Came here from the States , Brian was very helpful with selling us a car . thank you Brianread more

After receiving rather unpleasant news about my previous car, I started preliminary shopping online…read moreand was put in touch with Rob (Robert). From the first interaction via text to the test drive, Rob put my husband and I completely at ease with the process. We honestly expected a typical 'used car' experience with a salesman saying anything to get us to buy...you will NOT find that attitude here. Rob was professional, in a friendly and easy to talk to manner, and their intern, Ben, was just as nice outgoing as well. Rob and Ben were able to put us in a car I never imagined I'd be driving...so they really helped make a longtime dream of mine come true. (I included Ben, because he refused to go home until he knew what the outcome for us was going to be. (Hang onto this one, PMA.) You can look at other places, like we did, but ultimately you will do yourself and your wallet a favor by coming here. Be sure to ask for Rob, he won't steer you wrong.

Jabby worked with me for over 4 months so that I could find the perfect car for me. He was there…read morefor me every step of the way and called me with updates on cars that he thought that I would like. Highly recommend working with Jabby!

Omg. This place. Let me just say, it feels like family…read morehere! Excellent service, professional workers, quick response times, amazing warranties! The selection of vehicles available is unbelievable. The staff are so warm and welcoming! If you're looking for the best place in Ramstein to update that ride of yours, this is the place!

Great and friendly staff! Offers the top pricing on vehcikle…read moretrades and the best deal for retail!

My experience selling my vehicle to Patriot Military Auto Sales was unprofessional and financially…read morestressful. After submitting the title, it took over six weeks to receive payment, with minimal communication throughout. I was repeatedly told the wire transfer had been sent, yet no proof or documentation was ever provided until the funds finally arrived. This directly contradicts their "Sell Fast. Get Paid Faster" claim and reflects the same payment delays, lack of transparency, and unfair treatment described by many other dissatisfied customers. What made this experience especially troubling was an inappropriate and offensive comment suggesting the delay was "likely due to my name being of Hispanic descent" and bank screening taking longer. That explanation is unacceptable and makes no sense. An apology in response to this review is unnecessary and would do nothing to change what happened. There were multiple opportunities to fix the payment delays in real time, and those opportunities were missed. Actions--not scripted apologies--are what matter, and in my case, they were absent.

Bought a car from the dealership and first week had a couple major issues with the vehicle. The…read morefirst issue they resolved In a reasonable amount of time. Got the vehicle back. Had it for another week or so and the transmission decided to go out. No big deal. Gave it back to service center for them to fix because it's part of the 1 year warranty. After about a month with no update about how long it's going to take I decided to get involved in trying to see how long it's going to take. They said they had ordered the wrong parts and that they had no idea when the new parts would be ordered/arrived. Chased them around for another few weeks trying to get answers then they finally said they ordered the transmission but had no idea when it would arrive. Another couple weeks goes by they finally get the part then tell me they don't know when it will get fixed because they weren't going to fix it in there shop due to being busy. Mind you I've been waiting 2 months at this point. Another week or so goes by and they just keep stringing me along not knowing how long it's going to take yada yada yada. They finally tell me it's at a different shop and the maintenance has started. More issues with the vehicle and doing quality insurance drives. Finally after 2.5 months. I get the call that it's done. I go in to pick it up. A nice lady is helping me and then Edward Armstrong walks in. He's being very aggressive with me for no reason telling me that if anything else happens with the vehicle to take it elsewhere. That's not the deal. I have a 1 year warranty with them to fix it is what I said. He decides he wants to square up acting like he wants to get physical and aggressive trying to tell me how to be a mechanic. That's not my job. The individual finally walks away. The nice lady at the counter had no words. By far the worst customers service I've ever had. The worst I've ever been treated at a place of business. I go back in to give them the courtesy vehicle keys and ask for this individuals name. He comes flying in acting aggressive again like what did he do wrong. I tell him. Tell him it's the worst customer service I've ever had. He continues to be disrespectful and smug about it and walks away. Absolutely flabbergasted that this took place.I would not recommend using this company for a used car. The salesman Matt was a nice guy. He treated me well. This wasn't his fault. The manager John got involved after a while saying he was going to help me get to the bottom of it but really didn't do much. He meant well and maybe my expectations were too high but in my mind a customer trying to see how long this is going to take isn't a unreasonable request. Of course I'm going to keep getting frustrated when I get zero information besides we are working on it. Can't give you a timeline etc..

I cannot recommend this place enough!! This location was clean, had great accommodations, and the…read moreentire staff was extremely friendly & caring! James & Jonathan from Used Car Guys helped my husband and I find the perfect vehicle to fit our needs (& price range). They were very honest & upfront, while keeping us informed during every step of the process. James gave us some great tips that were priceless especially for us just getting here from America. They have helped make this transition 100x less stressful. These people truly go the extra mile to make sure you're taken care of!

From the owner: Ford Vertragswerkstatt - Neu- und Gebrauchtwagen (PKW & Nutzfahrzeuge). Karosserie- und…read moreLackierbetrieb. Ersatzteile, Zubehör. Autovermietung. Autowaschanlage - Fahrzeugaufbereitung. Abschleppdienst.