My mother is at the Enclave. The staff is knowledgeable, kind and caring. The rooms are kept clean…read moreand tidy and the food is delicious. My mom is very happy and thriving.

I have worked for Magnolia Heights for a 1 1/2 yrs and it has been a fantastic experience, the…read morestaff work well together and the management team is great! I love working with the residents and they make it a pleasure to come to work everyday. It is a very caring and pleasant community!

I have spent a few years looking for a place where my 85-year-old mother will feel comfortable…read more She's kind of picky about her environment and has moved in and out of a couple of places. She's finally found what she was looking for at Magnolia Heights in Franklin, MA. The layout of the building is great; residents don't have to walk too far to get to the central community areas. Most apartments have balconies. There's plenty of light all around; it doesn't feel stuffy at all. I've shared a few lunches at their dining area and I noticed a good sense of community. Maureen, the activities director, is a fun person to be around and her enthusiasm for her job is contagious. There are plenty of events and activities for the residents to participate in. I especially appreciate that Carolyn, the sales manager, actually listens to her residents and projects a warmth that seems so lacking in other professional retirement communities. She's always available to help new residents get used to their surroundings during the difficult transition of moving in. Some retirement communities feel like they're just a place to live. Magnolia Heights feels like a place where my mother can be at home.

I spent considerable time looking into places for my mother in several towns. We chose the Pond…read moreHome for a variety of reasons - and what a great decision it was! I have been so impressed. The facility is homey and clean, staff are always friendly and helpful, the service options are comprehensive, the nursing staff is excellent, and every effort is made to keep residents engaged, active, and happy. There is a fabulous patio that we use as much as possible. I can't say enough about the place and the team - highly recommended!!

From the owner: Pond Home provides long term care for the elderly. We offer two levels of care, Residential Care &…read moreSupportive Nursing Care. We provide this care with 24 hour nursing care in private rooms with private bathrooms.

1-Star Review My mom…read morehas been staying at Maple since June 5th. At first, everything seemed fine, but as her stay became long-term, her condition started to decline. She stopped eating, became sick, and the care she received did not improve despite multiple emails and requests. They are not changing her diaper on time even though she is incontinent. Staff also do not make a consistent effort to feed her, even though she needs assistance and periodic feeding when she isn't eating on her own. Another major issue is the laundry service. They lose clothes, mix them up, don't return them on time, and use harsh machines and detergents that completely ruin clothing. Items that were in great condition for years became discolored, rough, and worn out after just a short time at the facility. If you leave your loved one here, I strongly recommend doing the laundry yourself from day one. Overall, my experience has been very disappointing. I hope the facility takes these concerns seriously and improves the quality of care and basic services.

I am a local Wrentham resident and I've always heard the Maples was a great place. Well from a…read morerecent stay by my sister-in-law, the Maples was anything but great. Not even close. My sister-in-law was there for rehab - PT rarely happened, the food is awful, they are short staffed, and I question their medical practices as my sister-in-law was sent to the hospital in septic shock. It's unacceptable for these facilities to be anything but great.

All American Assisted Living at Wrentham may be a good facility for your loved ones in need of…read morecare, but it is the absolute worst when it comes to returning money owed to you when their services are no longer required. All enquiries are referred to "the corporate office" for resolution, and while you wait, nothing gets done. All the company offers you are promises that aren't kept, and assurances that things are "proceeding". This is not the way to treat customers.

I sat in the exam room for over 90 minutes before the NP came in with no apology for the wait. She…read morewent over the long intake form line by line, but didn't seem to retain any of the information because she asked questions that were just covered on the form. She wanted me to choose between two medicines. When I asked questions about the possible side effects, she had to get her phone to look them up. In the end she prescribed a drug that contained sulfa which I'm allergic to (I had made it clear during the conversation that I was allergic to sulfa drugs). Before I left she wanted me to have a urine test for a baseline. When I questioned what it was for, she responded to see if I was using drugs!! I told her that was a waste of the insurance company's money and my time. I don't drink, smoke or use drugs. She asked me to wait to see if I needed it -- she was gone for over 10 minutes! In the end, she determined I didn't need the urine test. She forgot to call in the prescription. It took five days before I finally got them to call in the prescription to the right pharmacy (they sent it TWICE to the wrong pharmacy even though I corrected it after the first error). Worst experience ever! I asked to speak to the one in charge of NPs and the head of the clinic but received no call from either one.

If I could give -10 stars I would. This place makes you fill out pages and pages before you can…read moreeven get appointment and it is all very irrelevant information; sex life, really Then when you go in there they tell you lies to see if they can either get you anxious or just leave. One of the NP; Julia, is extremely condescending and demeaning. I mean if you are going to a pain clinic you are in pain you do not grief from ignorant people who think they are superior. She even believes she knows more than primary care doctor. It is very upsetting that people have no choice bout to be treated like this and continue to go here. Find another place !!!!!

Catherine was an absolute joy to work with. She was always there whenever I needed her and made the…read morehouse buying process seamlessly. As a first time homebuyer she provided support and even though it was not easy at times she was a constant. Catherine always brought a positivity and answering all of my questions. She took time to follow up and made sure I had all of the resources needed to educate myself and make sure I understood each step. I would reccomend her in any circumstance!

Catherine is a fantastic real estate agent and completely understands how to navigate this market…read more She takes time to understand your needs and willingly explains everything you need to know. With her expertise and advice, we found the perfect place for me to call home. I would highly recommend Catherine whether you're buying or selling!

Mary was absolutely my rock during this challenging time searching for a new place for my mother…read more She helped weed out the places that didn't suit our needs and guided us to wonderful options. She was available any time of day- I remember she texted me back late one night and I said- aren't you off duty? She said "I am never off duty" and that proved to be true. I can't recommend enough using Assisted Living Locators. It is at no cost to the family- they get paid by the facilities.

My family is so grateful for Guided Living and all they have done for us. Truly the best home care…read moreagency in the area!!

This company gave me peace of mind while caring for my elderly mother-in-law. I was able to get…read moreout of the house and get errands done knowing that she would be well cared for by a trained and experienced cna. I had two aids that came weekly, and all of the other aids I met as well on "off" days were all amazing. The company was so easy to work with. They were able to get me started right away!