I must say, when I first called and spoke with Shari at Granny Nannies I had no idea what I was…read moredoing or what I needed. After answering all of my questions and concerns I went in to visit their office. Shari and Sandy both are super nice ladies! My stepfather has been in and out of the hospital and rehab facilities since last April 2015, he was being discharged for home and my mother, whom just suffered from a heart attack was the only there to care for him. He is wheelchair bound, with stage 4 ulcers on his back and feet and suffering from moderate Dementia. There was no way she could do it anymore. Getting him home took some time, the hospital would call and say he was being discharged so I would set up times for the caregivers, then the hospital would cancel the discharge. This happened on several occasions, I finally broke down with Shari on the phone because I was once again cancelling their services. Finally, he made it home, his first caregiver was Robin, mom fell in love with her. She and all the rest of the people have been so understanding and loving towards my parents, we couldn't ask for better people to look after them. Currently, their services are being used 24/7 with two shifts a day. The best thing is my mom feels comfortable around them, several have even offered or cooked their meals for them. As this is a difficult situation that will ultimately end with Hospice Care I cannot say enough wonderful things about how Granny Nannies has treated our family. I will definitely remember them if the need ever arises again and would recommend their services to anyone. Thank you from the bottom of my heart.

We have had a wonderful experience with Granny Nannies in Jacksonville, Florida. For the last…read moreseveral months, they have been providing home health care and personal assistance to my elderly step-mother with major health problems, and more recently to my elderly father as well. We have been extremely pleased both with their office staff and the in-home caregivers. Sandy and her office staff have been remarkably helpful, responsive, and patient in dealing with occasional last-minute schedule changes, and have also been a huge help in advocating for our needs with the long-term care insurance company when the insurance company tried to waffle about the level of care and the percentage of the costs they would pay. In the home, both Felicia and Chastity have been hardworking, trustworthy, and eternally patient in dealing with the demands of caring for very elderly, and often demanding patients. We recommend Granny Nannies without any reservations whatsoever.

They got that star because I couldn't leave a zero! No customer service at all! Never answer never…read morereturn calls! Had to contact previous supplier to get mom some oxygen because Rotech couldn't care less if their patients live or die! If avoidable, do not get your life preserving equipment from them. Call "Intergrated" amazing cs

Tried just updating insurance 3 times with them, put on hold forever on phone, can't sign up…read morewebsite, online chat they say they'll connect you to the right dept but end up throwing you out of chat, obvious lack of customer service entirely.

I can't even remember how we were first referred to Choice Matters.My brother was unable to…read morewalk,and a had a plethora of other medical issues including strokes.We had another company that was really awful,and no progress made.Results with Choice Matters were immediate and changed everything.No one thought he would live,let alone walk again.Natonya and Catherine-his nurses are amazing-truly committed to excellence and great teachers-they were always there for me too,answering my many questions and soothing my concerns.His physical therapist Rommell is an angel of a man-patient,kind,inspiring,and innovative.My brother went quickly from couldn't pull his blanket up to walking and almost normal activity.If you need a miracle like we did call Choice Matters.The name says it all,choose wisely,it matters a lot.

Choice Matters is the well-organized, hardworking agency that you want on your side when a family…read moremember needs home care. Tammie was truly amazing, patiently explaining all of the bureaucratic monstrosity that is the American health care system, from HMOs to Medicare. She was highly knowledgeable, resourceful, and extremely personable. I honestly don't know what I would have done without her; she walked me through all the steps I needed to get the home care set up and was compassionate about the many obstacles I faced due to my father's terrible HMO. She helped me with getting my dad into his primary care and assisted me with all the steps needed to get his home health referral. The rest of the staff at Choice Matters is also excellent; my dad loved his physical therapist, Allen, who helped him get back on his feet, literally. My dad is a misanthropic curmudgeon who doesn't like most people, but he looked forward to his visits with Allen and was able to walk again with his support. The name of the agency really reflects that "Choice Matters" when you choose a caregiver. I highly recommend!

I decided to go with this company for my CPAP usage. First appointment was great, they got me in…read moreright away and I was fitted for a mask. After a few months I get my first order of replacement supplies and I was sent the wrong water chamber. A few weeks after that I go back to get fitted for a new mask because the first wasn't working well. I got fitted and was told it would be shipped to me when my next shipment was due. I get the shipment and it's the wrong mask. I called to get them to send me the correct mask and they have no record of the new mask I was fitted for. Thankfully the tech that fitted me was nearby and told them which one it was. They tell me to come into the office to exchange the incorrect mask for the correct mask. I go in to do the exchange and AGAIN they have no record of which mask should be the correct one. What should've been a quick 2 minute exchange turned into me sitting in the waiting room for 30 minutes while they figured it out. Thankfully, every person I spoke with was very nice, however, the organization/attention to detail is lacking.

Insurance paid for a new CPAP machine for a family member, but they gave me a refurbished machine…read morewith a broken filter door and obvious "organic matter" visible where the tank goes. Sure, they "refurbished" it. But very poorly. Insurance limits you to one new machine every 8 years or so -- I was about to get ripped off by JC Home Medical!! Now I learned that "JC" means "Just Crap." Avoid if you can! (Lincare and Fletcher's are also bad, but in different ways)

The staff at Comfort Keepers Jacksonville FL provide professional, caring, and reliable service. I…read morewould recommend them to anyone who needs assistance in the home, even for just a few hours a week!

From the owner: Comfort Keepers of Jacksonville, FL's mission is to improve the lives of elderly as well as help…read moretheir families through localized services such as: housekeeping/homemaker, personal care, transportation, medication reminders, end of life care, respite care

These care giver companies all sound wonderful initially, only employing competent staff but this…read morehas been, after employing several, far from the truth. I will not be using this company again. The only caregiver of several that we had caring for my elderly wife that was fully capable among other things didn't show up and without notice/approval someone else did.

Wonderful place with amazing staff, friendly caring caregivers, and 24/7 phone lines. They are…read morealways available when you need them and can depend on them when life is challenging for seniors. They provide private duty care, non skilled home care for adults.

Terrible experience. Not who you want helping in your time of need. The night before day 1: they…read moreinform us they won't be coming because the amount of time we needed them wasn't worth it to them. A stern call changed that. Day 2: they sent an unvaccinated CNA to assist despite our specific request to only have vaccinated attendees in our home due to immunocompromised people in the home. Day 3: CNA shows up very late and does nothing all day. Made no effort to do even the basics such as changing diapers despite prompts. Day 4: early call that nobody was coming and backup wasn't answering their phone. Cancelled contract. Do not use.

From the owner: At American In-Home Care, we believe being independent should not mean being alone. We specialize…read morein in-home caregiving to allow seniors and those in need of aid to live and age in the comfort and familiarity of their own home. We always refer qualified, credentialed, screened, and insured care providers, and we guarantee to match you with a care provider that is right for your family. The Nurses (RNs), Certified Nursing Assistants (CNAs), Home Health Aids (HHAs), and Companions we refer can provide a variety of services, including: + Companion Care + Personal Care + Alzheimer's & Dementia Care + Post-Surgery Care + Respite Care + Skilled Nursing + Hospice Support + Assistance with Daily Activities We recognize that every caregiving situation is unique. When you schedule a complimentary in-home consultation with a local AIHC professional, they will visit your home and help you determine what services are needed, and which care provider and care options are right for you and your family. We service the Florida metro areas of Orlando, Jacksonville, Tampa, The Villages, and Daytona Beach. Contact us today to set up your free, in-home consultation!