Always look forward to getting treatment to keep my spine in alignment. It improves my overall good…read morehealth, reduces effects of stress, & I've received relief from head & sinus pressure. The Cedarburg staff is awesome - professional & personal.

The Drs. and staff at Highland are all courteous,caring and extremely kind. I have been going to…read morethese Drs. for 21 years and the care they take with each visit is to be admired. I've never waited more than 10 or 15 minutes to to seen, the waiting room is never packed with patients and my ability to get an appointment is outstanding. Thank you Highland .

Went there on Monday to see Dr Tampa. Even though the receptionist was rude and was severely…read morelacking in people skills, I thought the doctor was very competent and she arrived at a quick diagnosis of my injury. She told me that my shoulder/upper back area had some sort of an inflammation and prescribed what she termed as a "potent ant-inflammatory drug" saying that it could upset my stomach and that she would switch the medication if necessary. Also, asked to come back the following morning after fasting for a blood test to check my cholesterol. So far so good, I was a satisfied customer. The prescribed drug seemed to work really well, and I was relatively pain-free that evening until I started getting terrible stomach cramps followed by repeated visits to the bathroom that night. No big deal I though, the doctor warned me about this and I could ask her to switch to the alternative when I go in for the cholesterol test in the morning. Here is where I start getting a bad taste in my mouth. As you will see, I am going to experience surly customer service from the receptionist and clinical action that could potentially endanger my health. The following is my interaction with the receptionist: ME: I had a bad reaction from my prescription last night. Can I please talk to the doctor so that I can have it switched. RECEPTIONIST: Do you have an appointment with the doctor? (you can know she is annoyed by her tone and look) ME: No, But I am having this problem with my medication and I need to know what to do next. RECEPTIONIST: I don't know if she is in. (I thought it was really weird that she didn't know if the doc is in at 9:15 am! I thing, Is this place run so loosely?) ME: Can you please find out? RECEPTIONIST: What? (And that look again!) ME: Can you please find out if I can talk to her? I need to know if she wants to take that medicine again tonight. RECEPTIONIST: She is really booked tight, she can't talk to you! (She is still not telling how I can resolve my problem with the reaction to the medication. For a moment, I wasn't sure what the next step was.) ME: I can wait. (I go and sit in the waiting area) RECEPTIONIST: So you want to see the Dr T? What is the reason again? ME: Yes please! I am having a problem with my medication. RECEPTIONIST: (Walks inside and presumably talks to the doctor and comes out after a long time. ) Well, like I told you, the doctor is really booked tight. She will call you later today. (Phew! Finally a resolution) ME: Thanks. I am fine with that. Now, here is the medically dangerous stuff. I have a voice mail for one of the doctor's office staff telling me "The doctor has called in another prescription for you. If that upsets you stomach you should take some Pepcid for it." Here are the problems with this encounter: 1. Neither the doctor nor a qualified nurse spoke to me and understood my reaction to the original medication. 2. The only communication with me regarding the changed prescription is the very brief voice mail. 3. There is no mention on whether to continue with my original medication along with the new one. I assumed that it is being switched based on my recollection of a single snippet of conversation with the doctor. The tenous communication chain went as follows: ME :-: Disinterested Receptionist :-: Doctor? :-: {Pharmacist, Staff Member} :-: ME. This could be pretty dangerous since there was nothing explicitly asked of me or told to to me by anyone. 4. It was obvious that the office did not want me call back for any clarifications. I was left with the impression that the doctor already spent the 10 mins needed to diagnose the problem and I already paid my co-pay therefore any additional time spent was wasted, non-productive time from their perspective.

U have aches & pains? Then, you can NOT pass this place up…read more This place is located on 76th & Hampton. Upon entering you may be greeted with some kids because there is a day care in the same building. The office is located in the lower level. There are two rooms for acupuncture & they suite need for a calm experience. The acupuncturist, Mai Lee, does a holistic approach healing the mind, body, & soul, which I found very beneficial for myself and my family. The initial would be the counseling & getting to know you & how your mind works. In addition, she also includes a massage after the acupuncture making the experience more complete. My husband has been seeing her for almost two years now for his back. His doctor recommended a back surgery, but he wanted to try acupuncture before doing a very invasive surgery. To our surprise, he no longer takes any type of pain medication & his pain has decreases & is manageable. The surgery is no longer an issue to address. We have also referred friends & family to Mai Lee & they, too, have experienced satisfaction with no to minimal pain with whatever their aches & pains are. I highly recommend for anybody to seek out Eastern Medicine before doing any major invasive surgery. The place to go for acupuncture would be at Healing Acupuncture LLC...

I have a acl replacement since Oct 1st of 2014. My knee recently been tense and been hurting that…read moreI'm unable to take a first few step after sitting down for just a few minutes. Today, I finally set an appointment with Mai Tia Lee. I didn't realize that I've had been very stressed to the point of tearing up until she acupunctured the spot that relieved the stress. I can feel the weight getting out of my body. My knee isn't so tense and is able to walk after getting up fine. I'm glad I got it done! Most recommend for you to go to her! She only does it by appointments only. You won't regret it!

I have been going to Jori over many years. There were times I could barely walk in and after a…read moretreatment was able to walk out with no or very minimal heal pain. She has helped me when I injured my knee and other issues over the years. I find Jori very professional and competent. It is a welcoming place. I would highly recommend her.

I would have to personally disagree with the review left about Heartspace when it comes to being a…read morebusinesswoman. Jori has been amazing so far and I have seen results after one visit. I would however agree with the professionalism along with a very clean establishment. I have seen other acupuncturist's and am extremely impressed with Jori's approach, knowledge and results. I would highly recommend. -Mike H.-

This is such an amazing PT clinic and everyone here is truly absolutely wonderful and welcoming…read more All of the PTs are super knowledgeable and non judgmental. They're the absolute best and super supportive!! I feel significantly better in just a few weeks worth of appointments!!

I would like to provide more context for those searching for a pelvic floor PT that might relate to…read moremy post. I was a patient here for around 18 months and saw 2 different providers, both of which failed to demonstrate trauma informed practice. After thousands of dollars spent, I would like you to learn from my experience. Dr. Caroline recommended a book for further information. I was told each chapter started with a story, and before purchasing, I wanted to know if there was a trigger warning as I could not handle any content related to sexual violence or a traumatizing pap smear. Even after repeatedly discussing what trigger warnings are and why they are so valuable, Dr. Caroline did not investigate the book for such warnings. I mentioned this to Dr. Lauryn later, but she had stated that she would not advise on or investigate reference material trigger warnings for future patients. Her reasons are unknown to me but researching those would be invaluable to patients like me and contribute to trauma-informed practice. Before one session my partner and I were rear-ended on our way to the clinic. Dr. Caroline did not account for this going into or check in with me during the appointment, resulting in me experiencing a pain level that was much greater than what we had agreed to. My partner was there with me and on our way home stated: "Dr. Caroline was different today, should I have said something? She was really pressuring you." It is important to recognize the ways trauma history and current mental state can impair communication. This, along with the power imbalance within the appointment, can easily lead to harm if providers are not trauma informed. Dr. Caroline and I set up a communication plan afterwards, but she was inconsistent in following through on it. Furthermore, Dr. Caroline, encouraged disassociation between my mind and body to complete hands-on homework assignments. This setback my progress and I spent several sessions with Dr. Lauryn trying to overcome this ill-informed treatment plan. After I switched to Dr. Lauryn, a clear indicator that this too was not a good fit was when she did not respect my "no" during a conversation. That stuck with me because if she can't respect my "no" during a conversation, how can I expect her to respect my "no" during a hands-on situation. My goal for my final conversation with Dr. Lauryn was to get reassurance that no one else will have the same negative experiences I have had. I did not get this reassurance and, unfortunately, that is why I am posting this. Dr. Caroline and Dr, Lauryn, I mean no ill-intent. You just have a lot more trauma informed education needed to call yourselves trauma informed. One resource I highly recommend is the School of Consent.

Complete garbage! Changed appointment twice , finally my wife went for appointment today and was…read moretold it's not till May and nicely thrown out. Considering that she had to come with 3 children , inconvenience is a soft word to characterize their approach to customers. Never coming again and filing complaint with insurance company regarding this pathetic establishment.

Dr Pulito did an excellent job on my knee replacement. I am 100% satisfied with all the care I…read morereceived. I actually got kicked out of rehab more than a week early. I was doing too well, they couldn't justify me being there to the insurance company. I will be doing my other knee with Dr Pulito as well.

I have had a wonderful experience so far working with Missy to prepare my body for labor and then…read morebegin the recovery process afterwards! She has been so attentive to discomforts I am experiencing and giving me the tools to reduce them while also prepping my body for what's to come. After giving birth and the new demands placed on my body with caring for a little one Missy has truly helped keep me sane - mentally and physically. She not only uses a variety of modalities to keep my body moving how it should, but checks in with how I am mentally doing with the new role of being mom. I leave each week knowing I am in good hands and will get top notch care.

They've always done a great job in the time I've been to UWM. Their staff has always been friendly,…read morewarm, comforting, respectful, and listens to my concerns. I can be real with the staff there, and I don't feel like I'm walking in at some robotic health clinic. They all feel like genuine, kind, human beings. I've always had a good experience in the countless time I've gone there. I give this place 5 stars.

The doctors do not listen to your concerns, the appointment process is unorganized and counter…read moreintuitive. The receptionists and doctors are often blatantly rude to students. If you go to UWM, it is almost worth it if you have strep throat or something, but barely. Avoid at all costs. If you have insurance, go to the Aurora Urgent Care or Columbia St. Mary's. Their doctors will believe you, potentially make an attempt to get you better, and won't rush you out the door. Norris Health Center usually just makes me feel worse.