Mark
I wanted to take a minute to thank you for your excellent work on my Conn 8D. My folks bought this horn for me in May, 1966. It wasn't new then, but it wasn't very old. It is now 58 years later and, even though I took good care of it, it was in need of major work, including new rotors. This horn is the most precious tangible inanimate thing in my life so, regardless your reputation in the industry, it was an agnst inducing thing to ship it away. I contracted with you through a local repair shop so technically, I was not even your customer. I add that to note that your communication with me was forthcoming and you kept me up on the progress as the work went on. You replaced the rotors, you converted the horn to a screw bell horn, you added new top bronze bearings, you cleaned and degreased it and you took some dents out (which I hadn't asked you to do). I have the horn back and I am thrilled with it. You reached out to me to make sure everything was okay and to let me know how to maintain it going forward. I could not be happier with you and your work on my horn and I wanted you to know that. I tried to post this on your FB page as a review but your page is set up so only you get post. If you would like, you can post this with my grateful permission.
With my best wishes to you for this Holiday Season and the coming New Year, I remain
Sincerely read more