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    Atlantic Craftsman LLC - North Carolina

    3.3 (27 reviews)
    Open Open 24 hours
    Updated 2 months ago

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    Response time

    12 hours

    Response rate

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    Services - Atlantic Craftsman LLC - North Carolina

    Window installation

    Skylight replacement

    Window replacement

    11 More Services

    Roof inspection

    New roof installation

    Roof repair

    Roof replacement

    Reroofing

    Siding installation

    Siding repair

    Siding replacement

    Skylight installation

    New window installation

    Window replacement services

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    Melissa L.

    The work they do is great, but the communication stinks. After my roof was repaired and my money was deposited I got the impression they no longer wanted my business. I called on a Monday, I was told "blank" would call me back. Thursday came and I called, finally spoke with "blank" and he said someone would call me Wednesday. No one did, so I called them, and they said they'd call me back. it's Thursday and no one has yet to speak to me. I finally said screw it, and I called Doormasters. Within 15 min doormasters called me back, told me they'd have someone out Saturday, and my doors would be ready for install in 4 weeks. The excuse I kept being given was how busy and swamped they were. No one can be that busy that they can't even return a phone call. I would recommend for the roof if you don't mind calling and doing the leg work. I had to continually call to get an appointment. I also had to work the readjustment on the insurance paperwork. Previous reviews show very pleased customers. I'm pleased with the product, but not the customer service.

    Matthew K.

    So good that I'm making my 3rd effort after Google fails to allow me to post...Great, fabulous, superb are words that come to mind for Joe and his team. This was the only company who identified hail damage on my roof on the quote inspection. This discover saved me over 60% of the replacement cost through an insurance claim. This could have easily been overlooked but instead is a clear example of the type of care you will receive if you Atlantic Craftsman. Bill expedited my insurance claim and made it a seamless hands off matter for me. All I had to do is collect the settlement check. They use only top products, skill technicians, and always keep the customer first. All my questions were answered quickly and the job it'self was done in 5 hours!!! Yes, 5 hours and they cleaned up like they were never there...I just couldn't be happier with Atlantic Craftsman. 5 Stars! Best in Hampton Roads!

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    1 year ago

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    Joe G.

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    1 year ago

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    Joe G.

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    11 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    3 years ago

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    8 years ago

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    Joe G.

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    7 years ago

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    6 years ago

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    Joe G.

    We appreciate your continued business !

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    5 years ago

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    Joe G.

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    3 years ago

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    8 years ago

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    8 years ago

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    5 years ago

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    Joe G.

    Thank you so much Jamie for the sweet review!

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    7 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    7 years ago

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    11 years ago

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    Joe G.

    Thank you for the wonderful review.

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    10 years ago

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    9 years ago

    Excellent Roofing Contractor, best in the area! Quick, thorough, reasonable and honest!

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    Joe G.

    Thank you so much Kevin for the five stars!

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    10 years ago

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    9 years ago

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    9 years ago

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    12 years ago

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    Joe G.

    Thank you for the five stars!

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    Review Highlights - Atlantic Craftsman LLC - North Carolina

    The crew that came to remove my aging roof and install the new roof was friendly and very efficient.

    Mentioned in 6 reviews

    Read more highlights

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    Mr. Rogers Windows

    (26 reviews)

    Mr. Rogers Windows:…read more We decided to replace our front entrance to our home and the Kitchen Window. I saw a commercial on. TV and decided to give them a try. Mr. Eric Fox was our Sales representative. He arrived on time, had an ID, introduced himself. His Sales presentation was excellent and was a credit to this company. He was courteous, complete, knowledgeable and gained our interest. He impressed us, stepped outside to give us time to decide. ( I don't like pushey Salesmen ). We invited him back in and proceeded to make the purchase. The crew led by Mikey, Ivan and Arrow arrived on time. They began to remove the front complete front door in closure and one did the same to the Kitchen Window. The men arrived on time, producing ID, introduction and worked diligently. In a reasonable amount of time for such a large job. When finished, carted all my debris away as well as cleaned the area. The new addition to our home made the Wife very happy . Thanks to all involved for a job well done.

    We had a great experience from start to finish. Our sales person was upfront and gave us a fair…read moreprice. They were open and upfront with how long it would take to order supplies and install. On installation day, the guys were friendly, helpful, and literally rolled out the red carpet! The job was complete in 2 days and they never left the house even during breaks. The windows are beautiful and a great high quality. Worth the extra money. We will definitely use again in the future when ready to replace new windows.

    Home Genius Exteriors

    Home Genius Exteriors

    (45 reviews)

    Only getting 2 stars because they did does look beautiful and the sales rep was great, but there…read morewere too many issues to give a good review. 1.) I was told there would be a project manager on site while the work was being done. Not only was the PM not on site at all except when the materials were dropped off, but I had to use Google translate to talk to the workers to ask questions because no one spoke English which made it difficult bringing up concerns. 2.) They busted one of my windows and cracked another. I brought it up and was told the windows would get replaced, but it's been over a month and they are still broken. 3.) Again it's been over a month and the leftover materials are still sitting in my yard. 4.) They also broke several planters and caused my power to go out which I normally wouldn't be upset about cause things happen and it was easy to cut back on but why not add this in with the rest of the complaints. If these things had been fixed, I wouldn't complain, but I've called several times over these 5 or so weeks and keep getting told it will be corrected within a few days, but it has not been. Considering the reviews they had, I expected much better.

    I would strongly recommend never using Home Genius Exteriors (HGE) for a roofing project--or any…read morework on your home. Our experience was beyond frustrating from start to finish. What was promised as a smooth, professional roofing project turned into a prolonged, disorganized, and deeply disappointing ordeal marked by poor communication, repeated delays, and a complete lack of accountability. This was not just an inconvenience--it was an unacceptable experience that has left us extremely dissatisfied. Communication from both the project manager and crew was virtually nonexistent. There were multiple days when no one showed up at all, and other days where productivity appeared minimal at best. We were originally told this would be a one- to two-day project. Instead, it took seven days to complete what should have been a basic roof replacement. That level of inefficiency and lack of coordination is inexcusable. Even more concerning was the condition in which our property was left. Nails were scattered throughout the yard, debris was left behind--including cigarette butts--and there was little to no regard for cleanup or the safety of my family and pets. This created a legitimate safety hazard. At one point, a member of my household stepped on a nail. Fortunately, it did not puncture the skin due to thick footwear, but the situation could have easily resulted in serious injury. That level of negligence is unacceptable. To make matters worse, the roof was not completed as expected, and despite repeated attempts to get answers or support, follow-up from the company has been severely lacking. We were told multiple times that someone from upper management would contact us--yet weeks later, we have heard nothing. Instead, we continue to receive generic emails suggesting they would like to do future work for us, which is both tone-deaf and frustrating given our experience. While some form of compensation was offered, it was nowhere near adequate considering the delays, safety hazards, and overall lack of professionalism we endured. Overall, this experience demonstrated a serious breakdown in communication, project management, and basic respect for a customer's home and safety. I cannot recommend this company under any circumstances.

    Mr Rogers Windows and Doors

    Mr Rogers Windows and Doors

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    After signing a contract with Mr. Rogers Windows, my husband and I found ourselves in an…read moreunimaginable situation. Before they even took official measurements, we discovered major electrical issues in our home that were so dangerous they nearly caused a house fire at 2 a.m. on a Sunday night -- June 30th. Because of this, we have no choice but to sell our home for the safety of our family. Our house has turned out to have multiple hidden dangers -- bad plumbing, a failing roof, poor doors and windows, and now electrical work that was not up to code. My husband is an active duty military member, and we trusted Mr. Rogers Windows because they claim to be a "military-friendly" company. But when we explained our urgent situation and asked to cancel or at least transfer our contract to our new home -- something that should be reasonable since they haven't done official measurements or ordered parts -- they outright refused. Instead, they told us we'd still be forced to pay the entire $28,000 balance before we can sell our home. We are doing the right thing by making sure the house is up to code for the next family, because no one deserves to feel unsafe in their own home. All we asked was for a little understanding and flexibility from this company that claims to "support" the military. We are heartbroken and feel completely abandoned by Mr. Rogers Windows. They have shown no compassion, no willingness to help, and absolutely no loyalty to the military families they say they support. I do not recommend this company to anyone -- especially military families who expect honesty and understanding during hard times. We just wanted someone to care enough to do the right thing, and they chose not to.

    I feel the company is preying on senior adults. With price given, because I did not want to…read morefinance, the price was raise approx $600.00. Salesman was real sure to let me know to give him a 10 on the Mr. Rogers Windows survey. I dud bit rated the company with a 3. The next day I received an email from the salesman questioning my evaluation. This was done in bad taste.

    Atlantic Craftsman LLC - North Carolina - roofing - Updated May 2026

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