Excellent service. Listen and accommodated special request. Our agent,Karen, was friendly and…read moreattentive. The hotels were excellent.

Probably the easiest vacation I have ever planned, staff was extremely professional and friendly at…read morethe same time, reliable and I would recommend them to anyone, business or pleasure, they handled everything perfectly

I used the services of International Express Services to obtain a Visa for an upcoming trip to…read moreBrazil. I received my Visa in approximately 24 hours. Great service, very professional and a great pricing. l highly recommend International Express Services, and plan to use them in the future. Special thanks to David Skinner.

If you need a passport or renewal save yourself the time!…read more I spent a month in the attempt of getting a passport appointment trying 5-10 times a day. I waited five hours on hold only to be told you have to be 72hrs to travel to renew! The post office was a horrible experience at Detroit Main. The woman jerked me around for 45min, Took 2 photos which in end game were not clear enough pixel. The post office told me to mail renewal in. They do not handle renewals. My sister recommended International Express when she used several years ago. She received passport in three days for company travel. I phoned, got next day appointment which was July 20, 2021. The gal at desk was beautiful, kind, quickly handled my stress! I explained my experience. She took another photo in which looked like normal me, not the worst you could show! She told me to expect passport around Labor Day! Today August 18, 2021 I received my new passport priority express! Thank you for such a terrific experience! I am writing this to highly recommend the fee is worth the service! Professional, quick, no stress! See you next time go see Tracy Lezotte! I also stopped in the Detroit Main Post Office so they know who to recommend when they cannot help. Thank you so very much! PCN building next to Ruth Chris....walk in lobby, and walk past all the elevators to the end of hall turn right it is in the Travel Agent there! Easy to get an appointment, easy to find!

Twice spoke at length with Tricia for help with a trip to Italy, twice blown off with no phone…read morecalls returned. I hope she's better to other clientele than she was with me. Not impressed.

Tricia was the most delightful, patient, fun, kind, and understanding travel agent I've ever spoken…read moreto! I really enjoyed working with her and would work with her for any future travel needs. Highly recommend!!!

I have used Cadillac travel to book multiple trips and have always received great service and…read moreknowledge from Angela and David. Thanks for the help guys, I appreciate it!

I will never use this business again! I had to repeatedly ask for receipts to be emailed as I was…read moredesignated to make payments on the behalf of others. Due to the pandemic not improving we decided to cancel the trip as we were travelling outside of the country with children and someone with pre existing health concerns (We planned last year and thought things would be better now). Once cancelled I did not hear from our travel agent Linda for days to know if the trip was successfully cancelled or when we should expect a refund etc. I had to reach out to her and once we finally spoke she told me that the trip was cancelled and we would not receive our deposits. How unethical and unprofessional to not make a client aware of this before cancelling. My family and I loss over $1300 in deposits. Not to mention there was NO written verbiage in our contract or emails that stated deposits will be forfeited due to cancellation. Which I mentioned to Linda. We also had insurance by the way. I also asked why was I not informed that there would be a loss prior to cancelling the trip. All I received was an apology of miscommunication. There can be no miscommunication if there is NO communication!! I feel this was very low level service for someone who claims to have been in the business for over 20 years. I feel there is a bit of shady business here and I recommend you look elsewhere.

Working with Anne to help plan our honeymoon to Italy was great! She exceeded our expectations with…read morethe planning process by reworking the itinerary to fit around my Husbands' market trading schedule. She listened to our budget amount and got as close to it as she could, while prioritizing the 'hotels' money for our most desired destination, Positano, which was such a dream come true. She provided us with a list of tours and activities that we could choose from for each location and those did not disappoint! Anne is well skilled and highly recommended!!

I'd give 10 stars if I could!…read more Anne McCulloch and the team at Premium are the best in the business. I have used Anne for over 15 years, for international business travel (million+ miler) and leisure travel (average two international trips per year). Anne is committed to giving her clients the best travel experience at the lowest cost possible. She is knowledgeable and dedicated to getting every detail just right based on client needs. Additionally, she is a champ at support during any travel crisis. We have had a few, including the need for a medical airlift from Jamaica after my husband had an accident--at half the price our insurance quoted us for the same air service! We have recommended Anne to many friends and they also rave about her service. We moved to FL four years ago but I will never switch travel agents!

it's nice having someone make all the arrangements and all you do is show up. I've booked several…read morecruises and it's nice to have the transfers to and from hotel pre arranged. Before Covid Jerry was also able to give discounts on excursions for people he worked with directly. Hopefully he'll eventually be back with those excursion groups again.

Jerry was great to work with he handled and kept us informed from start to finish Made for a great…read moretime. Would let him do it all again THE PLANNING AND ORGANIZATION WAS FANTASTIC