Nice guys & decent pricing! They educated me and weren't forcing me to purchase anything I didn't…read morewant too. I'll be coming here for my oil changes

New to the area and needing an oil change, I decided to stop here, and hoped for the best. It's…read moreunusual, in today's world, to find someone in the service industry that smiles and is sincerely friendly. This wasn't that fake smile, "Hi, how are you?" thing. Jacob did a great job. Oil changed and out the door in about 20 minutes. I was more than pleased with the service provided, and plan to return.

Mary and Tom took excellent care of me!! I have an all wheel…read moredrive vehicle which seemed to have bearing or tire noise. They diagnosed a different issue which was outside their typical work content and provided a contact to get the repair done. The punch line is that they didn't charge for doing the diagnostic!! What a home town feel and customer focus that represents!! Thanks Mary and Tom!!!

Mary is very knowledgeable about the service offered at this location. She greeted us promptly and…read morehad the technician on our alignment within minutes. We had expected that parts we're going to be needed to complete the job, but elbow grease and persistence got it done. Mary surprised us when she told us the year warranty. We will return when we need brakes.

We had a fantastic experience on our visit today to have new tires, balancing & alignmen! The men…read morewere very professional and helpful as well as friendly. We dealt with Juan who was excellent. After we had our new tires installed we asked if they could perform an oil change and they said they could do that too. They were very fast & were fussy about the light color interior of our auto. Overall we were extremely pleased and would highly recommend this business! Thanks for the great job Juan and staff.

(Just dont use this place) TERRIBLE SERVICE DONT USE!…read more Made an appointment sat, the appointment was for sunday at 9 AM the next day, oil change and a tire patch.. i left my car and WALKED home. When i came back at 11, they made the excuse that other people had called in at 9 so they just bumped me out of the way even though i had an appointment. They said, "some other people and things popped up." They never mentioned other appointments or people when i called. And it doesn't take two fucking hours to do oil and a patch. Garage deals. Will charge retail for walmart tires.

Really happy with my full-service car wash at Wow Express. I didn't have an appointment, but asked…read moreif I could also get a car seat shampoo as well. I did have to wait but they were able to fit me in! The interior looks absolutely amazing. It has been years since I had my seats washed and they look so fresh and clean. Best $60 I've spent. I also bought the Gold car wash, but I think they spent so much time on the inside--my windshield and back windows aren't washed. Not a big deal, but if I need a more detailed service, I will def make an appointment next time so they have dedicated enough time to cleaning everything. I will definitely be back! Highly recommend.

I let them replace the front pads and rotors. The brakes continued to squeal like they'd never been…read morefixed. Took it BACK to them TWICE and TWICE they told me they were fine. I had to have a tire fixed which I took to tire kingdom and found out at that visit that I needed new brakes and rotors replaced on BOTH FRONT N BACK. That was a $1000 repair after I paid WOW almost $400. Yes I learned a hard lesson to take my vehicle to an ACTUAL mechanic so I want to try and keep someone else from making the same mistake. DO NOT let these people do mechanic work on your vehicle!!!

I have used this location for oil changes several times without major issues, but my most recent…read moreexperience was very concerning. During a visit, my dipstick broke off inside the engine. I was told a replacement would be ordered and that the vehicle might need to be sent to a specialist. When I returned (for the fifth time), the manager attempted to remove the broken dipstick by drilling into it while it was still inside the engine. During this process, visible plastic debris entered the engine area. An employee standing nearby even commented that plastic had gone into my vehicle and that it was not good. Despite this, the manager minimized the situation and indicated there was nothing to worry about. Shortly afterward, my vehicle began experiencing performance issues consistent with a possible misfire. What appeared to be a simple problem may now be more serious due to how the situation was handled. I contacted corporate and was initially told I would hear back within a week about having the vehicle properly inspected. It has now been approximately a month, and I have been informed that because this is a franchise location, corporate cannot assist. I have still not received any meaningful follow-up or resolution. As a result, my three-year-old child and I are currently without a reliable vehicle. If this matter is not resolved promptly, I will have no choice but to pursue legal counsel.

The Crew at this Hwy 19 new port richey store are all Amazing…read more Great Attitude, Very Professional, Top Notch Crew working at this location. Very Happy with the service that was done to my 2017 Ram 1500. I will be back, thank you. gary s.

I am beyond thankful for the mechanics at Tuffy. Today of all days my van decided to break down in…read morethe road hours before I have to be at an afternoon wedding and then to an evening fundraiser gala to play violin at. My mind was trying to figure out plan B to be able to get to both events without a car. Well Tuffy worked a miracle and was able to fix the alternator and radiator within a few hours to get me my vehicle back to make my events. They immediately started on my van soon as it was off the tow truck. They also did what they could to help with the pricing as this was unexpected. As a single mom I appreciate the help they gave without knowing that detail. I can't begin to express how thankful I am for all your help and making sure I had a car to get to my gigs. God bless!!

I went to get an oil change and they found that i needed front brakes. They were fast and car runs…read morefantastic, i could not be happier. Thank you Christopher

Expressed car care is the perfect name! My tire pressure…read morelight went off and I pulled in and they found a nail, patched it within 10mins I was on my way. They are sweet, great prices and will always make you feel welcome!

Fast and friendly! Air conditioned waiting area with comfy furniture. GS cookies for sale and $5.00…read moreoff for checking in!

Called early in the morning and set up a 4 pm appt to get my flat tire looked at. Wasn't sure if it…read morecould be fixed or if I'd need a new tire. $61.17 to get two nails out and back on the road. I dropped it off right after calling so they could have it as I had another appt to get to. They called within an hour telling me it was all fixed and ready for pick up. Wow that was fast and easy. I was able to use my car for the day. They have a big open area that had air conditioning for waiting. You can watch TV or read their magazines. They have coffee, water, wifi, bean bag toss, and a kids table for coloring as well as a table to sit at if you needed to work on a lap top.

The gentlemen were very nice, the lobby was clean, and I really appreciated how quickly they got…read morethe job done. I decided to take my business to Integrity after being overquoted by someone else, and I'm so glad I did! They did an awesome job--everyone was friendly, professional, and efficient. The price was very reasonable and they were able to do everything I requested and needed to be done. Highly recommend!

Quality professional knowledgeable honest decent service. Trustworthy! Will take all my cars there…read morefrom now on!!

From the owner: While we are widely known in New Port Richey for our fast oil change services, we also now offer a…read morewide range of auto repair and scheduled maintenance services for your vehicle. We are fully equipped to perform simple auto repairs like changing batteries, belts, hoses and filters, but also more complex auto repairs like brakes , steering and suspension, even engine replacement parts including alternators, starters, water pumps and more. All our auto repair service work is affordable and fully guaranteed.

Had really good service we will go there again.quality was fine. He treated us kindly.read more

The nerve of you guys to post such false information in an email to me regarding all the things…read moredone to my vehicle and have the balls to send it to me when NONE of these things were done. I'm talking about the shop on Florida and Fletcher in Tampa. The lead person and this title is more than I can give him. He was argumentative and rude when I asked a question regarding the weight of the oil. On my receipt they listed a bunch of things they did when they did not. In fact when it came time to clean the windshield they just cleaned 6 inches of it where they write the mileage with a wax pencil, pathetic and lazy and just piss poor service. They forced me to get an upgraded choice of oil package after they pumped out and not drained the oil so what was I supposed to do to leave with no oil in the engine?I have no clue whether they changed the oil filter or not.DO NOT USE THIS COMPANY AT ANY COST, RIP OFF.