[sigh] one person serving and it is midday Ah two people really but one seems always to be hiding trying to find a package that should have been delivered. Combine lazy couriers with undermanned shop and we have the queue you can see from space. Part of the delay in service today is to convince patrons to fill out a form to get a red card with a QR code. She said it will make getting my parcels quicker but she looked at me oddly when I asked if it will make the queue shorter read more

Australia Post - Lollies at the post office - Post Offices Near Me - Baulkham Hills, NSW

The horrible attitude from workers. The manager is mean and rude. Very unprofessional. They "lost"( as they said) my parcel cost me $10k and even were not bothered to help to find it until I called and wrote to the main office post-Australia complaint department. The manager just told me that it was my problem and kicked me out of the post office. He told to personnel not to serve me. It is not the first time when this happened. I have called the police. Two days later they found my parcel, and it was no apology. They just tried to steal it and make it despaired. A note was lost as well. That I was waiting for months thinking it is not going to be delivered. So, I started to investigate and found a note in an unusual place. They just wanted to rip me off, but it did not happen. Not recommend anyone to deal with them. read more

I always dread trips to places like Australia Post, Medicare, the RMS, etc and this place epitomises why its such an awful experience. On any given day the queue snakes around the shop itself and out the door towards the food court. What is irritating about it is that they don't seem to put extra staff on to cope with this. They're quite happy making people wait and just filling the aisles with junk for sale so you have no other option than to look at it while you're in the queue. I've always found the service pretty ordinary too. Today I went to pick a parcel. The woman pulled out a parcel addressed to a totally different person at a totally different address and asked me to sign for it. (It was a big parcel from Amazon so I was very tempted!). When I pointed out that it wasn't me and wasn't my address the woman looked surprised and said, "Oh yeah but they start with the same letter - thats all I was looking at". Wow, no wonder things going missing all the time with Australia Post! read more

Australia Post - Rare moment when the queue isn't out the door - Post Offices Near Me - Baulkham Hills, NSW

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