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    Aurora Walk In

    2.0 (5 reviews)

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    Aurora Medical Center - Mount Pleasant

    Aurora Medical Center - Mount Pleasant

    2.0(4 reviews)
    3.0 mi

    I agree on 2 1/2 star. Came from their urgent care. Urgent…read morecare I gave them 5 star. Emergency dept. I felt that they didn't do anything. My EKG was abnormal, with chest pain. Waited total of 3 hrs in the waiting room, 1 hr in the room area. I would not recommend for you to get help at this facility. I only see the Dr. once, while at the ER. My discharge note not much of information whom Dr. I saw what type off test they have done.

    In July 2024, I suffered a serious knee injury and was treated at Aurora Mount Pleasant, due to it…read morebeing the closest hospital at the time. After seeing the X-rays and the orientation of the hardware, I didn't trust it would hold. I shared these concerns with Dr. Kohli, who assured me everything was fine. On October 24th -- less than three months into recovery -- Dr. Kohli told me to stop using the brace. I followed his instruction, but scheduled a second opinion the next day at Orthopedic Associates of Wisconsin (highly recommend). The appointment was set for October 29th. I never made it to this appointment. His "repair" failed violently just two days after the follow up with Aurora orthopedics, leaving me unable to walk. The bone had snapped, just below the hardware. Exactly where I had expressed my concern. I had to undergo another surgery on November 4th and start recovery all over again. Because I lost so much time (and thousands of dollars) with Aurora, I lost my health insurance and had to stop physical therapy for my 2nd recovery -- nearly a year later -- because I can't afford it. I filed a complaint with Aurora, (who shockingly, are allowed to investigate themselves) and found themselves clear of any wrongdoing. I appealed this decision, and was told that "less than 3 months in a brace" is standard -- but everyone I've spoken to who had similar injuries wore theirs for MUCH longer. If Aurora had admitted they weren't qualified to handle this injury, maybe I'd be working again. Maybe I'd have my life back. I'm sharing this to warn others -- because it seems that's all I can do.

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    Aurora Medical Center - Mount Pleasant
    Aurora Medical Center - Mount Pleasant
    Aurora Medical Center - Mount Pleasant

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    Wheaton Franciscan Medical Group - Hospital cafeteria food has made gigantic strides forward since I worked in the medical field. The made to order fare is good.

    Wheaton Franciscan Medical Group

    1.5(14 reviews)
    10.2 mi

    I've grown disenchanted with the aggressive and insulting insurance shakedown process at…read moreColumbia-St. Mary's. They have some excellent physicians and paraprofessional staff, but in order to get treatment, you have to penetrate a thick protective covering of non-medical, unsympathetic, call center drones who clearly prioritize ability to pay. I hope you never know the discomfort of diverticulitis, but under those conditions it's even more annoying to have to repeat all your insurance information no less than five times to make a distant appointment to see a physician. So lower back pain isn't quite at that level, but I didn't want to play a long game of phone tag and proving over and over again that I have good insurance so I was attracted to a Wheaton Franciscan orthopedic clinic website that seemed to allow appointment requests via e-mail. As it turns out, no one monitors those email requests, so you have to go through the phone process in a very similar manner to the other big giant hospital corporation. I was complaining about this situation to a nurse friend who was complaining about the negative reviews here, blaming the patients for using the urgent care facilities instead of making appointments with the appropriate primary care or specialist physicians and I realized none of the workers from bottom to top have any idea of how hard it is to do that when you're really uncomfortable. There's some serious cultural lag here, I can make appointments using Internet technology with my dentist, I can make my own appointments and choose my seat assignments online for travel by airplane, it's just ridiculous that the medical profession insists on sticking with 1970s communication technology for scheduling. They sent my paperwork by snail mail, for me to hand write, so when I got there they manually entered it into the system! It's like some Soviet bureaucrat designed their intake system. Okay, so the point of my rant here is to put things in perspective. Wheaton Franciscan is not any worse than the other two big box hospital corporations in terms of prioritizing patient ability to pay, being inconvenient to gain entry, and as having numerous costly and indefensible predatory charges. The whole industry makes air travel charges seem absolutely benign and kindly. Health care doesn't follow the usual laws of supply and demand, the highest prices are found where the greatest concentration of physicians and hospital facilities are found. Wheaton Franciscan doesn't overcharge any more than the other two, and once you get in here, the physicians, nurses, and techs are highly competent. Parking is easy, convenient and free. This location has a nice cafeteria, this is one area where some visible progress has been made since the 1970s.

    The doctors are okay but the staff seriously needs to learn a few things about customer/guest…read moreservice. They treat you like crap when you call and/or walk in for your appointment, and then you wonder if you're a patient or cattle.

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    Wheaton Franciscan Medical Group - I think the main lobby looks like a hotel. A very very expensive hotel.

    I think the main lobby looks like a hotel. A very very expensive hotel.

    Wheaton Franciscan Medical Group - Yup there it is, so I am definitely not spineless as my ex wife said.

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    Yup there it is, so I am definitely not spineless as my ex wife said.

    Aurora Walk In - hospitals - Updated May 2026

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