I have been using APM for over ten years and the transformation of my business has been incredible. When I started I was in a tragic partnership situation that was a sure path of failure. When I started with APM at that time, I had a very low average repair order and negative profits, I was feeding the business money just to stay open. APM immediately showed me all the good and bad parts of my business and a road map on how to change to make it a profitable business so I could take care of my family. I was a bit slow to get started as the change was frightening, and I fought them along the way, as I thought I knew all the answers but quickly realized I did not. Once I accepted the fact that they had great ideas backed by years of trial and error, and they were utilizing the processes themselves, I started to see all the good APM could do for me.
I then jumped in head first and fast forward to today, my business has never been healthier. I have the best crew ever and I am now working on growing my business instead of working in it. APM does not fix your business for you, they give you all the processes and tools you need to use to make you make your business better. If you don't put in the effort and trust the years of experience Terry and David have to share with you, then you will not succeed and you will blame everyone but yourself, as I did until I followed the processes and used all the tools given to me, and now I have a very successful business.
I would recommend APM to every shop owner that wants to succeed and stop working ninety hours a week and have nothing to show for the effort. We even went from a six day work week to a five day work week and our profits grew, and now I get to spend time with my family or just do the things I love to do.
I could stop using APM today and likely have a successful run, but having them available to me ANYTIME I need them is a value that you just cannot put a dollar amount on. They have become great friends in and out of business and I look forward to many more years of APM guiding me toward all my goals.
Kenny Walters
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