We took my car to the Lexus dealer so they could do the scheduled maintenance. While there my…read morehusband spoke with the service department manager and he recommended we purchase some additional products from Shinerz. Hubs went inside the store and spoke with the Shinerz employee about the Lexus dealership's recommendation. The employee showed my husband what he was looking for and recommended special microfiber cloths to use on my Lexus. My husband bought the products he went to buy and the special microfiber cloths. Those cloths are not like any microfiber cloth I have seen in the past. If you want to protect the paint on your vehicles and like easy cleanup, please stop by Shinerz. They stock what you need to get your car shiny and new looking.

Really friendly folks. Very knowledgeable and they have a good selection of stuff to pamper your…read moreride, or for businesses which do so for you.

Good service. Easy access to the store. And they had the filter I needed. Imnot a fan of Advance…read moreauto, but I was in a pinch, and this one was alright.

I do prefer that "other" store across the street. However, this place generally has what the store…read moreacross the street doesn't, and vice versa. I shop at this store routinely to keep my fleet rolling safely. I'm generally satisfied, but simply prefer the store across the street for some subjective reason. Today we ordered brake shoes, to arrive by 3PM. My go-to store couldn't have them until tomorrow. Got them! Sat down to install them--no new hardware included! I do realize that drum brakes are old school, but even in modern times who on earth sells brake shoes without the hardware kit!? Advance Auto Parts does. Nobody in their right mind would put forth the effort to replace brake shoes without replacing the springs. The springs pull the shoes away from the drum when not in use. Kind of a big deal. Their customer service is great, but their offerings are deficient. They don't have the hardware kit available today or tomorrow. Neither does the other stores in this area..unless you buy the shoes with the hardware included. So guess who replaces drum brakes without replacing the springs? It is late, so the answer is this guy...unfortunately. I guess I'm not in my right mind :). Three stars for me because they contributed to putting me in the position. Check the contents closely or you may wind up on jack stands for a few days (or you might be forced to roll the dice, like me).

Yesterday I bought a Lexus NX350. Our salesman Johnny Vance…read moredid a wonderful job. He was very knowledgeable with all aspects of purchasing the car. Knew what the car was equipped with so I got the things I was wanting. I had told him what size I was looking for and he showed me the two that were closest. Knew what warranty's that were on it and was able to answer any questions I had. Overall was an easy experience to purchase my car. Johnny receives a 5 Star rating from us.

Yesterday we took my RX350 in for the auto butler treatment that I signed up for when I purchased…read morethis Lexus. My car is detailed and clean as a whistle when it is returned to me. The process takes 45 minutes to an hour so I wait. Lexus of Huntsville has a very nice lounge area with hot and cold drinks and snacks. My Service Manager, Tammy Johnson, does an excellent job. She's been there more than 24 years and she knows Lexus vehicles. I highly recommend their service department. 5/5

Very well organized only problem is they charge you $5 to go into yard…read more You get a paper with the vehicle you are looking for with row # and vehicle #

A junk yard is a junk yard, but I was impressed with how well organized its and the staff was very…read morehelpful . $3.00 get you in the back yard, if you are looking for a specific make/model, they would pulled it in the computer and it would be printed on your entrance ticket, bring your tools and you are in business.

I've been going here for many years with my vehicles over the years. It's a great place, they do…read moresolid quality work, and they'll do their best to fit you in their busy days. And I'll keep coming back. Thanks.

Amazing service and for a great price! Went in to get a leak repaired in my exhaust, they did it…read moresuper easily and found another leak they let me know about (and know the price for) and gave me the option if I wanted them to fix that as well while I was there. They're very popular however and do first come, first serve. So if you want to get in there, make sure you're there before they open at 8 am! I got there 2 minutes before opening and by 8:45 they were having to turn people away because they were all full for the day!

2015 grand Cherokee, needed some computer module. For…read moretraction co trol and brake lights dash light on all the time. We started out rocky couldn't get part,hung up somewhere in Georgia. They made good on their promises, very curious, professional service.good people, honest. My go to place for auto service.

I fully stand by my review. I received my truck back today after repairs, and the service was…read moreexceptional--prompt, courteous, professional, and reasonably priced. I have complete confidence in their ability to do the job right the first time.

I thought my battery was dying so I decided to take it to have it tested. According to the O'Reilly…read moreauto parts diagnostic tool my battery was fine, it was my alternator. So I asked ChatGPT where I should take my car to get an alternator in Huntsville Al. Not only did it tell me the 3 of the top places it also told me how much the average price is and what to ask for when I called the auto shops. DK automotive was the top choice. Russell brothers is the name of the other place that was recommended. Took my Honda Civic to DK. They evaluated the problem and told me my alternator was fine. The problem was with my starter. They replaced it and charged me $580. I am very satisfied with DK automotive. I highly recommend them and will continue using them in the future.

This is where you want to take your Toyota or Honda. Daughters car was stalling out so I took it…read morein. Disconnected hose. Fixed, no charge. Honest mechanics for a fraction of dealership prices. 5/5.

Who ever is answering the phone is very RUDE. I called to ask a simple question about my 2013 Audi,…read morethe guy told straight up said "I don't know, and I'm not doing that kind of work right now." I thought this was a place that specializes in VW, I was only calling around to get estimates & they couldn't even help me

I am new to the area and have had 2 mechanics working on my Jetta TDI for many years in Arizona…read more I couldn't get my car started and the owner thought I had to bypass my alarm but after doing my own research with kermatdi and my old mechanic my car didn't need a reprogramming on my ECU. He did correspond on email and called me once, but I had told him that I wanted to use my own oil, filter but he went ahead with a very expensive replacement of my automatic door lock mechanism. They only use Amsoil racing oil ( which I'm sure is very good oil) but I don't need it for my turbo diesel running at low RPM and I doubt it has any anti soot additives like my reasonably priced and reliable synthetic Rotella. So I pick it up and the bill is a whopping $530.00 including (5) quarts of expensive Amsoil (7.99 /quart I think) . I was kind is shocked especially since what had to be done and the cost of the parts and labor was never communicated to me or pre authorized. To his credit, Jay reluctantly gave me a bit of a discount to help be our but it wasn't as good as a military discount every veteran can get at TJ MAXX on Hwy 72. So I went to the fuel station and tried to hit the switch that opens the fuel door, but that switch and also the trunk release switch were both buried deep in the door. So I brought it back sb he did fix it on the spot and then came out and said " that was easy..." ( which makes me wonder why the buttons weren't installed correctly the first time) if I had been very low on fuel and his shop was closed it could gabs been a very big problem. Then I decided to check the oil level and it was clear to me it was overfilled. Then I brought it back ( again) and he checked it but made a comment that it " had to do with the inaccuracy of the dipstick" which is almost impossible because the yellow hard plastic dipstick funnel clicks into place and has no play. He also mebtokd he went off the " manual " that calls for 5.0 quarts but even if he changed the cartridge oil filter there is usual a little in the engine and in TDI forums most people say it holds 4.4 quarts which is about right from previous oil changes, so it definitely was overfilled win could have resulted in one is my rear seals failing as oil seeps over like it's NOT supposed to So I brought it to an oil express and they ignored me but I called up a Pep Boys and talked to a nice young lady who said to bring it in. They got me right in and the mechanic immediately asked " who did this" he removed at least half a quart and got the dipstick to the very top of the hash mark like it's supposed to be! I am a former Air Force firefighter and used to help my Army mechanic friends on my days off my first time in Iraq so I'm not clueless when it comes to how an engine works and how important it is to go off the dipstick and not just put a pre set amount of oil in based on what the book days without double or triple checking. I was planning a long cross country trip and he knew that but the only thing that inspired confidence was when the Pep Boys mechanic said " that's just about exactly where it's supposed to be now on the dipstick " I'm sure this shop does great work for their regular customers as they are the only specialized shop for VW and Audis, especially vintage and High performance ones. But I never got the feeling from Jay what I was a welcomed customer. I almost felt like I was a bother. Especially when I had to come back TWICE to inquire about other problems. Maybe I'll get a chance to have a more positive experience in the future and write a great review and take this one down to replace it with the most recent good review, but unfortunately I have be honest and share my feedback this time. I know one is his mechanics was out sick so I know he was shorthanded svs it was around the holidays but the shortfalls in my visit and expensive repair $$ still happened.