Doctor Patel is amazing but the front desk staff is terrible. I just had a post-op for my…read moretonsillectomy which should have taken me thirty minutes total. I'm assuming the lady working the front desk forgot to check me in so I had to wait forty minutes until I told her to make her sure I was checked in. If you want a good doctor, see Doctor Patel but be ready for a bad office experience.

If I could leave no stars I would ... this office has been challenging since I started coming here…read more.. constant sinus infections and they say nothing is wrong ... Today 8/26/2025 they are forcing me to pay a missed fee from 2022 ..mind you I was here for a visit in 2023 no mention ... my assumption is that they renovated the office which looks nice ... so they now need to collect missed visits which I totally debate as I follow rules and never miss appointments ....beware my friends ..... ps my appointment was at 10:15a 10:25a still in waiting room I arrived at 10am as directed I have a job that I am... taking my time from which is valuable to me ... so today I paid the 50 dollars that you said owed ... you obviously need it more then I do !!!

After an urgent care visit for ruptured eardrums and sudden hearing loss, I was referred by a…read moreconcierge doctor to this Shrewsbury location. I arrived around 9:10 AM without an appointment, hoping to be seen on an emergency basis, but was turned away and given the number for their Old Bridge office instead. When I called from my car, I was told there were no available appointments--yet somehow the Shrewsbury office had a 10 AM opening. I took that appointment, but the staff member who initially turned me away wouldn't even acknowledge me. To be fair, the doctor and the hearing test technician were both kind, patient, and professional--I truly appreciated their care during a stressful situation. Unfortunately, the front desk experience completely overshadowed that. I was instructed to schedule a one-week follow-up before leaving, which I did. When I returned for that appointment, I was told I wasn't in the system. The staff member I dealt with was visibly irritated--huffing, puffing, and rolling her eyes--then told me to wait while she looked into it. After waiting about 10 minutes with no update, I stepped outside briefly to regroup. When I came back in, she continued to ignore me entirely. I was eventually called up by another staff member to complete paperwork that I just previously filled out one week ago The level of rudeness and lack of accountability from the front desk staff is honestly mind-boggling. I understand that healthcare settings can be busy and stressful, but basic kindness and respect should never be optional--especially when patients are already dealing with pain and anxiety. If that level of service is too much to ask, this may not be the right role for them.

Because they drop you if your insurance isn't into there acceptability. I am on Medicare and they…read morehave dropped me go somewhere else.

Wonderful staff and doctors! I highly recommend this…read morepractice! You will always feel heard and well taken care of

I normally see Alexis the Nurse Practitioner here, and I can't say enough nice things about her!…read moreShe is thorough, takes her time listening to you, and is always very pleasant ! I'm so glad I found such a great provider !

Excellent care and very knowledgeable staff.Ver good to work with and good for may years.read more

Very disappointing. Although Leary, I Scheduled an appt with the physician assistant at Kroll…read moremedical, vice the doctor, for help and alternate ideas for chronic Back pain I have been suffering for 10 years. although the bloodwork script was very thorough, follow on appointments were canceled by the PA and now more than one month later, have not even received a phone call with blood test results. Very surprised that a healthcare office would operate. Kudos to the front office for having to make all the phone calls and rescheduling and cancellations for the PA.

I broke my glasses ,fortunately they were covered by my warranty…read more The staff was very helpful and had the replacement frames in a few days. Thank you Atlantic Eye.

I bought a sunglass clip. I just literally had to pick it up, but I had to make an appointment for…read morethat. Are you kidding me? That's what I asked the lady at the desk are you kidding me and she said that's just the way we do it well because there's only one person there working at any given time if your optical department is busy, hire an extra person!!

Dr. Iorio is an amazing surgeon. His staff are the best too. I have had two procedures done by…read moreDr. Iorio and I am very happy with my results. He is an excellent surgeon who is very caring about his patients. I had one procedure done at Riverview and the other at The Surgical Institute both went exactly as planned. I would highly recommend him for any surgery you are considering.

I love coming here! Dr Iorio, Joni, Terri and the staff are so friendly, caring, and informative…read more They do their best for you and you feel like family. I love that each one of them explains procedures and treatments to me. They share their expertise and have tremendous patience. Please pay attention to the website for specials, coupons and lectures about procedures. THIS is skin care at its finest! They have taught me so much. Don't think that it's all about face lifts & looking younger, either! They do hair restoration, facial massages, laser treatments, facial peels...I look and feel much younger than my age and it doesn't cost an arm and a l ed g. I will remain a loyal customer.

I had my first appointment today, with Corinne. She's kind, professional, and knowledgeable. I felt…read morevery comfortable and safe with her, and never felt rushed. After a very thorough assessment she recommended a treatment plan, and for the first time I feel optimistic about issues I've been dealing with for years. Julia at the front desk is equally warm and welcoming, and the office itself is very comfortable with thoughtful design details. I highly recommend Pelvic Rehabilitation and Wellness Center

I've been using this group for years - and they have keep me as healthy as I've ever been. The…read moreextensive range of specialties is perfect, and they all have access to my medical history. The office staff always seems to handle everyone quickly and professionally. I would recommend this group whole heartedly.

I have been coming to this office for a long time. The past week. I have experienced lack of…read morepatient care. I called earlier this week and was told the doctor was to busy they couldn't ask a question or send a message. Later this week I had a yearly physical appt. I thought my appointment was 10am I was on time. They said no you were 930 and took the 1030 appt. I never received a confirmation call. I am on the verge of switching doctors which is sad because I like the practice.