Man this place has turned around, under new ownership, found a rear end for one of my old F250,…read moresaved a ton of cash!

my daughter was in a car accident and sold her car here, forgot to take out my plates, I'm now…read morereceiving tickets from FL with my license plates. called the owner to tell her about the situation and she was a nasty lil heifer, saying she is going to protect her kids. I don't know what is going on in this place but based on her attitude and response its def not ETHICAL! BE WARNED!! MILITARY STAY AWAY FROM THIS PLACE!!!! HORRIBLE! I will be reporting them to the BBB

This location is like any other. While there is nothing notably negative about this location, there…read moreis also nothing notably remarkable either. The employees are friendly, basic automotive needs are available, and other automotive needs can be met by ordering what you need. Most orders can be fulfilled within a few days.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

The worker there was amazing helped me find where my engine air filter was and replaced it because…read moreI don't know anything about cars and helped me clean my battery connections.

Carlos and Andy went above and beyond to help me. Thank you for providing outstanding customer…read moreservice.

The first time it took about 45 minutes for an oil change with 3 cars in front of mine. My second…read moretime Here for an oil change 5 cars in front of me I checked in around 3:30pm now is 7:35pm still waiting... what kind of oil change takes this long????!!!!!! Horrible customer service! Spoke to the manager she said 30 minutes, 30 minutes has passed still waiting!!!!! I've time an oil change for a car they just did and it took them roughly about 20 minutes!!! I have waited over 4hrs just for an oil change!!!! Wow!! Do not recommend them for any auto services. They need to be more organized and prompt. This is not customer service satisfaction for sure!!! THIS IS UNACCEPTABLE!!!!!! What kind of business is this? They need to improve on their service!!! Wow they finally fished the oil change I got my car after waiting there for almost 5 hours!!!!! It is now 8:04pm.

I came in to get all 4 tires replaced, since my front driver side needed to be replaced and left…read morewith more issues than just needing a new tire. After spending $700 on tires; you think they'd be a little more careful and resolve issues instead of cause more issues. Now I have to turn around back to the same Walmart, and make a claim because they do not want to fix their issues. And then they belittle their customers on top of it. It's just so unorganized and a mess

The shop was quick and was easy to work with new problems that did come up. They were quick on…read morecoming up with solutions to the issue that I had.

Dropped off my Jeep Wrangler on or around February 19 for service and handed the keys to the shop…read moreafter parking directly in front. At the time, my vehicle had a custom engraved bullet antenna installed valued around $200-$300. When I picked the vehicle up later the same day, the antenna was gone. After reviewing my dash cam footage, it clearly shows the antenna on the vehicle when I left my residence and drove directly to the shop. After leaving the shop, I stopped at a car wash where their entry photos show the antenna was already missing. I contacted the shop to try to resolve the issue, but was told their security footage does not go back far enough and they declined responsibility. I'm not accusing anyone directly, but the antenna disappeared while the vehicle was in their possession. Just sharing my experience for transparency so other customers are aware.

The customer service that I received from Kim and Deon today was phenomenal! I was only there for a…read moreshort amount of time, and I didn't get my car serviced today as scheduled. Upon arriving Deon quickly checked me in and informed me of this location's diagnostic fee. I wasn't too happy about this news because my car, a Chevrolet Impala, is only two years old and under warranty for all maintenance and repairs. Nevertheless I proceeded to the waiting area and prepared to wait for what I was hoping wouldn't be bad news. After waiting for about 3-4 minutes, Kim walked in and sat next to me with paperwork in her hand. She explained that I could pay the diagnostic fee and for repairs with them or take it to a Chevy dealership where it would most likely be covered under my powertrain warranty, which is covered by Chevy. I immediately remembered how I got such poor customer service from the original Chevy dealership that I purchased my car from last year and was thinking I'd rather pay than deal with the service advisors at Vaden Chevy in Savannah. But she quickly explained that I could go to the Chevy dealership in town. With great relief, I went to Mike Reed Chevrolet to see what they could do for me. What stood out the most about the service I received from Deon was how he immediately stopped what he was doing on his computer and greeted me with eye contact and a smile. He was upfront with me about costs and was very quick with checking my vehicle in for service. I've been slapped in the face with fees AFTER my car was serviced by the Vaden dealership in Savannah in the past (and I felt like I had been taken advantage of because has to pay them before they would give me my car keys). What stood out to me about the service I received from Kim was the way she approached me in the waiting area. Most service people that I've dealt with usually just stand at the door, call your name, and summon me to come to them to be checked out. But not Kim. She came in and sat down right next to me and talked to me with constant eye contact and a smile. She also had taken the time to ask one of the technicians if there was a possibility of my issue being a powertrain problem, then to see if it would be covered under the warranty. Instead of just taking my money, she took the time to research all of that! When I got the the Chevy dealership they took great care of me, and was shocked that they (Kim) would even do all that for me. What Kim did may seem like no big deal so some, but I was almost in tears when I thought I was going to have to deal with the Savannah service advisors. Thanks Kim and Deon for such great customer service today! You two should provide a training class to the service advisors at the Vaden Chevy location in Savannah.

terrible, completely inefficient, disorganized, and unprofessional in every way. This was the…read moreabsolute worst service experience I've ever had with an automotive dealership in my 60 years of being alive. You should avoid this business like the plague. They are terrible.

Daryl,callie, Matthew and the whole team was absolutely amazing. Service was quick and they…read moreexplained everything to my understanding. Good service is hard to come by and they are 100/100

Giving free brake estimates and not over estimates services for customers cars , they should try to…read moreget more business by not trying to get rich off a repair service and being fair and being responsible price to care of customers service needs

Deceitful Marketing and Won't honor their own policies. Came in to get Mobile 1 Oil. They wanted…read morelike $40 for oil and had a special to include oil filter and some kind of cleaner. I asked them to price match with Walmart for around $30 that's just the oil and they refused. I quote their company policy found on their website that says Advance Auto Parts will price match local competitors in store and online. The employee then tells me, well Walmart isn't a competitor so they won't price match. Like really? You sell the same oil as Walmart and if we don't meet an agreement I'm gonna go down the road to get the same product at cheaper price that's the very definition of a competitor. Employee still refused to honor their policy so I drove to Walmart and bought same oil almost $10 cheaper. Also there special where you get a free oil filter and cleaner is absolutely deceitful as all they did was raise the price of oil and through in more products that equals the same if you were not to have risen oil price. So it's not really free your still paying for the filter and cleaner just by paying more for the oil.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.