Danielle at Doctors of Physical Therapy-Naperville was highly recommended. Karen always greeted me…read morewarmly from the reception desk and all the staff were friendly and knowledgeable. The sessions targeted relieving my neck pain and I definitely saw improvement over the weeks. Between the exercises, dry needling, and tech - MaKayla's comedy relief, I left feeling better each time I went. Thanks Danielle & Staff, keep up the great work! ~ Jan

I read the reviews for this PT business & was shocked at the way Danielle treated me when, just…read morebefore initiating therapy, I inquired about the cost of therapy. Danielle refused to give me the price per hour or any other price information (like an estimate). She interrupted my questions & statements and seemed insulted by my inquiries. There was no price transparency from Danielle. Just before actual therapy, Danielle repeatedly and sternly stated I should call "billing" to learn the cost of therapy & if my insurance applied. This business' "billing" number is not identified on its business web site & I did not want to use her services before knowing the cost (just like any other reasonable person). Danielle's conduct was shocking because the Illinois Consumer Fraud and Deceptive Business Practices Act (815 ILCS 505/2), requires medical providers provide itemized statements for services upon request. It is advisable to get a cost statement and estimate from all healthcare providers BEFORE it is too late.

Momentum Physical Therapy has been great! The PT and his staff are friendly, attentive and…read morepersonable. Marshal (the dog) is on site and super friendly! I look forward to being greeted at the door by Marshal at every appointment! Everyone at this location is great and I have had a really good experience!

Momentum has very good physical therapists, but terrible admin, deceptive billing practices, and…read morepoor operations management. 1. When I first called to make an appointment, I specifically asked if I would incur any out-of-pocket expenses. I was told no and that I had met my deductible after my insurance was run. I was aware that I have coinsurance, but I have never received a coinsurance bill for chiropractors or other physical therapists. 2. When I attended, the physical therapists were double-booked. Generally there was one therapist per about 3-4 patients. I have been an athlete my entire life so physical therapy is not new to me. This is the first time I have been compelled to get my phone out and play games waiting for the PT to complete working with another patient. 3. I received an itemized bill that has different prices for THE SAME billing code. I called to clarify how I had an outstanding balance given that I was told I would not have to pay anything out of pocket. I also asked why THE SAME billing code has different prices. I was told a manager would call me back. They never did. Rather, I received another letter threatening to send me to collections. I called again today and I was told that whoever was supposed to call me back "did not see a reason to." Clearly they care about money more than their patients. The physical therapists are fine professionals, but whoever is running the admin, billing, and operations should be fired. There are physical therapy clinics on every corner in Illinois. Next time I will go elsewhere.

These therapists are top class and are so knowledgeable and kind. The interactions they have with…read moretheir colleagues and patients show how much they care.

PT Solutions has been with me through a very long and difficult journey to healing. I cannot…read moreexpress enough how grateful I am for the staff here who have done everything they possibly could to make sure I reach my full potential and full healing again, and to make sure I reached my normal functional scale again. Whether it was surgery recovery or athletic recovery from sports injury, PT Solutions was always there to help me get through some of the most difficult times of my life. I truly don't know what I would have done without this amazing staff. Tony and Joy have full knowledge in physical therapy, and they work to the best of their ability to make you reach full functionality again. Their methods for pain management were always very helpful, I never doubted anything they've done for me. Such wonderful people, and such a wonderful place to come and heal. I have done so many amazing things since I graduated from their therapy program, thanks to this wonderful company. Thank you PT Solutions for trulturning my life around.

i just can't thank everyone at Fyzical for all they did for me mentally and physically. The staff…read morehere are all so wonderful and every moment i spent there i felt like i was at home. I especially want to commend Bill. Bill has been the most involved, caring, patient, and understanding therapist I've ever had. I've gone thru my share of injuries to my ankle and his expertise and professionalism has been remarkable. Most importantly, despite being discharged, he is still very involved in my recovery. He has checked in with me since the discharge just to ensure I'm continuing to progress. I've never had a therapist that's been so dedicated to seeing me succeed. I highly recommend anyone at this practice.

Great clinic. Treated me great from the first phone call to the last visit. Well, even after the…read morelast visit... they actually called me several weeks after I was done to see how I was doing. How many medical professionals do that?!?! Sincere, caring, professional, fun. They not only got me better, they made it a great experience. Strongly recommend

This is a wonderful therapy place. Everyone is kind , helpful , and supportive, and knowledgeable…read more They always take the time to get to know you, and what's ailing you. If you have a set back, they will get you in to address it. can not say enough to praise them!!!

I had a total shoulder replacement in January, 2025. Paragon treated me for 3 weeks prior to…read moresurgery and for 3 months post surgery. Because of their expert treatments I have full mobility just 3 months after the operatio.

I wanted to like this place and even decided to stop by on my way home. But I realized it was a…read moremoney grab. I have great insurance but they don't accept any and instead super bill. Leaving you to either pony up hundreds of dollars per visit or don't get treatment. No thanks. I'll seek another pelvic floor physical therapist who really wants to help me with my medical needs.

I was referred to the center for physical therapy prior, and subsequent, to having a prostatectomy…read more The quality of the care was outstanding. My therapists, Gauri and Ann, were true partners in my journey. As a man, I found working with both of these women to be surprisingly comfortable. I would highly recommend the facility and these two practitioners.

My experience at Team Rehab couldn't be better. Mike was my therapist. He made me feel 100%…read morebetter. He was considerate, caring and fixed me wonderfully. I walked in needing much care and walked out much better. He took my pain away. Thank you Mike. The girls at reception were always smiling and willing to help if needed.

I went to Team Rehab a couple of weeks ago for a complimentary injury screen, which I heard from…read moremy friend. I've had pain in my upper back and neck for the past 3 weeks, so I figured I'd give it a try. I met Dr. Oi at Team Rehab, who was very respectful and professional. He made me feel welcome when I walked into his clinic. He was very knowledgeable about my issue and was able to help me relieve my pain through educating me with stretching and strengthening exercises that I can do at home. He called me a week later to see how I was doing and I told him that the pain was gone. Team Rehab was great and I would definitely recommend it to my family and friends.

Great facility! I love that there is support from so many different types of therapists in one…read morelocation. I also love the atmosphere and commitment to caring for my child as though he was part of their family. I had concerns with my son and had them addressed but know I can always return if new issues arise. Thanks everyone for taking such good care of my kiddo!

My daughter was attending Westside twice a week, everything was going well until they opened a new…read morelocation. Our physical therapist was relocating to their new office, but a replacement was never assigned or attained by Westside. All of a sudden we lost one of sessions due to their lack of staff and responsibility to their clients. The following week we lost our 2nd day and they blamed it on my wife, saying she informed them that we no longer needed a 2nd session. Totally Untrue. If you're providing a service to people (especially kids in need) make sure your current clients are being taken care of before you go looking for more. Westside is obviously not keeping their clients best interest in mind. On the last day when we were informed that our only session left had been canceled our physical therapist was behind the desk with the receptionist didn't even have the decency to even say hello, sorry for the misunderstanding, or ANY kind of acknowledgement for that matter. Very disappointed in Westside Children's Therapy. (Joliet location)