This Hospital in my opinion is the very best of all the rest. Spring street Racine has the finest…read morestaff. They all were very professional and extremely caring in everything they did. The Nursing staff was outstanding, I could not ask for better. My only draw back was the food but then I was on a Diabetic Diet. Even then I ate like a king and the kitchen staff was watching my carbs. It took them three days to get my blood sugar under control. I have not seen this in over ten years. This Hospital has saved my life three times now. Once with MURSA, once with Cancer and just now with Pneumonia and my Heart was out of whack. I can not think of one bad thing that they did. I hope the Hospital and Staff only for the very best. Thank You all very much!

I tried to see a dietician here and she never showed to the appointment, then had the nerve to put…read morea letter on MyChart saying that I was the one who didn't show. I spent months trying to get this referral and I desperately needed a dietician, but I am repeatedly being told that Amy Brieske is my only choice, and she is awful. None of these people care about patients, at the end of the day, they just want a paycheck.

I had a long-standing request from my doctor to get some routine blood work done and I just kept…read moreforgetting to schedule the appointment to do it. Plus, it had to be fasting so the earlier morning hours were key to make this work. Calling the new Mount Pleasant Aurora hospital and my subsequent visit were both smooth and painless. There were ample time slots available and plenty of parking. Upon entering, the building still smelled fresh and new. Blood work appointment was quick and uneventful, two things you want when someone is jabbing you with a needle and sucking out your blood! Should I have a need for an appointment before or after work, I would consider this location again without a second thought.

Aurora Healthcare, where the #1 priority for staff is to steal electronics from a patient's room…read more A close 2nd priority is to sit at their nurses stations and be looking on their cell phones for 80% of their shift.

Recovering from heart surgery performed at St. Catherine's in February 2022 I was treated very well…read moreand efficiently. This awful surgery went great, and I received the best of everything from surgeon to every single assistant he had. My stay in ICU was priceless, everything explained, staff were all and I mean all excellent my every need was met promptly. Once I was home I was called to check on my progress, seen for follows ups were incredibly quick and thorough. Thank you to all the wonderful staff at Froedtert South. June T jettony@sbcglobal.net

The staff must have been sick the day they taught ethics, sympathy, empathy and compassion. They…read morealso need a lesson on how to be a good human. I'm sorry to say but your staff failed miserably. I'm not sure who your security guards are but they aren't very good at representing your hospital. Your security guards were restraining me and caused bruises all over my body. They pressed so hard on my chest that I thought they broke my sternum. They strong armed me and caused horrible bruising all around my wrists. But the worst is they re broke a place in my foot. I do plan to go to the people here that need to know how I was treated. So that your hospital st can get the education they need to respect their patients. I look forward to your response. Thank you Wendy Maland

I went to the walk in clinic to get tested for covid because I was having trouble breathing they…read moresaid I was very seriously ill and I should go to the emergency room. So, I go across the camus to the emergency room and they have me wait on deaths door for 7 hours I still have not technically had a visit even though I was there for several hours. I figure either they didn't want to take liability and rather have me die on the outside of the hospital or covid just isn't that serious.

I went in the urgent care after having diarrhea for over a week. I had lost 8 lbs. I checked in,…read moreeveryone was nice. Then the nurse came into my room and said, I'm giving you anything until we order a full panel of blood tests. I said I talked to my Dr. in Chicago and he thought you could give me an antibiotic for it. She said, if you wanna prescription, have fun driving to your doctor in Chicago, now get out of here...I said wow, what a bitch... and she said.. and don't ever come back... I was with her literally 3 minutes, got zero help and got kicked out. Today I get a bill for $600.00. Absolutely ridiculous... don't ever go to urgent care here, they don't give a rats ass about you. $600.00 for absolutely nothing!

When searching for a healthcare provider being treated and listen to as a patient in need of…read moreservice is important. Ascension healthcare has doctors that try and go that extra step to make sure that you are being heard and respect it.

I came here referred by my primary care nurse practitioner to see a cardiologist and I couldn't be…read moremore pleased by the quality and competence of the specialist and the staff on site. Ascension needs to enter the 21st century and learn to use common technology like email, SMS, and Google Calendar. Ascension also should prioritize health ,not money. They make absolutely sure you're going to pay their inflated prices before any sort of treatment. This location is across from an O and H Viking bakery.

Very poor level of care for Emergency. Charged thousands of dollars for a visit with an…read moreincompetent doctor

Between my husband and I we have had several days at MOSH. my husband had a severe broken leg.He…read morewas there for 4 in 2024. I have had 2 of my 3 spinal surgeries there. I had the best, Dr. Coran and his team. I spent 3 days under there care and I can't sat one negative thing about MOSH. The medical floor is separate from the orthopedic floor and not run the same way. All the nurses on the orthopedic floor are great. Also, you get a menu and can order each meal in a two hour gap and they bring it to you. Dr. Coran is a spinal specialist. He has done all three of the areas of my back with the last in January 25, He took it apart and put it back stabilized so I can continue to do normal things and play tennis. I highly recommend the Orthopedic floor. NK

Went to the doctor for ankle issue I was having in 2023, and I am still dealing with their horrible…read morebilling department. They billed under the wrong name with my DOB, and I called to let them know to fix it several times. Now it is passed the 1-year timely billing requirement my insurance company requires and now they sent me to collections for THEIR error.

Im so happy with the results and care they gave my father theu are the best! Thankmyou dr gerski…read moreand her team of doctors and staff!!

St. Catherine's did an amazing job accommodating to my ridiculous fear of needles. Got the job done…read moreso quickly and the nurses and doctors were extremely friendly. Anyone like me who has issues with needles would do well here.

I've grown disenchanted with the aggressive and insulting insurance shakedown process at…read moreColumbia-St. Mary's. They have some excellent physicians and paraprofessional staff, but in order to get treatment, you have to penetrate a thick protective covering of non-medical, unsympathetic, call center drones who clearly prioritize ability to pay. I hope you never know the discomfort of diverticulitis, but under those conditions it's even more annoying to have to repeat all your insurance information no less than five times to make a distant appointment to see a physician. So lower back pain isn't quite at that level, but I didn't want to play a long game of phone tag and proving over and over again that I have good insurance so I was attracted to a Wheaton Franciscan orthopedic clinic website that seemed to allow appointment requests via e-mail. As it turns out, no one monitors those email requests, so you have to go through the phone process in a very similar manner to the other big giant hospital corporation. I was complaining about this situation to a nurse friend who was complaining about the negative reviews here, blaming the patients for using the urgent care facilities instead of making appointments with the appropriate primary care or specialist physicians and I realized none of the workers from bottom to top have any idea of how hard it is to do that when you're really uncomfortable. There's some serious cultural lag here, I can make appointments using Internet technology with my dentist, I can make my own appointments and choose my seat assignments online for travel by airplane, it's just ridiculous that the medical profession insists on sticking with 1970s communication technology for scheduling. They sent my paperwork by snail mail, for me to hand write, so when I got there they manually entered it into the system! It's like some Soviet bureaucrat designed their intake system. Okay, so the point of my rant here is to put things in perspective. Wheaton Franciscan is not any worse than the other two big box hospital corporations in terms of prioritizing patient ability to pay, being inconvenient to gain entry, and as having numerous costly and indefensible predatory charges. The whole industry makes air travel charges seem absolutely benign and kindly. Health care doesn't follow the usual laws of supply and demand, the highest prices are found where the greatest concentration of physicians and hospital facilities are found. Wheaton Franciscan doesn't overcharge any more than the other two, and once you get in here, the physicians, nurses, and techs are highly competent. Parking is easy, convenient and free. This location has a nice cafeteria, this is one area where some visible progress has been made since the 1970s.

The doctors are okay but the staff seriously needs to learn a few things about customer/guest…read moreservice. They treat you like crap when you call and/or walk in for your appointment, and then you wonder if you're a patient or cattle.