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    Audio-Vision

    1.0 (3 reviews)
    Closed 10:00 am - 6:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - Audio-Vision

    Auto electronics installation

    Auto electronics repair

    Home theater calibration

    1 More Service

    Home theater installation

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    ADT Security Services

    ADT Security Services

    (5 reviews)

    I had the best sales rep! Telfer H. was so helpful when we purchased our new system for our home…read more He made it easy, he was informative and was there to help us anytime had questions about our install! I highly recommend him.

    Fraudulent practices are encouraged via the ADT GAME! Firstly, the itemized list of equipment…read moreoutlined on our contract was INCORRECT! I have notes from my initial quote/sales call with Kenneth Leibold, FL outlining the final equipment / new service bundle will include the following devices with a 5 year contract and monthly payment of $77.00: * 3 Contact Sensors * 1 Motion Sensor * 2 Exterior Cams * 1 Google Nest Video Doorbell * 1 Quickset automated deadbolt lock in Nickel * Smoke / Carbon Monoxide Detectors * ADT 7" Touchscreen Thankfully, I wasn't able to sign that contract as my name was documented incorrectly. Upon installation (less than two days later), I explained to the technician, Chris Hutzell, the many discrepancies in the equipment selection along with the incorrect name listed on my account... In order to remedy this quickly and simply, Chris guaranteed ALL errors would be corrected within 48 hours and he would return with the proper equipment/provide assistance in making necessary account ownership/primary contact changes at that time. He was able to install video doorbell (defective), motion detector, three contact sensors on doors and touchscreen during installation on 1/20/2022. I've attempted to make direct contact with Mr. Hutzell via text to inquire about the status of this merry-go-round without any response or update. It's now Friday, January 28th and I'm still without the equipment I was promised not to mention paying for services/equipment I do not have (including the DEFECTIVE and INCORRECT video doorbell ((ADT device installed rather than Google Nest sold to me by Kenneth Leibold on Tuesday 01/18/22)). I've now spent hours on hold or being transferred between l different departments attempting to fix this, however I've been promised time and again that this WILL BE CORRECTED yet I've seen ZERO results. I was also informed on MONDAY by Account Support that my case was being escalated to the local ADT branch manager and someone would be in touch within 72 hours -- 9 MONTHS LATER AND I AM STILL WITHOUT HALF OF THE EQUIPMENT, CHRIS HUTZELL IS A LIAR. STEER CLEAR OF ADT IN OMAHA.

    Audio-Vision - electronics - Updated May 2026

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