1. Auto Excellence Auto Body

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Northport, NY

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Auto Excellence Auto Body

3.7 (3 reviews)
Closed • Closed

Services - Auto Excellence Auto Body

Bumper repair

Auto frame testing

Rear-end damage

Auto Excellence Auto Body Photos

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Russo Brothers Auto Collision Repair Center

Russo Brothers Auto Collision Repair Center

(5 reviews)

I'm sharing my experience to help others make more informed consumer decisions. This is a case of…read morehow "Russo Brothers" may take advantage of a customer during a vulnerable situation -- based on my personal experience and supporting facts. Russo Brothers performed body work on my garage-kept vehicle in 2007. About five years later, the paint began deteriorating -- it lost its gloss and started peeling. According to their website (russobrothers.com), they offer a lifetime paint performance guarantee for as long as the customer owns the vehicle. In 2025, I contacted them to request repairs under that guarantee. I was told it didn't apply to me because the company that did the work in 2007 -- "Russo Brothers Service Center" -- had been dissolved, and the current company -- "Russo Brothers Auto Collision Center" -- was created around 2015. The front desk and management insisted these were entirely different companies. However, both their Google Business profile linked website and Carwise.com listing advertise they are family-owned and operated since 1956. Google Street View also shows the same business sign and branding used before and after the alleged company change. Additionally, the business has remained at the same address and has had the same phone number since the time they worked on my car in 2007. I'll let you draw your own conclusions, but my personal experience with their warranty and customer service raises serious concerns about transparency and accountability. I would strongly recommend asking detailed questions about their guarantees and company history before trusting them with your vehicle.

Needed passenger side door, fender, front bumper and molding replaced on relatively new vehicle (5k…read moreMI) due to a collision. The quality of the work and the efforts that Sandy and Jerry put into working with the insurance adjuster on my behalf were exceptional. Their attention to detail in every way and their responses to my concerns were handled in a very professional and thoughtful manner. This is why they have such positive reviews. Any of us who have had our body work completed by Russo Bros or will have in the future are very fortunate individuals.

A1 Dent Tech - Before picture...

All primed and ready for paint

A1 Dent Tech

(72 reviews)

Ozone Park

Dino did a good job on our car that we were preparing to return at the end of its lease. He was…read morepunctual, and he worked quickly. We took off a star because the end cost was more than double the initial estimate. We were initially quoted $700 for the work based on the pictures I sent, and after a phone call when I explained the issues, he said give or take $200 more, but in the end, we had to pay $1,500 (plus a $100 tip). Dino explained that this was because there was some work needed that wasn't visible in the photos I sent. It might still be a good price overall compared to what I'll pay at the body shop, but for other potential buyers, just make sure you send all the photos of the things that need repairing so that you don't get surprised by the end cost.

Outstanding service and results! I had a scratch and dent on the side of my black car, and the…read morerepair came out fantastic. The paint match was absolutely perfect, and you can't even tell where the damage was. I was pleasantly surprised that he was able to accommodate me with same-day service, and he came right to my location and completed the entire job in just three hours. What really stood out was how much pride he takes in his work. He even polished my rims as an extra touch because he genuinely cares about the quality of his work and making sure the customer is happy. Dino was professional, convenient, meticulous, and clearly passionate about what he does. I couldn't be happier with the results. Highly recommend!

Auto Excellence Auto Body - bodyshops - Updated October 2026

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