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Aubrey Hess, Realtor

5.0 (1 review)
Closed 9:00 am - 7:00 pm

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10 years ago

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Jennifer Chinn - Real Estate Professional with 6+ years of experience!  Buy and Sell with Jen Chinn!

Jennifer Chinn

(2 reviews)

West Omaha

Absolutely the most professional and best Realtor I've ever worked with. She went above and beyond…read morein a short period of time to help me find and close on my home before our deadline. She was always very professional and courteous with every property we viewed, remembering that this was still somebody's home. I could name several Realtor's in the Omaha area to stay away from, but she's the only one i would refer without hesitation.

Jen is hands-down the best real estate agent you will ever work with. We were referred to her from…read morea pamphlet from my work and since we met her it was great! She initially helped us sell my fiance's house and we got more than we were asking for, I'm sure at least in part, thanks to her. She set us up with a Stager that really helped ( and also recommended bar keepers friend which I swear by now). Then after a month or two she helped us find our new house. She clearly asked us what we wanted and scheduled us to go see houses that we were interested in right away. She never took more than a couple of minutes to answer texts on her phone and always had a smile on her face. For me, it was very overwhelming to buy a house for the first time, and Jen was super cool with it. She explained everything and gave us great advice. She also does all the signing electronically which is extremely convenient! She is always on time and overall is a joy to work with. I don't recommend many things, but I'd recommend Jen any day!

Benjamin Smail -  Better Homes & Gardens Real Estate - Staying in touch with past clients is so important!

Benjamin Smail - Better Homes & Gardens Real Estate

(8 reviews)

West Omaha

Before I selected him as my agent Ben spent 15 minutes on the phone with me answering questions…read more Ironically, not only was he the first person I happened to call but of the 8-10 agents he was the only one who answered the phone (and one of only 2 people to call me back). That early interaction was representative of the communication and patience Ben showed throughout the process. We were fortunate enough to have our offer accepted on the only house we looked at. Despite how quickly we found the right place, Ben was right there to help us through the offer process, inspection, finding a plumber to check on an issue discovered during inspection, all the way through close. He was responsive when I had questions and I always felt like I mattered regardless of how many properties he showed us. I highly recommend Ben to anyone who needs a real estate agent.

Ben was fantastic. I've heard stories of other realtors not returning calls, barely doing work,…read morebeing unreliable on weekends, etc. The first time we met Ben, he sat down and explained the entire home-buying process to us, which was daunting, but he let us know he'd be there to help the entire way, and he was. And he recommended we meet with several other realtors to make sure we were working with someone who was a good fit for us! How many people recommend you meet with their competitors?? Any time, day or night, weekday or weekend, even over a holiday weekend, Ben was always available to show us houses he had found or we had found. When the time came to put in some offers, he walked us through step-by-step and helped us along. He even came to our closing paperwork fiesta and explained each document to us. And he told us, now that we're in the house, to feel free to keep asking questions (anything weird with the house, contractors, etc), even though he knew that was a big risk with how many constant questions we would text him during the buying process (which he always replied to very quickly and in a friendly and knowledgeable way)! We really appreciated Ben's help and if we ever need a realtor in the future, Ben will be the guy. Easily the most friendly, helpful, knowledgeable realtor we've ever dealt with, and we definitely couldn't have bought our first house without him! How often does a realtor become someone you consider a friend? Because that's what happened here. Thanks, Ben! Update: It's now been two years since we purchased the house, and Ben is still a part of our lives. If we need recommendations for contractors or anything, he's there. He sends us birthday cards and treats, keeps up with our home improvement projects, and sends us "fall homeowner reminder checklists" (remove your hose, flush your sprinklers, etc)! He even gave out whole pumpkin pies to his clients for Thanksgiving one time! We recommend him to everyone we know.

Aubrey Hess, Realtor - realestateagents - Updated May 2026

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