They need to stop advertising that they're local. We were first advised that they were in downtown…read morePueblo, but we arrived at the address to find that they are no longer there. We then drove to an address in Pueblo West only to find that they weren't there either. So, we called the business and they advised that they only service Pueblo via mobile appointment. Take your business off of Google Search!!

Came in to get a key copied for our gas cap since other stores were unfortunately not able to…read more Forgot the kind gentleman's name that helped us but he made one super fast and it ended up working perfectly! It didn't even take 5 minutes which is a major bonus, definitely will be back for any key related needs!

We went to RJ's to see about getting a lock rekeyed. The owner was very nice. Unfortunately, he…read morecouldn't rekey the lock but was very helpful in recommending a few places that might be able to help us. Since we were there, we had him make us two (2) copies of a key for us. The price was reasonable and a great value to us. During conversation, we found out that he knew our late uncle who was locksmith about 40 years ago in Colorado Springs. It's great when you meet people who knew your family. We'll definitely be repeat customers of RJ's Lock and Key.

Great service and great work!! Highly recommend them!! Needed some keys righ away and they made in…read morehappened fast.

I called after hours - testing my luck - and had someone show up within the hour still (!!!) to…read morebreak me back into my AirBNB that I locked myself out of. The technician was super friendly, knowledgeable, and professional, and had me back in the building within 5 minutes through my locked back door. But that's not all ! he even noticed my deadbolt was misaligned, re-aligned it, fixed the front door dead bolt that had a broken off key in it, and made me an entire new key... best part?! He only charged me for the initial re-entry that I had called about. Fixing the door bolt and getting me a new key was just out of professional kindness. SUPER thankful for this company, and its techs going above and beyond !!!

I needed a lock replaced on my front door and I did not know who to contact. I had bought keys from…read morethis business, and they did a good job, so I called them. Travis repaired the lock and did some minor adjustments to the door. It looks great and I am extremely happy with his work. Thanks Travis

Never responded to my online inquiries. I sent out 2 of them 2 weeks apart and haven't heard…read moreanything back from them

I had a Dr. appointment in the morning. Much to my surprise, my garage door opened, but it…read morewouldn't close. I looked to make sure nothing was blocking the sensors. Didn't see anything. Went to my Dr. appointment and called for service when I returned; after lunch. To my surprise and amazement, the service rep. arrived before 2:00 p.m.! The only thing blocking the sensor was the wire connecting it! I was in such a rush to get to my Dr. appointment, I failed to look close enough! The tech showed me the problem and tied the wire up so it wouldn't happen again, then lubed my tracks. A bit expensive for the problem, but well worth it for the same day service!

Steve got right on getting a checkup scheduled. Gage was…read moreefficient and descriptive as well quite neat!

this business installed heating/AC unit in December of 2025. it was satisfactory, we had wonderful…read moreheat. now May arrives, we need air conditioning up and our air conditioning fails to work. this is where the problem starts. we called to report the air conditioning isn't working. my husband asked for a technician to take a look. long story shorty, it appears that elmers do not stand behind their work until you get angry and fight with them to send out a technician. turns out, according to Elmer's that the wiring was not working but they couldn't be bothered to fix their issue. I strongly recommend that you should shop around for sheet metal work, before settling on this business. The issue is is once you give them your money, forget the follow up service because they only followed through after we got angry.

I needed a handyman to take care of a few shingles that got blown off my roof. The Angi people got…read moremy name off another "trusted" website and sent it to these guys. I got a call from this business. So I sent him a picture of the damage and asked for an estimate. He came back a day later with a $400 estimate. I said I'd like to do it. We scheduled it for May 27th at 9AM (Memorial Day was his idea). The next day I got a QuickBooks email with an invoice from them for $400. I figured it was a software goof, sending me the invoice early. I mean, who is going to pay a complete stranger they've never met $400 for no reason? That's got "scam" written all over it. Well, apparently they expected me to pay in full, in advance. So, the day comes and he doesn't show up. No message. No call. No email. I messaged him at 9:15am and got nothing. I called at 9:30am and I got a very sleepy man. I asked him if he was coming. He said "I figured you didn't want me to since you didn't pay." It's important to remember that I've never met this man yet. He is a stranger on the internet with a business that seems to have gone through several names, with a website that doesn't match the business name, etc. So I asked him why I should pay for a job that wasn't done yet. He countered with "How am I supposed to buy supplies?" Seriously. The insurance company inspector of the damage said it should be six shingles. So this guy apparently felt that I should front $400 so he could buy a few shingles. While I'm responding, he interrupts with "half." That's how he communicates a lot--single words. Now he wanted half the money--$200. That's typical scammer behavior, right? Can't get it all, so go for half. I told him I'd find someone else. I'm not completely averse to fronting some reasonable down payment (or buying the shingles myself), but typically for a job this small, that isn't necessary. I've gotten a furnace installed with no up front money. Same for A/C. Same for my electrical panel. Same for my swamp cooler (yes I have both). My problem is that this idiot didn't communicate the need for a partial payment. He just sent me a one-line invoice for $400 and expected me to pay for it before he did the job. Furthermore, he didn't communicate his assumption that I didn't want the job done because I didn't respond to his premature invoicing, so I jerked up my Memorial Day waiting for his mentally challenged self. All that drama for a simple one-hour (at the most) job. Imagine what might happen if you hired this moron for something bigger. Do not use Randolph Residential. Run the other way.

I was very happy with the service I received I needed someone to come right away to fix my problem…read moreHe was very professional cleaned up after himself and was pleasant to have in my home I highly recommend them to anyone needing repairs and I will use them again in a heartbeat

I could ramble on about what happened, but at the end of the day - as a general contractor, I…read morehighly recommend using a different company.

These guys were fantastic! They came in set me up with a furnace and heat pump system that meets…read moremy needs and is super efficient. Highly recommend them. They were the best pricing of any of the systems that we got bids for.

These people are scammers. I gave them money in advance for a job and they never returned. The…read moreowner, Alex, doesn't answer my calls and didn't send his guys to do the job. If you want them to steal your money, I recommend them.

We used them to remodel our kitchen and they did an amazing job at a very affordable price. Highly…read morerecommend them!