1. Athletico Physical Therapy - Aurora South

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Aurora, IL

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Athletico Physical Therapy - Aurora South

5.0 (4 reviews)
Closed • Closed
Updated 1 month ago

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Castle Orthopaedics & Sports Medicine, Sc - Merciless misery

Castle Orthopaedics & Sports Medicine, Sc

2.6(54 reviews)
0.5 mi

Fantastic surgeon and medical staff, apparently weak front desk/administrative support. Had…read moreshoulder surgery July 17--very painful break and recovery. Ran out of Rx meds twice so far, once before surgery and once after. Both times we were promised a call-back in response to our request. Both times the office closing time came and went without the assured callback. And both times we were left to guess what to take when the prescribed med ran out prematurely. There were also issues with having to wait for insurance approval for a CT scan (then being told a day later that no approval was required), as well as with timely scheduling of office visits and tests. Both of these seem more like front desk issues, though I could be wrong. Again, the doctor, PA, and nurses all appear to be knowledgeable and compassionate, but there is some sort of administrative component that fails consistently and fails badly.

The good doctors are gone!!! Not a place I would ever go again. They're not professional and as a…read morepatient they try to make you feel as if you don't know what you're talking about. If I could find Dr. Walczak I'd go back to him he was very nice and understanding and agreed with what my MRI reading was as he looked at my scan. I also have worked for a hospital out of state for years as a radiologist. I can also read my MRI. I also know that what was in my MRI report was true and correct as it stated I have a torn labrum and moderate/severe arthritis.

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Castle Orthopaedics & Sports Medicine, Sc
Castle Orthopaedics & Sports Medicine, Sc
Castle Orthopaedics & Sports Medicine, Sc

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Athletico Physical Therapy - Aurora South - occupationaltherapy - Updated October 2026

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