We've bought a F150 from the Helena Ford dealership, there was some recalls on some of the parts…read moreso we took it in and of course it took a couple of days for them to fix it, we went to pick it up and parts went flying everywhere when we were leaving, so we stopped and went back to them and couldn't get a mechanic to look at it, we tried to talk to the manager and he "wasn't there " we called them for 2 weeks and no one could or would help us. This is the worst dealership I've ever dealt with. If you want to do business with Ford trust me Go to Bozeman!

So I made an appointment for 1pm to look at specific vehicle. My sales person called me and…read moreinformed me that another sales person pulled the vehicle I was going to look at, put a sold sign on it to hold it for a person coming from Bozeman! What? I already had an appointment and instead of holding it for a local small business owner, they hold it for someone from out of town? Then my sales person gets in trouble for telling them they were wrong??? I will not EVER buy anything from them!

They were actually good to deal with. Bought a used truck there and the whole experience went…read morepretty smooth. I went in knowing what I wanted, we made a deal and I was on my way in about two hours.

Are negative stars a thing? If so we need some for this "business"…read more This place has a TERRIBLE reputation in Helena for a reason. Every time you have to deal with their service dept is like getting a root canal with no Novocain. My GF bought a car (from another dealership of course) and needed some work done on it under warranty. Every single time it was like we had to convince them to even look at it. They would take the car and the say "nothings wrong with it". Eventually I would have to get involved and explain what we were seeing with my personal scanner. They would take it back in and then say "your scanner isn't as good as ours so that's why you're seeing codes". Um...my $4000 snap-on is giving me bad info? Codes are codes Back and forth 7 times, and god forbid you ask for a loaner cause they need to keep the car for a week, it was crazy how hard she had to push to even get them to look at it or to get a loaner. They keep saying nothings wrong or we did this and that and "you're all set", and nothing ever got fixed. We got fed up and finally called Ressler motors in Bozeman. Holy hell what a difference! From the people on the phone to staff (more on that in a moment) I called Ressler and spoke to someone at length about what had happened and they said they thought they could get it fixed if we brought it in. Made the trip, was met with an outstanding staff, who got us booked in, and had a loaner warmed up and ready for us to take back to Helena with us, no hassles. They ended up keeping the car for almost 3 weeks and worked their tails off to make sure everything was working. They fixed the car and it's been awesome ever since. It's an absolute shame Lithia Helena is such trash they people have to drive 90 miles away just to get a warranty repaired. AVOID LITHIA HELENA!!!!

Best dealer in all of Montana!…read more You won't be disappointed in your visit. They are knowledgeable, friendly, and always go the extra mile for your needs.

A bunch of great people who are all willing to help! They always go above and beyond and they do it…read morewith a great attitude.

Changed to Kenny Simpson Nissan Do not fall for the lifetime…read morewarranty unless you have someone else do the maintenance.. They are sneaky and will most likely cause you to invalidate your warranty!!

Here's my process: Call 10+ dealers, get numbers on the vehicle they had I wanted, and my trade…read morein, compare those numbers, then reach out to the dealer that was my favorite vehicle, tell them what they have to match to earn your business. If they don't don't sweat it. Next reach out to the dealer you like the most and tell them the numbers they have to match to earn your business. Lastly, take into consideration, you're giving $1,000's of dollars to a company, a corporation, a dealership, and 2-5 employees at that dealership. I'd prefer to give my hard earned money to the location I like the people at the most. I didn't luck out here! I set myself up to get a great deal on my number 1 vehicle of choice from the dealership I preferred to buy from. I gave them my word on what it would take to earn my business, and they did exactly that! The salesman, Chris Partin, knew his stuff about the product he sold me, he was willing to meet me when best for my schedule, and was willing to text me, instead of call or email me. He didn't have to pressure me because I was upfront with him with what he needed to do to earn my business. It was my responsibility to earn my very best deal, I did that, Chris Partin at Robert Allen Nissan took it one step further than any other salesman I've met and asked the questions to find out what I needed to make this the easiest purchase I've ever had. Chris Partin is a guy who is willing to do what it takes to make you happy.

I worked with the salesman Wyatt. He was very personable and easy to work with. He worked hard to…read moreget me the vehicle I was interested in at a price both the dealership and I were happy with.

Well, Lithia has done it again! After so many vehicles purchases there I keep coming back to where…read moreI'm taken care of. Sam is back too! And Zach helped Sam do everything right and deliver the perfect new truck. I needed to replace my truck again for a stronger one because I got a heavier trailer, and at first I thought I was going to get a slightly used diesel Ram 2500 because I needed more towing capacity, but after looking at everything, I decided on a dodge ram Laramie 3500. 23,000lb towing capacity and 4100lb payload capacity means I'm not going to have problems towing my new toy hauler! But that's just half the story. The other half is the level of service at Lithia from Sam and Zach and is unparalleled. Not only did they see to all the details I needed with my battery cable installation, but they personally drove my truck back and forth to auto trim design TWICE to get it outfitted with the extras while I was waiting for the sensors for the bumper install, and then they delivered it 15 miles out to my house when it was finally done. I highly recommend Lithia dodge of Helena. Ask for Sam or Zach and they will take care of you!

This place is a joke. My ex husband wrote 2 stolen checks for 21,000 and 5,500. This business did…read morenot call to verify funds, verify with me since my name and number is the only party on the checks. He had no drivers license only an ID. No insurance!!!! He drove the truck off the lot and had it for 4 days before he put it in a ditch. This place is the worst.

Not a great experience! Got lied to screwed up paperwork and the main dealership in Butte barely…read moreresponded to complaints. Did end up with a decent vehicle but didn't more than it was worth is why 2 stars instead of 1

I was driving by this town and I needed a tire rotation and alignment the lady answer the phone was…read moreextremely nice they made room for an appointment . We were treated so nice and my kids played in the playroom (TV with DVD train track and so many toys )I am a happy customer! Thank you guys ... A happy family from Washington state.

If I could give negative stars I would. I will blast these guys any chance I get! Sold us a faulty…read moretruck that blew up within two weeks of driving it. Took it to their mechanic and he blamed the blown engine on us! Still has issues we've had it since November of 24. They aren't willing to help you they're nothing but a huge scam of a business. They're a consignment business and clearly don't check the vehicle for complications, or they patch it up with JB weld...literally! Don't care to make anything right...they just want money in their pocket at the end of the day. Greedy, greedy business and I hope no one decides to work with them. Hopefully they go out of business so they can stop scamming people!!

I'd give them zero stars if I could. Bought a truck. Nothing but issues and then told not even…read morethe original engine. They tell you they'll call you back, they don't. They'll tell you your vehicle is in the shop, but won't tell you where. Bought my vehicle a few months ago. Drove it a total of 2 weeks and they've had it since.

This guy's nothing but a sleezy used car salesman. All he does is online searches using the car…read moresearch websites you can use and then tries to get you to buy the car for thousands of dollars more than the actual dealership is selling it for. The other problem is that he tries pushing vehicles on you that aren't what you're looking for. He tried pushing his kids truck on me and I was looking for a specific SUV??? The final straw was quoting me a price on a vehicle that was thousands more that the online price at the actual dealership where I had already seen it on my own. Stay clear

I HIGHLY RECOMMEND The Dealership Alternative!…read more It's NOT FUN looking for a used car. I've experienced high pressure salesmen all over town; salesmen not listening to what I want, but rather, trying to convince me to buy something they want to sell. Many dealerships are not forthcoming about prices and play a sort of "game" where they try to wear you down so you spend as much money as possible. I just bought a car through The Dealership Alternative and had the best used car buying experience EVER! I worked with Jennipher and she was great to work with. She listened to me, worked within my budget, and found a better vehicle than I ever thought I could afford.