Went in for therapy for my hands. I have a high deductible, so am basically a cash patient…read more Sharlene E taught me some exercises and they helped. She didn't give me grief when I told her I couldn't afford many sessions. I will definitely be going back. Didn't have a problem with any of the staff or other patients there.

very nice and helpful! Friendly environment! Highly recommend Angela or Adam!! I definitely…read morerecommend!!

Doctor Cooke - rating 5 of 5. He is great, and great with child athletes…read more The DMC and office processes around him 1 of 5 at best. My latest was to arrive - 4-5 weeks after our last appointment with a "we have to redo forms, scan insurance card, drivers license, etc as it's a new year.". Nothing has changed? "Yeah - it's our policy." Really? Policy or complete inefficiency? Inefficiency for sure. I then had to sign 3 printed sheets - (is this 2023? Or 1993?). I received a 3 page receipt which I didn't even need a printed receipt for a $15 copay. Why waste the paper and tree? Why not at least ask me if I wanted or needed? Or even better email if I need it (doubtful). Doctor experience ?- great. Office experience? - terrible.

I hurt my knee pretty bad from acting like I was a marathon runner. I tried doing interval…read moretraining on the treadmill and worked out too hard .. thought I was untouchable and getting in shape for the summer. Being as smart as I am ;-), I knew not to go to my primary physician because they would just send me to the hospital for x-rays. I also knew that if I went to a sports medicine Doctor, they would have an x-ray machine onsite and the doctors specialize in injuries such mine. After some research, and calling around a few places, the DMC Sports Medicine office was accommodating for same day service. The receptionist who answered the phone was so so nice and said she could get me into the office to see Dr. Kakos in the afternoon. As many as you have experienced, the receptionists usually think they are doing us a favor by allowing us to be seen- not a this place. Everyone, including the nurse was very pleasant and helpful. Moving on to Dr. Kakos! He was amazing! He had a great attitude, listened, and very thorough. He explained the pros and cons and how he came to his diagnosis. I am so glad I found a good Doctor that specializes in injuries related to the gym/sports.. etc etc. Also, I was very happy that I didn't wait at all.. I was in and out with a x-ray within 1 hour. If I had gone to the ER, I would have been there for 5-6 hours.

Dave Thibodeau is a caring and talented Physical Therapist. I've recently needed physical therapy…read moreto get back to 100% and Dave and his staff has done a wonderful job. Dave had me working out the kinks doing several different exercises that hurt but helped get my flexibility back after 2 weeks of therapy. Dave had me applying heat and ice for the time he was treating me after I had done my exercises. Dave also did traction and tens unit to increase blood flow to the hurt area to increase blood circulation and help heal my injury faster. Everything Dave and his team did got me back to 100% and I couldn't have expected the injury to heal that fast. The facility is well kept and clean and they have a fantastic staff. 9 tables or stations for patients and no waiting. I would drive 60 miles out of my way to see Dave and his staff. They bring everything together to get you ready to live a quality life without pain.

My experience with THIBODEAU PHYSICAL THERAPY was the best…read more! I was so impressed with the care, the staff always keeping an eye on me, the type of exercises and activities tailored to my personal needs. The improvement I made during my time there was fantastic ! David , the owner and PT, really made me feel my needs were important, and gave me a clear understanding what I needed to do at home to continue improving and keep myself strong and fit. THANK YOU DAVID AND ALL THE STAFF !!! Be assured, if I every need you again, I'll be back !!! Diffently a FIVE STAR Plus !!!!

As an RN and prior recipient of physical therapy at other clinics, I would say that Optimal stands…read moreabove the rest in their approach to client issues, in targeting the care that is needed, and delivering results in a professional manner. Sarah and Michael are are excellent at their profession, sharing skills and knowledge, always accessible and responsive to their clients needs.

The second the medicaid payments stopped coming in they never spoke to me again. Not a phone call…read moreeven to tell me, nothing. Did not supply me with information and tools that they promised me they would, nothing. They fake care so much about their patients. Never even offered me the option to continue and pay for it myself. So dissapointed in being discarded and treated like shit after going there for about a year and thinking they actually cared. Would now not reccomend to anyone, ever.

I just wanted to give some love to the physical therapy clinic here. I have seen them previously…read moreand am back again due to chronic issues, and both times, they have been so amazing and friendly and validating (and also great around me being a fat, queer, nonbinary person). Particular shout out to the team of Mike Houze, Tom, and Sara, who have and continue to take great care of me both on land and in the pool with Tom. As someone who has had over a dozen surgeries, and had physical therapy for over two decades in four states, this has been by far my more affirming and supportive experience. Would highly recommend in a heartbeat!

A few months ago my mom had foot surgery to repair a break in her heel. About 3 weeks ago she was…read morefinally given the all-clear to start weight bearing and physical therapy. We had heard good things about Medsport so she decided to start going there. It was definitely the right call. They've been great to her! I stopped in yesterday during one of her appointments and observed the exercises they were doing with her and I was really impressed. You could tell they were really working on strengthening not just her foot but the whole leg which had been underutilized since she's been off that side since August. The physical therapists were warm and encouraging. They pushed her without being overly agressive. After some stretches and exercises they also took some time to manipulate and massage her foot to really work the muscles deeply. The facility is clean and spacious. When I was there there weren't a ton of patients so it wasn't crowded or overwhelming. The machines very from stuff you'll see at your local gym to some state of the art equipment. They also offer aquatherapy which allows the patient to do work without a lot of the pressure on the injuries that normal workouts might put on them. I've been really impressed with how fast my mom's gotten back on her feet. She's already walking without crutches around the house. A lot of it is her own determination to get back to normal by diligently working on her exercises at home but I also have to credit MedSport for their fantastic work as well. I have back problems and I'm already planning on asking my doctor for a referral to go do some PT there as well.

After just completing my second round of physical therapy this year, I can say again that these…read morepeople are the best!! What stands out for me most is how they treat their patients, but also how they treat each other! They're helpful, friendly, fun and really good at what they do!! What a valuable resource they have been for me! Twice!

The people here are so good! From Nakayla, who will help you get started; She is kind and caring…read moreand makes you feel "safe". To your Physical Therapist (my favs are Megan and Charles, sooo good) they listen to you and help you reach your goals as you heal! I am thankful I found them.

I've been going to Ivy Rehab for a few weeks. Katie is magnificent. She has really taught me…read moreexercises to relieve my pain and suggested ongoing massages and using a Tens 7000 unit. I cannot be happier with the results, the kindness of all the workers at the Fenton Facility.

I have referred many of my patients here for developmental milestone delay and rehab and have heard…read moreso many wonderful things from my parents about heir interaction with staff and success with their child's progress. I met the owners who came to my clinic and was very impressed with their business plans and their personalities. Wonderful people!

Seriously amazing for kids. After taking my adoptive and several foster kids to different places…read morethis is the best hands down. Do NOT use the one in Grand Blanc that does speech, PT and OT. Trust me. Anyway Ivy has amazing therapists and the OT has helped my son so much. The speech therapist has worked with different foster kids I have had over the years and is very patient and kind. The way all of the staff work with the kids is amazing. Very caring and the results are much better the other places. I think it is their knowledge and the way the owners support the staff completely. You can tell the employees love working there.

Very attentive staff and extremely knowledgeable. Would highly recommend anyone needing therapy…read morefor thier child, to try them out.