I have changed here the break pads on the rear. The operation went fine and they had someone who…read morespeak English. However, right after that I went on vacation, and after a few kilometers I started to hear a metallic noise coming from the back of the car. When I returned from vacation I went back to ATU to check what is the issue, but they coudn't find anything. I went to another car service for investigation, and it turned out that ATU mounted the break pads in a wrong way. Basically, the inner pad was mounted on the outside and viceversa. I will never go to ATU again.

Booked a visit about 2 weeks in advance, arrived on the day and time of the booking. I already knew…read morewhat is wrong and had the replacement part, but they said a confirmation is required from their side. So they checked the car, said something else is wrong, I proved them they are wrong and they accepted it, and when I expected them to replace the part, they said they have no time for this and they only work with their parts. Why did I have to wait for 2 weeks then ? Why nobody mentioned they don't replace parts that are not provided by them ? Awful and useless service, never going back, regardless of the fact it is nearby.

With theAutocrew we were very pleased when we quilting adventure in Berlin a flat tire. They speak…read moreperfect English, and had the same place in front of us helped with everything. Really very nice meeting, I wish we had here in London so a good workshop