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Charleston, WV

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Auto Glass Now

5.0 (5 reviews)
Open • 8:00 am - 5:00 pm
Updated 1 month ago

Services - Auto Glass Now

Auto mirror repair

Auto mirror replacement

Auto window repair

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9 years ago

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1 year ago

Reasonably priced auto glass shop. Good service. Installer was knowledgeable and honest. Helpful. Recommend.

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Victoria S.

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9 years ago

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8 years ago

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Safelite

Safelite

(12 reviews)

Brie and John were extremely helpful with fixing a problem created by Cross Lanes. The fact that…read moretheir manager, John, kept in contact while the problem was being worked on was very professional!! Again, this was not their fault in any way, but they made sure to keep in touch and make everything right!!! I highly recommend this location over Cross Lanes (stay away from there at all costs) *In addition, John actually came out to shake my hand and apologize for Cross Lanes F-up, stating "just wanted to say thank you for coming to us" Wow!!!! This service is highly recommended and will be shared with everyone I know. Thank you!

Had to have windshield replace due to small rock with cracking. They had to order the glass which…read morewas from the manufacturer and took 3 weeks. I understood, no problem. Glass comes in, appointment set and job completed, until....., After installation, tech comes out to tell me their equipment can't sync with manufacturer for camera use and I need to sign a waiver of liability in case the equipment may be dicey! Said it was issues on the manufacturer's side. Call insurance telling me not to sign anything then called the manufacturer who said their syncing system was working and that sometimes they get calls saying this because the glass company does not have the technology to work on the newer autos. They suggested I go to the dealership to get everything back to normal, WHY WOULDN'T I GO TO THEM IN THE FIRST PLACE. They closest dealers is 2 hours away and I responsible for cost! If you have a newer vehicle, think hard on where you get glass repaired or replaced!

Safelite

Safelite

(12 reviews)

After a rock chipped my window, I made an appointment to save my windshield. The two gentlemen that…read moreassisted me today were phenomenal and very professional. They explained the different services and options available to me in great detail. They upsold me the rain service and saved me a few dollars with a package deal. I can't wait until it rains to admire their work.

I had placed an online appointment for a windshield replacement at my place of work back in April…read morewhen the windshield was damaged, but my sticker wasn't dead yet. So I kept pushing the appointment out till closer to expiration. I rescheduled a couple days ago out till end of Oct. then I wake up to an email saying I've been refunded my money in full and the appointment was cancelled with no reason as to why. I call the number, speak to a Safelite rep, she calls the garage and we speak with the shop manager. He proceeds to lie about when my invoice date is when I was looking at the email stating JULY 31 NOT JULY 28. Lied and said a technician was sent to my work and knocked on the door multiple times with no answer when the building had multiple people in it till 3:30 so we would've heard knocking and the door wasn't locked, so I'm not sure exactly which building he went too but it wasn't mine. Mind you my appointment was 8-12, nobody came a knocking. Then the manager says "we're only allowed to keep the glass for 30 days so really we're not supposed to keep pushing the appointment for that long." That's a YOU problem, if you know your company policies, stick to them. Nobody made me aware of that fact or I wouldn't have rescheduled as many times as I did. All this to say, I wouldn't use this business if it was the last damn place in the state. I was using them out of convenience of my work schedule, but they're overpriced and liars.

Auto Glass Now - autoglass - Updated November 2026

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