My two year old pair of hearing aids died, and I needed to replace them, but wanted to consider…read moremore than one brand, so I went on Yelp and found The Hearing Institute conveniently located not too far from my home. Made an appointment with Michaela, who spent almost two hours with me, retesting my hearing and helping me with my selection. Then she let me try them at home, for a week to be sure I like them. They are amazing, and so is she! A true professional who takes pride in her work and products. I can't speak highly enough for her.

This is my first pair of hearing aids. I found the site through EarQ and impressed with the…read morereviews, I was happy I chose The Hearing Institute of Tampa Bay. Michaela is very patient and not at all forcing any products. She provides a wide open selection of convenient appointment times and allowing you to experience what a difference the hearing aids make, without any commitments. I look forward to working with her.

I am from Indiana and winter here with my wife. I have had problems with my hearing aids 2…read moredifferent times and Mary and Alina have helped me and fixed my problems. They are very knowledgeable, helpful and friendly. They go out of their way to make sure I was completely satisfied.

Worst experience ever. I brought my hearing aids in to get them programed …read more I already had a hearing test, and had the app on my phone. They said it would cost $1200.00. I was going to leave, but my wife pushed me to have it done. It took about 15 minutes and i paid them the $1200.00. I felt like a little kid that had been violated. 8 months later, I called to see if they would fine tune them, because I was having trouble understanding some words. They told me to come in, and the cost would be $395.00. I just could not believe it. I called Pasadena Hearing Care, they said the cost would be $350.00, with a new hearing test. They did a wonderful job, not only programed a new set, but also programed an old set so I would have a spare. also said come back any time for free adjustments.

Amazing audiologist. He was thorough and patient and very educated on the product…read more Will continue to go back.

Loved the service. Very professional and made you feel comfotable. Would recomend them to my…read morefriends

Two years later. They still help me everytime I come in. Great product! Great service!read more

Customer service and helping you to find the perfect hearing aid is their specialty. I have had…read morehearing aids for along time, and would not go to any other location

Excellent care and very thorough exam. I was completely satisfied with the visit. Staff was very…read moreprofessional. I have no complaints

My husband just left his appointment here and I truthfully and honestly say this business was and…read moreis top of the line. The doctor was so patient and he answered each and every question which made us feel so comfortable. From the time we walked in the service was impeccable starting with the receptionist. We were there with the doctor for about 3 hours but we did not mind because most places try to get you in and out but that wasn't the case here. We really appreciate the time that was spent with us and I will recommend them to everyone that needs this type of service.

I experienced Dr Terry and her office manager Laura as extremely arrogant, condescending,…read moredismissive, and rude. Other audiologists have since told me they routinely hear this complaint about Dr Terry from their patients. I found Dr Terry through Yelp and relied on 5 star reviews without reading them when making my appt and now realize they were all written during COVID shutdown (as old as 6 years ago) when maybe Dr Terry cared or unhappy patients had time to write reviews. Dr Terry needs to heed the advice of Maya Angelou - people care about the way you make them feel, not what you know. Dr Terry needs to remember patients are people with auditory problems not just $ signs who deserve basic kindness and courtesy. There's never an excuse to hang up on a patient unless there is an emergency. I called back to see if that was why Dr Terry abruptly hung up without warning (after bragging for 9 mins about her 42 years of experience) Dr Terry's rude office manager Laura blatantly clarified they both hung up because they both "don't care." Initially it felt awful to be treated so rudely by Dr Terry and Dr Terry's office manager Laura, especially as a new patient who desperately needed auditory structural diagnostic testing. Now I feel extremely grateful because their rudeness led me to Dr Alina. It was clear from my 7 min and 30 second call with Dr Alina at Hear Here, it was immediately apparent Dr Alina is a much more intelligent (academically, experientially, and emotionally), experienced, compassionate sophisticated audiologist than Dr Terry. Dr Alina was more helpful in a 7 mins and 30 second call than 9 mins with Dr Terry and a $250 visit to ENT Dr Pate (whose staff's agenda seemed to be selling me a $20k 30 min in office procedure before even performing structural diagnostic testing I came in for (because machine was broken) to know if it was even structurally needed (I felt like just a cash $ sign to both). Dr Alina's humble sophisticated understanding of how crucial structural diagnostic testing is was also apparent. I felt Dr Alina genuinely cares about making sure my structural diagnostic testing is done correctly and comprehensively. It's ironic Dr Terry tests hearing but didn't hear or listen to me and doesn't have a reputation of listening to her numerous other unhappy patients who have gone elsewhere. Conversely Dr Alina efficiently listened for 5 mins and 30 seconds without interruption so I could explain issue and articulate 2 quick questions both of which she answered concisely and kindly in 2 mins. Dr Terry 9 min brag about her credentials before she hung up was in response to me asking if she thinks she could help me with the auditory issue I was having which I didn't get a chance to articulate because she arrogantly interrupted me to brag for 9 mins about her 42 years of experience. MD Scott Greene who is rated #1 on Yelp (Dr Terry is #2) was also highly recommended by both kind courteous office manager Mary at Connect Hearing and Dr Alina who both said they get glowing reports back from patients for Dr Greene's services and bedside manner. Audiologist Dr Scott Greene can be reached at 727-791-1368. His website is www.ENTFlorida.com. He can provide you with Dr Alina's contact info or I'll try to edit this review and post it. Dr Alina's last name begins with L Linch something at Hear Here. Hope this was helpful.

Dr. Terry and Karen are two of the warmest people I know. They always greet you with a smile and…read morebig hello. I was having problems with my hearing aids on and off Dr. Terry worked on them and the problem returned she said that they had to go back to the factory and promptly fitted me with loaners till mine came back. She has bent over backwards to help both my wife and I, previously I had gotten hearing aids elsewhere and never got the attention I've gotten here, never an excuse just get at the problem and solve it. Thank you both. Norman Ross

I went back after purchasing .hearing aids, 4 years ago,…read moreduring that time they couldn't have been kinder. I then lost a pair, I called the Dr.asking what options I had, she just Blew me off, and said you'res would cost $5000, or you can try VR .I went to another audiologist last month, purchased another pair for $2400.00 I have a three-year full protection plan and and can go back for check ups on the Hearing Aids for the 3 Years . I am very satisfied my new ones. By

Dr Harrington and her assistant are two of the nicest people I have ever met. I had just gotten new…read morehearing aids and had to move away,and I wasn't having luck finding anyone in this area familiar with my brand who had the software. Dr Harrington worked with me and made a lot of adjustments and got them working just as they should be. Tina, her assistant has been checking them and making adjustments for me,and could not be any nicer or more helpful. Each time I have gone in, I thought "I must give them a wonderful write up on Yelp" And here it is!

Stunningly great experience for my son with Dr. Lora Brown. Her diagnosis techniques were…read moreenlightening and Extremely impressive! Physical movements and stretches showed us more about the injury than any previous diagnosis-bravo and a sincere thank you to Dr. Brown and the staff. Seeing my son in pain and having the issue possibly pinpointed is so incredibly exciting. Highest recommendation and no matter what we are now better educated as to what issues may be most causal. Here's a link to some of Dr Brown's info: https://www.truwell.health/provider/lora-l-brown-md