All I can say is WOW and thank you. My vehicle started having problems when I was on a road trip…read morewith my 3 kids and the employees help me get home safely. They ran a diagnostic test and with the information told me how I might be able to get home without further issues. It worked and I am so very grateful, so thank you very much.

O'Reilly's in camp Verde is the worst store what good is a warranty if you can't use it the…read morebatteries were still under warranty they would not replace them will not come over and buy anything ever again

I needed a car battery. NAPA was open 15 minutes earlier than posted, good for me because I had a…read morebusy day. The price saved me $70. I was given excellent and immediate service. Todd went out of his way to install the battery. Start to finish? 15 minutes, and away I went. Thanks guys, especially to Todd.

They have NO patience for their customers. When they sold me the wrong radiator only to find out…read morerefunds upset them enough I was told to never come back LOL. They have never been friendly or helpful in there. Bought the new radiator down the street. All good!

Where do I begin!!…read more Christina (store manager) what an Angel!!!! We were stranded in Munds Park, Arizona with our motorhome, starter went out!! This woman not only was so professional and kind on the phone, but she drove the part to us. Omg. I can't begin to tell you how this changed our day. What a blessing. We will ALWAYS use this store whenever we are in the Sedona area or surrounding areas!!! Wish I could give you 100 stars!! You deserve them, Christina.

We had a dead battery at an adjacent gas station. It was a special battery for a older model…read morePorsche. We called this location and they not only carried the battery but when we went to purchase, they loaned us a socket set. They went the extra mile and Tom offered to carry the battery to our car and remove the dead battery and installed the new one. We couldn't have been more relieved and really appreciated their customer service. All the staff at this location were very nice and friendly.

My friend's 1997 Caddy died and with limited income she needed a cheap car fast. When you live pay…read morecheck to pay check and even the stimulus payment gift from President Trump just barely pays the bills, I stepped in and helped her find the reliable car she needed and I could help fund. Her friend Cameron works at U-pick-it in Prescott Valley so we drove way out there from Chino Valley (on 89A to Fain road to Sara Jane lane) to the "junk" yard. Cameron told us he had a nice Toyota but they just got a 2006 Subaru Outback in that morning that might be affordable. I drive a 2018 Subaru Outback and am a Subaru super-fan. So, show us this gem of a car. OMG. Perfect body with not a dent on it. 6 cylinder AWD. Interior reeked of cigarette and other funny smoke but the interior was well loved but will be cleaned up and deodorized prior to our purchase. Tires had mileage on them but were still sfae considering it only had 158,000 miles on it. We knew Cameron would not let her buy a lemon besides, they had no lemon's there anyway so we jumped on it. With her hard earned and preciously saved $1100 and my contribution of the rest of the cost, she got that 2006 Subaru Outback for $2500. Subaru's tend to get healthier the older they are so both of us expressed our joy and adulation to the U-Pick-it crew Cameron and Alex for this literal gift from heaven. Friendly and knowledgeable parts tenders are a Godsend. Thanks U-pick-it staff and crew.

For the second time I got a lung full of freon because they didn't evacuate the air condition…read moresystems in their cars. The dirt time i told them abs they said they fix it, this time I reported them to the epa and am not going back ever. That place is a danger to is customers and employees. Stay away

Went into the store and met guy by the name of Brian. Normally you go to a parts store and the guy…read morebehind counter doesn't even know what they are selling you. But Brian was different he made sure I got everything that I need save me alot of time and money. Thank you Brian!

Wouldn't sell us the part we needed as they kept claiming it needed to be installed by the…read moredealership-it didn't as it was a simple battery swap

Purchased parts from this store on more than one occasion. The team is helpful and are always happy…read moreto assist.

Super friendly staff. Ordered a new hitch for my car and it got here early, the guys help me carry…read moreit to my car and when it wouldn't fit, took it out of the box and helped me load it in. They also recycled the box. Totally recommend!

In mid-September 2017, my wife & I embarked on our first extended truck camper trip in the used…read more2009 Ford F350 Super Duty we had purchased the year before. The first day out from southern California, about an hour north of Phoenix, the truck broke down. We were towed to Jones Ford Verde Valley, arriving after the dealership had closed, but they kindly allowed us to stay in their parking lot overnight. Their kindness & "family-like" attention continued. While the diagnostic work was being done, they transported us so we could get some breakfast & pick up a few supplies. The bad news of a very expensive repair & a week's time to complete was softened by the efforts of so many to help us in any way they could, from careful & complete explanations of the work to be done, to transportation to secure a motel room, to assistance with a car rental at the dealership's discount, to help transferring gear from the camper to the rental so we could explore the area while awaiting the repairs. We had every confidence in the work completed by certified master technicians, plus there is a two-year warranty. We left to complete our camping trip feeling like we were leaving new-found friends. We highly recommend Jones Ford Verde Valley!! Tom R.

I am big on customer service. None of the service employees seemed happy or even like they wanted…read moreto help look at something super small issue on my car when I had an appointment. (Automatic start on a new 2020 f150) 2 men worked on my car, both were very informal and didn't answer questions when asked. I am much more used to helpful employees with good attitudes that like their jobs I guess. Front desk guy at service, I asked a simple question and responded in a rude tone and wasn't helpful at all. Maybe it's because we had a morning appointment. I wasn't at all impressed with the customer service or level of help I received. Hire some people that actually want to help and have a good attitude while doing it.

Buying a battery after it had been paid for they asked me to wait for 4 other customers to be…read moreserved first before they would install it. 2 other employees were tabulating on their registers and another was filling stock. I informed them initially that I was in a hurry and yet I had to insist they handle my business first. Plus the battery was very expensive.

Nolan, RJ, and Ray have all been great and are fantastic at explaining things and for someone who…read moreis learning that's a lifesaver.

Jim at Euro cars did all my services as per manufacturers request.On my 2008 VW Jetta.I have…read morenothing but the upmost respect for his business.He is very fair and is awesome with VWs.Never had any issues from Euro Cars working on my cars.Great mechanic.Great service and very good rates.

About a month ago my jetta broke down while vacationing in Sedona. We called Jim who was very…read morehelpful and was able to order the part for us before we even brought the car in. The car was fixed the next day and Jim even found us a ride back to the shop. Honest and friendly service, reasonable prices, I would recommend Jim as a mechanic to anyone with a european car.

I went for an oil change. Thought there would be a real long line. Was very surprised....only 1 car…read morewait. Very friendly and cheap price (for all the checking of engine they did). Very impressed.. Will be back!!

Went there on a Sunday morning to have my tire patched. That was the only open place near Sedona…read more The guy was respectful, quick, and more importantly did his job right. It was cheap too, only $15 for patching the tire.