having the water drained after every storm was becoming frustrated and they offered me a solution with kindness and no judgement. Tony sealed up my cracked cover and made sure my light worked and offered me low cost solutions when other places didn't. I appreciate the top notch customer service and it's always a good experience at the Morro Bay Autozone. read more

*O'Reilly Auto Parts* in Morro Bay.... Zero stars. Do not. I repeat do not. Go there. I would review on their yelp, but they apparently don't have one. I was greeted by the MANAGER who informed me he was too busy to help me because "he was the only one there" and "can't you come back this afternoon?" When I told him I'd just go somewhere else, he suddenly found two other employees to man the register. THEN, he sold me the wrong size car battery. Went out to my van, undid everything to discover it was the wrong one. THEN he sold me another battery, went outside, took things apart, THEN told me it was too much for him and I'd have to make an appointment with a mechanic. THEN we went inside to get me refunded, and he couldn't figure out how to do that. Yes, he charged my credit card twice. And couldn't figure out how to undo it. So I now have 3 car batteries on my credit card, two of which I didn't recieve and have to dispute the charge. An hour later I got out of there. Went to Auto Zone. They helped me out without issue and 30 min later I drove away with a new battery installed. Highly recommend!!!!! read more

What a pleasant experience, in need of windshield wipers. Benjamin was helpful even taking my old blades off & attaching new wipers. Hakim had to assist as new wiper was a little stubborn. Also a huge plus FEMALE employee, she was a nice surprise in an auto supply store! read more

On oct 5 2019 in Morro bay . I have to say I was pleasantly surprised by the service of this store . Some of the nicest and most helpful, of Auto Zones I have ever been in. Keep in mind I've never really been a fan of Auto zones . We had vehicle issues on a trip to the Morro Bay Area we pulled in front of this Auto zone, just as the water pump blew. They had the pump in stock. We didn't have any tool with us. They let us borrow their tools and in two hours. We had the vehicle up and running again. We repaired it right out in front of the store. The clerks kept coming out checking on us making sure we had all we needed. Their people came out and helped clean up the antifreeze spill. It worked out for the best we made it to the wedding on time. This particular store went out of its way for us. read more

Awesome customer service! I'm in town for my best friend's wedding and my water pump decided to explode just a few hours before the ceremony. Thankfully they had the part in stock and being away from home they were kind enough to let me use their tools, grab whatever else I needed for the job (basically ran a tab and purchased when I finished) and do all the work in the parking lot (which I'm pretty sure is against most store policies). Got it all done in two hours with enough time to grab a beer at that awesome burger joint two doors down and made it to the wedding on time! Could not have done it without that staff. Thank you! read more

What's going on here? Sales persons all have an attitude. At least four people on duty. They could not have been any less helpful, almost to the point of simply being rude. It was incredible! read more

I went to autozone today to have my battery check since I was seeing corrosion on it and it was not firing up quickly when starting my car. I was greeted by Kaine the sales manager who was incredible. I told him my problem, he quickly looked at my battery, and after testing, he replaced it with a new one at a great price. He went above and beyond by completely cleaning my battery compartment which I didn't expect. He's a rockstar! I would go back to this location if I ever have a problem in the future. Thank you for the great service. -Alexis read more

Super friendly greeting. Staff knew what I needed. Very professional and good price. I will be back.

Customer Service Focused!!! Thank you to the Store Manager and staff for helping me out with a dead RV Battery. I was stranded at the nearby Morro Dunes RV Resort with a dead battery and AutoZone came out, brought me to their store so I could purchase a new battery and then they dropped me back off. This is what Exceptional Customer Service is all about, going that extra mile for ensuring customer loyalty. read more

I have culture shock here at AutoZone due to the excellent help I have had replacing this and that and troubleshooting, too. Every once in awhile there is a fly in the ointment and each employee has unique experience levels. But today , another visits I have been in awe of the helpful, do-or-die-trying to help the customer attitude. Julian, you were awesome, patient and understanding as have been many of your fellow workers. Your manners and willingness to show me how to do it myself are winning. Even on the phone, the employees have been very helpful. Plus, the store is clean and orderly. Good job all! read more

Always good service. I can find most car related things I need. And if something I need isn't in stock, the staff is willing to look it up on the computer, they tell me the cost and allow me to decide whether I'll order an item or not. Most of the time I don't order anything to pick up later, but they are willing to help. read more

Big up! to Julian and Abba for the help with my dead battery. Excellent customer service. Thanks again. read more

Great store! The guys working there are supper nice and friendly. Great selection and very clean shop. And, no I don't work there LOL.

I went to this Auto Zone for the first time to get some replacement bulbs for my car. I simply had the names written down on a piece of paper and gave them to the guy at the counter. He went and got them for me and that was that! Everyone there was really helpful and super friendly. They were helping customers with minor repairs in the parking lot and were really great. I give it four stars because it seems under-staffed by at least one person. I was there on a Saturday afternoon, which I'm sure is typically their busiest time. But knowing that, they should have had more than two guys working. Lines for parts and purchases were long, and customers needed assistance with repairs, as well. I love that they're so helpful and nice, they just need more of them. I will definitely go to Auto Zone again, but I'll try to avoid going on Saturdays. read more

The keyless remotes on my rental van barely worked and I didn't know how to change the batteries or what batteries to get. Walked in this store with the keys and walked out 10 minutes later with a fresh battery installed in each one. They completely exceeded my expectations for courtesy and professionalism. read more

My left front blinker was out. My husband who is a firefighter and hardly Home told me to go to auto zone and the guys there would replace it for me. So I went there and was greeted in a friendly matter. I asked if he could change it and he said let me take a look. I went to get my car to park in front of the store. He verified that it was the left blinker. He then open my hood and looked and said I can't change this. My hand won't fit in there. "Look!" And pretty much states it was too much work for him. I looked at him and said I've had guys change the fro t headlights for meno problem. He then continued to tell me again he couldn't do it. I told him I'll just go to the other air parts store where the guys always change the bulbs. He said it's my choice and I said ok. I'll just go to Paso. I read that it's such customer service orientated but I think it depends on if they feel like it. read more

Great customer service. David took care of me when I needed assistance with my transmission fluid. He was professional and respectful and I went on my way a happy customer! read more

Car died and needed a battery... the store was open later than the others in the area and had my battery in stock to get me back on the road. Giving this 5 starts because of the people working behind the counter. Everyone was super nice, helpful, and courteous. Thank you! read more

So the Morro Bay Auto Zone has the largest inventory of parts of any parts store on the central coast. When I need an obscure part for my 86 cj7 they will have it 99 times out of 100. Prices are fair and the folks try hard to help you out. read more

Parking ducked! I guess inconcideret people shop there with no order when they park. Ridiculous layout as well. To get in the store one has to spend 10 minutes to park. Slow customer service as well! I will go to the next town and it wont be auto zone! read more

Really great customer service at this store. My key fob battery was dying and they were able to replace it for me. Thank you for saving my vacation! read more

Went to the store to get a new battery. Employee Jacob was right on it. He tested the charging system (good) and tested the battery (bad battery) and he installed the new one quickly. We were in and out in less that 15 minutes. read more

I recently went to my AutoZone and I have had this experience before...they are so amazing, it is like having your own personal mechanic on hand. It seems the parts on my car are a challenge to fix and replace and they are so helpful. My headlight was out and it was replaced-fixed and i was home in half an hour. I want to thank them so much. read more

Lester F (managment) helped me fix my moped batteries, strapped my moped in his car and drove me home! I was stranded! Blessings to this man! read more