Very impressed with the knowledgable caring staff. Dr. Marincovich was stellar (professional but personable, he definitely knows his stuff), the whole office visit was excellent and looking forward to my next appointment read more

I understood when i came in the cost would be $200. It came to almost $500. He tried selling me another test that cost even more. When the doctor tried hard selling me on a hearing aid and i said not at this time he became very upset and mad. Very immature for a doctor. This was purely a bait & switch. read more

Audiology Associates - Audiologist Near Me - Santa Rosa, California

Good overall experience over the past couple of years. Hearing aids were re-programmed and my hearing is much better now. There apparently was a problem with their computer which necessitated a change of rooms and equipment, causing a delay. But, the desired result with the aids was achieved and the technician who attended me was polite and competent. read more

First, at the first visit, get tested and told they will submit claim for approval for hearing aids and should take less than two weeks and they will call me back. Six weeks later I call for status...and they told me they were waiting on the insurance. Insurance company doesn't have a claim. They had never submitted. Ok. Mistake. So claim submitted and approved and HA ordered. Appt for fitting, go in, one of the aids didn't work when I put it in. They had not checked to see if they worked. Waited a week, go back in and they ask me cheerfully "how are the hearing AIDS?" " I only have one!". They didn't remember that I was back for the second. Jeez. The straw was when I went in for the two-aids hearing check, they informed me that insurance did not cover the full amount and my $1080 quote for my portion turned into an additional $3200. Called the insurance company and they sent me their agreement quote that they were working from which showed a negotiated reduction but evidently AA did not honor that agreement and wanted more. And it became a he said she said thing with AA and my insurance company. So I asked for a refund and said adios. And by the way, I never saw an actual doctor of Audiology. Never saw the doctor I was referred to. Never saw a doctor in the business! This process started in March. Five months. I sent my PCP a note explaining all this and recommending he send people to Costco. Better service and total cost of $1700. Even though they don't accept insurance, its the same service provided, at a fraction of the overall cost and no runaround. I'm surprised AA is still in business. read more

No one called me or any family member regarding this matter. This is not true. This must be a "canned response", which I often see on Yelp.

Getting hearing loss at 29 is not something I was prepared for, but Audiology Associates made me feel welcome, comfortable, and well informed. Not only did they listen to me, but they made sure to explain all of the steps we needed to take and were incredibly kind throughout it all. They made getting my first hearing aid easy, and even provided support afterwards. I really appreciate everything they have done for me, especially in such a scary time in my life. read more

Delighted with my new hearing aids from Audiology Associates! Their process of evaluating and fitting is very thorough and very open to answering all questions. I was anxious about adapting to the devices at first. It was a shock to suddenly be able to notice sounds that had been gone due to my hearing loss. Dr. Marincovich's team was readily available to adjust and to reassure me about how the body readapts to sound. I'm also glad to know that they will continue to be available in their lovely, calm and friendly office. Thank you, Audiology Associates! read more

I've been wearing hearing aids for eight years and have had many audiologists. Peter Marincovich Audiology Associates in Santa Rosa is the best I ever had. Thorough, Smart, all SUPERB STAFF, particularly the woman who programmed my hearing aids were superb. Their office was a bit of a drive from my home in Marin, and I'd do it again in a heartbeat. I'm a former professional guitarist and there is no way I can tell what it means to now hear high notes and birds chirping.  Peter PERSONALLY went out of his way to help me.  I can not thank Peter and his excellent staff enough. This is a professional first rate company. read more

I'm 77 years old and have noticed hearing loss for a few years. My wife finally convinced me to do something about it. I went to audiology Associates to have my hearing checked. Jasmine gave me the test and showed me the results. It was obvious that I had a problem. I was fitted with hearing aids and shown how to use them. What a great difference they made. I now can hear what is be said around me and I don't have to keep asking my wife to turn the TV sound up. Very happy. Thank you Jasmine. read more

Today was my follow up appointment at Audiology Associates with Dr. Marincovich and his assistant Jasmine. My new hearing aids are a great value, especially with all the features available to me. Jasmine has taught me how to maximize their use. I highly recommend Dr. M and his staff. read more

I decided it was time to be a responsible musician by getting custom earplugs and having my hearing checked and tinnitus evaluated. Dr. Marincovich and the team were very professional and thorough in their assessment. As a result, I was provided with a clear understanding of my current hearing ability and course of action should my tinnitus worsen. On top of that, I have an excellent pair of musician earplugs custom fitted for my ear, which has helped considerably. Volume is reduced by 15dB when I wear them, and I can still hear a wide range of frequencies. Hearing is vital to me, and I am glad the folks at Audiology Associates were able to help me protect it for the future. read more

I have had the pleasure of getting my hearing tested, purchasing hearing aids, having them cleaned and being educated about modifying my home and social life to maximized my ability to hear better for 30 years! This practice has been considered #1 by every medical person that I have known in this area for all these years! My last visit was with Lisa, Support Specialist, and James, Financial Counselor and these two perform their tasks flawlessly and with warmth and caring! read more

Attention future potential customers of audiology associates. I caution you to take your business elsewhere as their customer service is one of the worst I've ever encountered. It starts with their manager, Nicole who is so cold and callous and flat out told me that she would not help to resolve an issue with a warranty, even though she knows my mom has been fighting stage four cancer for the last 12 months and has been too weak to go in until now which is 1 day past expiration of warranty. Nicole told me that it's our problem and we're the ones that have to deal with it with the manufacturer she is not willing to help us at all. I could not believe the words came out of her mouth to display such lack of customer service. In today's business merchants have to be somewhat understanding and at least give an effort. There are people like my mom out there who have spent thousands of dollars on hearing devices that do not work properly. I had communicated with her previously and explained the situation that my mom had stage four cancer, and was too weak to come in, and she was well aware. I wish I had a chance to talk to ownership about this situation, because I would not want a manager running my business day-to-day with that type of skill set and lack of compassion for another human being. read more

Dr. Marincovich and his staff were extremely thorough and patient. More than one method was tried on me to find a good fit. Jessica and Rose Matson from the Mendocino Office were very pleasant and wanted to see me get exactly what I wanted and needed. Rose got me in as soon as she could to have a Balance test in the Santa Rosa Office when it was suggested that more was needed to address my circumstance. In Santa Rosa, Colette Vossler-Welch, Au.D (Clinical Audiologist) gave me a very extensive Balance Test. She was very friendly and competent. She explained everything that was happening and understandably. I spent two hours with her. Again, very thorough! She sent a very detailed, intelligent report. I wouldn't hesitate to recommend any of the above. They were all very personable and knowledgable. I am grateful for all their expertise. Sincerely, Janice Culliford read more

What started out on a positive note has deteriorated to the point that I will now be forced to look at other hearing options. My family doctor recommended Audiology Associates after noticing some hearing loss and suggested I have a professional opinion. Could not have been more pleased at the initial hearing test and proposed hearing aid solutions. The hearing specialist was outstanding and answered all my questions. I settled on a $6500 hearing aid with a $400 warranty plan. Then it quickly went downhill from there. When my hearing aid charger died I was told it was not covered under warranty and a new one would cost about $160. A bit of googling and I found the exact model for $14 plus shipping. I bought two! Later had a problem with the volume adjust and the office wanted to charge me for the visit and repair. Struggled to point out it was covered under warranty. Response? "never mind". Went back a few times to have the hearing program fine tuned without success. Just have lost confidence that Audiology values me as a customer and not an ATM. My search will continue. read more

Audiology Associates offers a custom experience because each patient has different hearing needs. They also schedule virtual visits to consult with a provider from the comfort of your own home. Very convenient. read more

Dr. Marincovich shows compassion. He has a special and personal approach to hearing loss and recommends preventative measures that will help to maintain hearing - which is one of our most important senses. Hearing helps me stay connected and social. read more

Had a great continuing experience with this group. Mona Atashigolestan swift and reassuring. Hearing so personal....she made me feel good about my condition and how to deal with it. Loved her explanation and her manner. read more

Friendly and knowledgeable staff. These folks will determine your specific needs and fashion a customized solution, with follow up care to insure your continuing optimum hearing health. read more

This was a great experience with very professional service. Dr. Marincovich is a "scholar of the ear" . Jasmine has incredible expertise in introducing you to the hearing aids and their functions. I highly recommend this team! read more

The office tries to help service you as patients but their proprietary products create problems when having to service your hearing aids anywhere else. Proprietary hearing aids are locked so they cannot be adjusted without going back to your original provider. If you chose another hearing aid provider it will cost you $300 per hearing aid to unlock them so that they can be adjusted.You also should have a selection of different hearing aid companies whose products you can actually test. Not so here. They use products from one company. This limits your options when discovering the best hearing aids for your own personal situation. None of this is disclosed when using their services. read more

I was referred to this office by my ENT who checked my ears and stated there is nothing physically wrong with them and referred me to Audiology Associates for help with Tinnitus. Years ago I had my ears checked by another audiologist that left me with no hope and told me I had nerve damage, he fitted me with old analog hearing aids that only amplified the sounds I coud already hear...they actually made my ears ring louder, so I lost all hope that I would ever be able to hear normal again. So...today I went and saw Peter and he took a huge amount of time with me, he explained what is happening with my hearing and Tinnitus and explained how to help. I will report back when I get my hearing aids, but either way I got one hell of an education today that I have searched for endlessly on the internet and all I ever found there was misinformation and snake oil solutions. If you are experiencing hearing loss or Tinnitus, do yourself a favor and at least go educate yourself, I was amazed at how much Peter knows. read more

My hearing instrument malfunctioned, leaving me legally deaf. I work in a fast paced people business. I called Audiology Associates and they scheduled me right away. I came to their office, no waiting and the technician tried to see if she could restore the performance. She was unable to and gave me the bad news: she had to send it to the manufacturer for a warranty repair. The estimated turn around time was 2 weeks! That simply would not work for me. I asked if there was rush service available. She said their was, but with a $40 charge to cover overnight shipping both ways. It cut the est. time in half, so I went for it. This was Tuesday afternoon. Thursday afternoon I received a call to come get my instrument! I was both incredulous and elated at the two and a half day turnaround! My being able to perform my job without taking time off because I could not hear was huge! Oh, and everyone was courteous and very friendly. read more

Very professional and knowledgable . Staff is great!! Thank you Judy!! Great follow-up . Office staff very good. Overall, a very positive experience. Would recommend for anyone in need of proper and trustworthy testing and hearing aid devices. read more

I'm in my 60's and over the last few years, I had begun to notice that I was having difficulty hearing people during group discussions or in semi-loud environments (i.e., every restaurant in the US), so I decided to take some action. After reading many positive reviews, I reached out to Audiology Associates. From the initial screening interview, I knew I'd made a good choice. They listened well, asked good questions designed to elicit the information that would allow them to guide me to the best hearing device to address my problems, and never pressured me or pushed to "upsell" me in any way. There was very little waiting time for the devices to be ready and their process for fitting and tuning the devices was informative, thorough and collaborative. I also appreciated their multi-step approach to getting the user acclimated to wearing the hearing devices, which allowed my brain to adapt to the new devices in stages, making the whole process pretty easy and comfortable for me. Overall, I have absolutely no hesitation in giving Audiology Associates my highest recommendation. read more

Yelp really should allow 0 stars. I had an appointment scheduled with Audiology Associates for an acute problem (referred by a doctor) and received a voicemail from them late in the afternoon the day before my appointment to say they had to reschedule me and they would call me. Not only did they never call me, I called them multiple times to reschedule and was repeatedly told they would call me back in a few minutes which they never did. Very poor customer care. read more

I have been going to Audiology Associates for a few years. The staff is courteous, friendly and helpful. The audiologists are professional and seem to excel in their field of expertise. I highly recommend them. read more

I had an excellent experience from taking my hearing test to my final appointment of receiving my hearing aids. I was given detailed information as to what my results were and my solution. My hearing aids were adjusted and instantly I heard sounds i had not heard in many years. I went back for my follow up a few weeks after the purchase. Their thorough evaluation gave me great confidence in my results and their explanations on the operation were simple and straightforward. I highly recommend Audiology Associates if f you need testing as well as purchase of the final product. read more

Dr Marincovich is a true professional. He spends the time to listen to my concerns and makes recommendations based on my test results. I have great confidence in Dr. Marincovich. read more

Audiology Associates have taken care of me and my hearing for a lot of years. They understand hearing loss so well, and are always available to help. One of my hearing aids stopped working last weekend. I called Monday am and I was seen that afternoon. My hearing aid was fixed in less than 15 minutes, such a relief to be able to hear again! read more

I have contacted this office several times with questions and have only gotten a response once. I decided to go there for something once and was happy with the audiologist, but the receptionists leave much to be desired. They made me feel like I was interrupting their gossip time when I showed up for the appointment. After the first visit, I needed to ask a question via email and again, never received a response. I decided to call them and the receptionist who answered the phone answered my question with, "I think we have those" and reluctantly went to check. She came back with a tidbit of information and when I asked another question about the price she said "I think they are like $9 or something..." not offering to find out for sure how much they cost. Until this office gets some friendly and competent staff, I will be taking my business elsewhere. read more

I am in my 50s and found out, I was in need of hearing aids. The staff is very helpful. I worked with Judy and she was amazing walking with me thur this new experience! She is very patience with me and explained everything to me. I am so glad I went here. They are ist class place!!! read more

I have been a patient here for three years. Dr. Marincovich is a caring and knowledgeable audiologist. As a nearly deaf person, I am very reliant on hearing aides. I have been very pleased with the care I have received here. The entire staff here is kind and helpful. I particularly want to recognize a Hearing Loss Specialist named Lisa Dehner. She has spent hours adjusting my hearing aids (free of charge since I purchased my hearing aids here). Lisa also has gone above and beyond on numerous occasions to provide me with the best possible devices at the lowest cost possible. Lisa and Dr. Marincovich are providers with integrity. I highly recommend this business. read more

Audiology Associates is great! I have been going there for many years. They have always been kind and efficient. The waiting room is clean and comfortable. I always arrive a bit early but I have not had to wait past my appointment time for more than a few minutes. The technicians are patient and knowledgeable. Dr. Marincovich runs an outstanding office. Tina, Collette, Lisa and all the others get high marks from me. My association with these nice people is strictly professional. No personal biases, just great service. Being able to hear is vitally important in this world. Not being able to hear greatly diminishes the enjoyment and participation in life. You can go to Audiology Associated with confidence. read more

I've had aides and been and AA patient for over 20 years. A recent severe hearing loss in one ear created much anxiety as to whether aides could continue to assist me. Peter, Daniel and Collette are part of the caring and amazing AA team that evaluated my cases and assisted me with new hearing aides. The new technology on my Oticon aides is amazing and making for life changing improvements in my hearing and every day life. I continue to be astounded with the "new" sounds I hear every day. read more

Have been seeing Dr. Marincovich for a few years and am very happy with the team. When I call, they answer the phone! Doesn't always happen these days. They are a very professional and caring staff and highly recommend them. read more

I returned to the Mendocino office of Audiology Associates after an absence of a few years. I knew my hearing had changed and was sure Dr. Marincovich had a large selection of hearing aid options, including some who's programs I could manually control myself, depending upon my hearing situation. I was welcomed back to the office and consulted about what I hoped to achieve with my new hearing aides. Not only did I feel listened to, but when I expressed a wish I'd come in sooner so that I could receive my new hearing aids in time for a conference next week, Peter put a rush on my order, at no extra cost, and I received my new devices within the week! The followup phone call from Rose and the follow up appointment with Jessica were appreciated. They both seemed almost as thrilled with my satisfaction as I am! read more

The audiologists at AA-SR took time to test and provide clear explanations to me, as well as re-scheduling other testing to be done sooner, rather than later in January. Thank you, Dr Marincovich! read more

Great experience from the check in process to the testing process. Dr Marincovich talked me through the process and explained it all very clearly. He also professionally prepared a sealed report for me to hand to my ENT MD who ordered the hearing test. read more

This is my second set of hearing aids from Audiology Associates. They were very expensive! The staff has been great, but I feel that the hearing aids that I bought have not lived up to the hype I was given. I guess they've been fine, but I haven't been any place else for hearing aids. My advice to anyone looking for hearing aids is to do your homework and check out lots of places until you find one that works for you! read more