Will never deal with them again, first time I used them they arranged a visit time to come and look at 3 locks that needed replacing, I took time off work to be there and they never arrived and never even phoned me again to apologise or arrange another time. Stupidly I dropped a lock off to them at a later date, was told 3 days to do.... just shy of THREE WEEKS it was done, no phonecall to explain the delay. Just simply disorganised, or they just dont care. If you want good service then go elsewhere, if you are in need of something urgently then go elsewhere. If you want a good overall price, go elsewhere. read more