The West Chester staff is incompetent on so many different levels. They swiped my debit card while…read moreplacing it on a hold which put the balance in a state of "pending". As a result my SUV was held hostage until the bank cleared the hold which is 24 hours. This made me have to keep my rental car an extra day which costs me more money. Not to mention more mileage to travel to the shop the next day when my SUV should have been released to me. I will NEVER support this business again. Infact I will share this review with all the local groups I'm a member of. Anyone that asks me about them will get the same review. I could have included more reasons why I would not recommend them but that type of Service is absolutely unacceptable and them telling me "sorry" sarcastically isn't a remedy. They are a sorry excuse of a business. This business accrued unnecessary costs on myself and my insurance company. They should drop them as a preferred servicer. When my car was returned I had scratches near the cup holder that were not there before. They retaliated because I gave them a bad review.

I was referred to 3D Collision by the insurance company. I was able to call and get a same day…read moreestimate. Booked an appt to drop off my car and the rental company met me at 3D. 3D had my car done in a week, kept me updated daily, and even detailed the car before returning to me. I am extremely pleased with their work.

I called to speak with someone about my 73 Beetle. The woman was back and forth on if they could do…read moreit, but kept saying she didn't see why not. I asked to have a mechanic speak with me since I'd have to have it towed and don't want to waste time and money if they can't help. Well, it's been 3 days now and no call. Shame because I also needed some bodywork done and probably would have used them for that had I gotten any kind of customer service.

I took my vehicle here for an issue with my headlights. Instead of telling me from the beginning…read morethat they were not equipped with the knowledge to fix my issue, they had me bring it in three separate times. By the third visit, my inspection had expired and the woman told me they couldn't fix my issue. I had purchased the expensive parts they advised me I needed which didn't even get used in the end. One of these parts was broken by one of their techs and they tried to hide it by glueing it back together and not tell me! When I called to see if I could get reimbursed the money it cost me for this part, the woman was very rude, ignorant and belittling. While she was ripping into me on the phone there was another person in the background laughing! I've never had such a horrible and stressful experience with any garage and will never go there again. They never reimbursed me for the part they broke either.

I managed to back into a box in my garage the camera did not see. Big dent right over the license…read moreplate. I knew about PDR and looked for one near me and found Chris, and boy am I glad I did. Because of where it was located and how deep it was he told me showroom perfection was not on the table. Honesty is *always* the best policy! Because Chris has been doing this for 15 years he knows how it should be done. It took a while since he did his work methodically and carefully. I am beyond satisfied, put me in the thrilled category. Instead of thousands at a repair shop (and no car for days) it is almost invisible after a couple of hours at my house, and a fraction of the cost.

This is the second time I've used Chris. I bought a 2003 Sebring convertible that is a toy for me…read more They took dings and a large dent on hood out, then someone ran into my rear bumper recently and left a very large dent. Thanks to to Mike at ARDR it looks like new! I highly recommend Chris and his technicians! Do yourself a favor, call Chris FIRST, before bringing your car to a body shop, most likely he can take care of your damage. He's the best!

Terrible work. Should have checked reviews. Paint not even close to matching. Did the work and then…read moreasked for more money when it was done. Stay away from him.

This guy goes by a number of names (Dent Master). He totally messed up my car and seemed to think…read morehe'd done a great job. I don't think he gets the concept of "Paintless" dent removal. I didn't want to hang over his shoulder so I gave him the keys and went inside. When he called me to come out and look he had ground off the paint and sprayed it with a rattle can that didn't even match. Car is now at a body shop being fixed correctly.

Exemplary service on all fronts! The owner and staff were friendly, the repair process was fast and…read moreefficient, and the quality of the work was excellent. I dropped my vehicle off at their Malvern location for repairs after being rear-ended in an accident, and received the car back in under three days in better condition than when I bought it! The damaged bumpers had been all replaced with brand new bumpers from the manufacturer, the rear mud flaps had been replaced, and the inside and outside of the vehicle had been cleaned. I would highly recommend this business to anyone needing repairs or work done on their vehicle!

Badell's was well organized, timely in the repair, very fair priced and excellent to deal with!…read moreThey communicated well with progress in the repair. It made our hit and run incident a little more bearable!