STAY FAR AWAY. Took 5 months until I had my car back which still had issues and had to take it to another garage. They've been reported to trading standards.
I had a head gasket issue and dropped the car on the 23rd July 2018, took this Garage 6 WEEKS to resolve the head gasket (gave excuse on excuse when it should have taking max 2 weeks), collected my car for the car to start shaking, stop start function faulty and my engine management light came on AFTER, so the car developed more issues in their care. I had incurred costs due to the delay, they opted to fix the issue TWICE but every time I had an issue the car developed more problem.
Finally after having enough took my car on the 9th of November to then realise it was making a disturbing noise when steering. (Made me sign a disclaimer letter saying it could be the inlet camshaft) I had lost total faith in this Garage so I left who would stay after 6 months of no progress. I have text messages and video proof.
Took it to another Garage to find out one of the plugs had no gap which was causing the misfire which had an adverse effect on the coil packs. They found out that when taking the front wheel off the screws were held on by a couple of threads, knots were lose and potentially could have caused an accident- SAFETY RISK
I requested a full refund and compensation which they refused, I had to cover an extra £600 bill for the new garage to resolve issues which included the camshaft however having had my car for nearly 5 months I had enough. They also refused to cover any expenses incurred (£300+ which was a generous sum by me) apart from £84 for the work done. It even took me nearly 4 weeks to even get a penny from them, ignored my last 18 messages requesting an update on payment. I've spent over £2,000 in garage charges, incurred costs didn't have a car for 5 months and only received £84
This garage has been reported to Trading standards and anyone who wants to discuss or know more about this you can do so by contacting me directly.
They will probably try to flag this so any directories / review sites can contact me by email ehioboite@hotmail.co.uk for video and photo evidence. The public needs to be aware of this.
STAY AWAY TO AVOID SIMILAR ISSUES LIKE MINE. read more