This practice has grown significantly over the years. I have been going to Dr. Wilder at this…read morelocation since approx. 2005. Dr. Wilder is my primary physician but I have seen many of the other doctors when I needed to get in the same day. My review will be based in two parts...the office environment (ease of appointments/policies/etc) and review of the physicians. The physicians are awesome at this location in particular Dr. Wilder, Dr. Landis and Dr. Martin. A little background about me before I went to Cabarrus Family Physicians. For years I went misdiagnosed by numerous doctors at different practices. I went to numerous doctors with symptoms of depression, fatigue, dry skin, hair loss, anxiety, weight gain, constantly sick, etc. I kept going from doctor to doctor and they kept giving me a anti-depressant and sent me on my way. None of the other doctors I went to see took much time to really ask me particular questions about my symptoms, lifestyle , job etc. so I kept getting misdiagnosed while I kept on getting sicker and sicker and sicker. Most doctors didn't even run blood tests to see what the real problem was. I became so sick that it was all I could do to go to work and function for a full 8 hours. I would literally have to come home and take a nap before I could prepare dinner. Long story short, the first visit with Dr. Wilder proved to be life changing. He took the time to ask me all sorts of questions about me. He wasn't in a hurry and didn't just pull out a script for an anti-depressant. Instead he did a bunch of blood to run all sorts of tests and promised me he would find out what was wrong with me. He had mentioned that he suspected my sickness was due to an underactive thyroid but said he wanted to check out everything before making a diagnosis. After a very lenghty consultation, which I have NEVER had a doctor take that much time to be that thorough, I knew I had found a great doctor. Turns out my blood work confirmed that I had hypothyroidism. So in other words I spent countless years suffering from misdiagnosis of a very common disorder which could have been easily treated if my previous doctors' would have just taken the time to listen or perform a simple blood test instead of pencil-whipping a prescription. You know the old saying a good doctor is hard to find...so true here. Dr. Wilder isn't just good he is AWESOME. He will write you a prescription if it is needed but he also has enough common sense to try other methods if they are effective. He is very well rounded and knowledgeable and I never feel rushed when talking to him. His nurse Karen is outstanding too! In addition to Dr. Wilder, I have on occasion seen Dr. Landis and Dr. Martin if I needed a same day appointment and both doctors were really good at helping me with what I needed. This practice has some really talented doctors and I highly recommend them. As far as the office environment, I have had both mixed experiences. I will say that getting a "same day" appointment is very easy and they are very accommodating. However, I will point out that there wait times when you call can sometimes be lengthy. (In all fairness though, I have found this to be true of almost every practice). Most of the office ladies are very friendly however I can tell you that I have had a few problems with the office manager. They have a policy that if you miss 3 appointments in 3 years without 24 hours notice, you can no longer go to their practice which I think this is a bit strict but perhaps somewhat fair. However, there are times in life when it is not possible to give 24 hours' notice (work reasons) and it really makes me angry to get a nasty letter from the office manager that comes off as a bit threatening. I think they could better word that crappy letter not to mention that I have gotten one of those letters as long as 6 months after the fact. (totally unacceptable and insulting to me) The billing is a little goofy too. I have had problems with them not communicating with me if they didn't receive a payment from insurance carriers and instead they just turn it over to a collection agency. If they would have just contacted me or sent me a letter, I could have had the problem resolved with my insurance or sent them a payment. It just seems so wrong that I don't get that courtesy but yet I get the courtesy of a nasty gram from the office manager if I cancel 4 hours prior to an appointment. However, with all this being said, Dr. Wilder really is that great of a doctor that it's worth the crap of putting up with the "not so wonderful" office side. In addition, I am sure some of this is a direct cause of the explosive growth at the practice. I would definitely recommend this practice to my family and friends and I would rate Dr. Wilder as one of the best physicians out there.

Terrible customer service and unfriendly front desk staff. I called to let them know I was running…read morelate for my appointment due to unforeseen circumstances and would be 15 mins late according to the gps. I was told it was ok to still come. I arrive at the office and wait 10 mins only to be told I wouldn't be seen and needed to reschedule. Why tell me over the phone I can still come and have me drive 30 mins there to not see me?? I ended up at this office after my primary physician left their other location. Now despite needing medication, I will find another doctor's office before I make another appointment there. I've been at their Prosperity location for years but I'm done with Cabarrus Family medicine for good!

I went to the Andrew Chiropractic & Acupuncture Clinic with incredible pain in my back and legs…read more Within 1 week, 99% of my pain was relieved. The doctor is pleasant, knowledgeable, and extremely patient. He was always willing to answer my questions and explain all procedures and treatments. The office is clean, warm, comfortable, and centrally located. The staff greets you with a mile, and they are all warm, friendly, and accommodating. I am so I would highly recommend this practice.

My mother always said if you can't say anything nice, then don't say anything. I should probably…read moreleave it at that. Could be me, but I didn't have a good experience starting with the front office and on to the nurse. Went for an adjustment and didn't even get that. Got charged for an exam, but no adjustment. I'll find another practice.