Do NOT call this business if you break down on the side of 95 or for any other reason. Left us…read morestranded for 2 days . Wouldn't answer any of our phone calls after ripping us of to the tune of $522.00 . Tech was wonderful but not knowledgeable for our situation. Found another mobile service who responded and had us back on the road in 3 hours and that included traveling for a replacement part . Can't say enough about them!( Realfam Truck Repair) and the bill was less than the bill from AMPM who did NOTHING but raise my blood pressure. How this outfit is still in business I have no idea.

This was quick and excellent service. I had a tire blowout and missing mudflap bracket bent in…read moretrailer frame. He fixed it all within 90 minutes and I was back on the road. Thank you for helping me in my time of need.

I really had a great experience with Schwartz when they first opened. However, my second experience…read morewas horrible. They did not explain the process and were extremely condescending when I asked questions. They told me I called too often and told me they could fix the car but not when or how much. I moved the car and the next auto body shopped who determined a total loss before it was off the truck. I would not recommend.

My wife was rear ended on her way home and our vehicle ended up being a total loss. Seeing as that…read moremy wife and I have never had to go through insurance for something like this, we had no idea where to start. Both of the insurance companies weren't communicating and if they were, there was no continuity amongst them to avoid confusion. The owner, Bobby, walked us through the entire thing and assisted the process by being the middle man. He was very knowledgeable with how insurance companies operate which helped out considerably. If you're ever in an accident, please consider going to Bobby. If he treats you half as good as he treated us you'll be more than satisfied.

I most recently had a strange experience in the area. I have a new 2026 Nissan Rogue, and the only…read morething I had done this particular day up to this point, was go to my storage unit to get some things to put in the back of my car to bring home to photograph to put online to sell, and then to a grocery store. Well, when I came out of the grocery store, I noticed my passenger side door was misaligned, no glass broken, or anything else unusual. So I immediately brought it to an auto body shop to see what they thought, and they couldn't explain it. But, said that they're "expert" would have to work on it. They recommended I take it to Ultimate Restorations.. so I drove over and spoke to Lew.. just the nicest guy ever. He saw how upset I was, and I explained what happened, or thought happened. I explained I lost my husband in January, money was tight, and before I got the next word out, he just said, let's see if we can help you out .. let my guy try to see what he can do. I gave him my keys, they drove the car into the shop, and I went into the office with Lew. He was compassionate, polite and truly wonderful. A short time later, his expert came in, handed me my keys, and said "You are one lucky lady". Looks like someone tried to break into the car, from the back door so not to set off the alarm, by doing so, they actually bent the door. Well, all I can say, is that you can't tell anything was ever wrong at all, it's literally perfectly aligned. I can't tell you how thankful I am to have gone to a place that's not only extremely skilled at what they do, but, they're also compassionate to the situation and polite. I would totally recommend ULTIMATE RESTORATION AND LEW LOMBARDO to anyone who needs skilled work done on their vehicle. He may not be the fastest, BUT HE'S THE BEST!!!

Listen to the negative review as I'm sure it's 100% accurate!…read more I went to this guy a few years ago after I was involved in an accident. I was told it would take no more than one week, 7 days to have the car completely repaired so I agreed. 2.5 months later my car was finished, no loaner given and the paint didn't even match. Stay away from those that want the insurance check made out to them exclusively as this joker did. Terrible service, Terrible bodywork and paint job and 100 excuses for not being able to complete the repairs on time as agreed. With great bodyshops in Danbury I can't see how this joker is still in business!

Great service! I always come here for my work trucks and they have the best deals and prices!!read more

Buyer's Beware! Be very cautious purchasing your truck here! They don't stand behind their sales;…read morethey offer no real customer service & don't have their affairs in order to be selling vehicles. As a business owner I can say, the only thing they did right was collect payment. Purchased a box truck from this dealership at the end of May thinking it would be a smooth, professional transaction rather than buying it from a random seller. Didn't want the headaches of having an issue with the truck needing repairs after it was purchased, or the title/registration run around that you often get with a personal seller, so took the trip a few hours away to what I thought was a reputable dealership. WRONG!! Picked up the truck & was assured nothing was wrong with it...They clearly stated it had no issues what so ever. Anything that needed to be repaired was fixed and the truck was ready to go. Not long after I got on the road the side view mirror Anthony told me was just REPLACED folded inward to the window while I was driving! In the process of replacing the mirror they must've broke the bolt while tightening it to the arm and never bothered to replace it. Due to their laziness and lack of care they left it that way and let me leave with it like that. The mirror wouldn't stay open! Drove all the way from Wappinger Falls to Eastern LI with my side view mirror folded in. That's some shotty repair work..real chop shop kinda repair. The next day I noticed oil drops under the truck. Bring it to my mechanic and the turbo booster was causing oil to seep through the hose and leak. I had to have it fixed right away because I was advised not to drive it like that. My mechanic said in no way did this happen over night- now the truck is not drive-able & I have to have it repaired immediately. I called Anthony to tell him about the repair and he insisted I bring the truck back so they can take take care of it - impossible because the truck couldn't be driven. I had it repaired and sent him the invoice which the owner of the dealership refused to pay. I even sent him a photo of the hose to show them that it rotted away soaked with oil but still they refused to pay it. I asked them to at least cover the cost of the part I would pick up the labor cost- a fair compromise for a truck that had "NO issues what so ever". He said there was nothing he can do. How about stand behind your word?? Customer service? Guess that wasn't an option! As if the repair issues weren't bad enough we also had issues with the title. The title wasn't at the dealership the day I purchased the truck. Should've been a red flag but at this point I had no reason not to trust the guy. He told me he would send it in the mail within a few days. A few days turned into 3 months! I contacted Anthony every week, he kept telling me they were waiting for the bank, then it was DMV, always an excuse... 3 months of excuses. On top of that, it was a holiday weekend so DMV was closed. To not delay the sale I gave him extra money to cover all DMV fees which he said would be no problem refunding me the difference that week, after he went to DMV. Again, a few days turned into 3 months! We got the title before getting the refund. He forgot all about. When I called him he asked me how much he's supposed to send me?! How do they run a business this way?? In the meantime, as if all of this wasn't bad enough...the VIN he gave me on the temporary registration was wrong. I realized while checking DMV for the status of my title. I asked Anthony about it, he confirmed there was an error when he wrote out the number. This "error" came back to bite me in the ass with insurance & DMV that created a whole new nightmare!