skilled. The staff is very un professional, put the patient in bed or sit them Infront of the…read moretelevision so the people at the nursing station can watch them, but there is hardly anyone there. My family member fell out of his wheelchair. Fortunately not hurt. (so they said) Awful place, no communication, don't care about patients, more interested in visiting with each other, going out for a smoke break. Place could use more cleaning, smell is awful..

Awful place, they treat their patients like animals. The place is infested with cockroaches, flies…read moreand other bugs. It has never been cleaned. The patients are plain miserable.

Horrible office, High Turn over rate with employees, and general horrible communication skills with…read morethe owners

If you like being charged multiple times for one day of therapy (and I use that term loosely) this…read moreis the place for you. The staff is always friendly but I didn't find it helping my child any. On to the billing, I didn't receive a bill till 9 months after the first appointment. I have been charged multiple times for the same date of service. I disputed my bill and didn't hear back from them till 9 months later. It was another bill with no corrections or explanation for the charges. disputed the bill again and was sent to collections. PAY ATTENTION TO YOUR BILLING STATEMENTS!!!!!! By the way my child is doing much better now that we have stopped going here.

My Dad lived at DGS for not quite three years. Our experience has been a good one. We like how…read moreclean and well maintained the building is. Not smelly. The aids and nursing staff were usually very upbeat and pleasant. Everyone can have a bad day now and then and no place is perfect, but by and far everyone did their job and I never had to go far to find someone if I had a question or if Dad needed something. He liked the food and the activities they offer are awesome. Dad enjoyed the music events they have twice a week. Pathways hospice is superb! Dad was on hospice two different times before he passed and they all went the extra mile for him. They kept me informed at all times. My mom lives next door at Garden Villas and I have nothing but positive things to say about the staff and facilities there, as well. I am glad our elder care attorney recommended Delmar Gardens.

I Drove 3 Hours to The Facility and arrived early To Help Out . The Aides Were Amazing. During My…read moreShift The Night Supervisor Came to be Demanding me to Give A resident a pill now because she had family calling her . Instead of responding to her aggressiveness and rudeness, w/ rudeness in return Instantly stopped what I was doing and did what she asked.(The aide then came to me and said that the resident had told her that she had been asking for a pain pill since 9pm) my shift didn't start officially until 10:30 pm and nobody notified or reported it to me until the aide did . 7 minutes before the supervisor came to me with demands.) A hour 30 minutes passed and this supervisor came back stating that she was sending me home and she talked to administration already. I asked to speak with the Adon, Don & Administration. She told me no and that she wouldnt be calling anyone. I told her I had every right and she couldn't deny me going through the chain of command when I did nothing wrong. I said I Would like to talk to the DOn and finally she said okay we can. We were suppose to count and she stepped away to have a private conversation with the DON to get her to back her up. I was looking for her and listened to their conversation when I Realized what she was doing, she then came and told me after I Sat down that the DON stated she wasn't talking To Me , there was nothing to talk about and she was backing up her supervisor. I asked to talk to the administrator, she told me no again and I explained to her that I drove 3 hours to come help to get treated like dog crap for doing nothing. I found the administrators number . She was rude. She Let me start to explain and then mid sentence stopped me and stated it was 2 so in the morning why was I calling her basically and that's how i felt being 3 hours from home being picked on and no where to go . I explained everything and she literally gave no care in the world. Was only worried about her sleep when i would have to sleep in my car. I Asked her did it not matter that staff was there and witnessed it. She said if the supervisor unassigned me then she would just leave for now because she's not there. She then immediately called to discuss how I called her at 2 in the morning. The supervisor stated again she told me that I couldn't talk to her until the morning and that she told me to call tomorrow but she guess i still decided to call after she had it handled already. DOING A URGENT MATTER THOUGH. She told me she was sending me home because I ignored her. Her exact words. Even though I immediately followed the order given. Her Pride allowed her to be a bully. During A URGENT MATTER. I did count and during so, The supervisor susan then implied that i stole a whole card even though stating the count was correct. All because their in house staff failed their duty to archive the card once it zeroed out and left the count, which could have easily been done because it automatically populates. She called her friend the DON and tried to tell her she didn't want to subtract the card because even though the count was correct, she didnt have the empty card. Thankfully the DON instructed her to subtract it due to the count being correct. I will be calling corporate and filing a complaint on Jeanna , Susan and Becky. Agency shouldn't be treated like garbage just because we're not on their payroll. You couldn't depend on your staff and i left the comfort of my home 3 hours away to assist. I have never been treated so poorly. They are unprofessional, inconsiderate, Rude & Selfish. All about themselves . NO COMPASSION. You have To Lead by example and they don't demonstrate characteristics of a leader. Every building I go to calls me when needed because I'm Dependable, compassionate and a hard worker. I don't Appreciate how I was treated. They also didn't cancel my shift. They're trying to avoid paying me my 4 hours for canceling my shift. I recorded a video of them making me leave after 0300 AM so they couldnt say I left prior. We had to do count she made calls during so. Which would still put me at 7. I'm about to start recording all conversations.

I wouldn't recommend under any circumstance. They treat their elderly patients like garbage-- and…read moreneglect them. This is just our experience, maybe they've since improved-- but it wasn't that long ago either so I doubt it.

My grandma has been living in this place for years. She can barely take care of her self because of…read moreher bad dementia, the care quality was mediocre. But the people who work there are nice!

Took great care of me and helped get me back into shape. Good friendly staff who care about you.read more

From the owner: Now offering direct access. No referral? No worries. Speak with your therapist or the CORA clinic…read morenearest you.CORA Physical Therapy Arnold offers a range of services including physical, occupational and speech therapy, general rehabilitation, sports medicine, auto injury rehabilitation, work injury, rehabilitation for seniors, plus more. With direct patient access and 24-48 hour scheduling, we'll have you on your road to recovery with one of our licensed therapists in no time. We accept 4,000+ insurances and can treat our patients in-clinic, telehealth (virtually) or in your home. The health and safety of our patients is always top priority.

On November of 2022 I went into septic shock which put me on the ventilator for 17 days. I lost the…read moreability to walk, talk,eat and now I'm deaf in my left ear. Most people don't make it. I was one of the fortunate ones to get my life back. I spent 4 months,4 days a week 5 hours a day at SSM Day Institute in Arnold mo. I can walk, talk and eat. I would recommend SSM Day Institute for any kind of therapy they are very professional and courteous.

From the owner: Experience the power of physical therapy with SSM Health Day Institute. Our physical therapy team…read morewill design an individualized plan of care that aligns with your specific goals in mind. Through clinical experience, ongoing education and clear communication with our patients, our physical therapists will give you the tools necessary to successfully heal from aches, pains or injuries and get back to what you love. We are proud to serve your community and are committed to providing an exceptional experience that promotes healing in a safe, compassionate environment.

First of all Greg and office staff were very kind and helpful, but I do believe that I am worse…read morefrom the Physical therapy for my neck. I had many sessions there and did not improve and am in fact worse. I continue to have consistent and constant pains and may have incurred damage to my thoracic spine due to the therapy. I have had compression fractures show up on MRI and they were not there before this. I have also had no trauma to cause this, but there was some manipulation that I believe caused this. I know immediately after one session, I had the worst pain of my life and it continues now off and on. Like I said, they were trying to be helpful, but not sure if they listened to me about my pain level. People really need to be listened to about pain and I don't think this was done. So the main reason for the bad review is related to the business practices of this company. Usually, the staff would ask for balance when I arrived and was happy to pay at the time of service. I had a HSA card that I used and always paid when asked. So I assumed that my balance was up to date and had no current bills incurred. So a couple of months later, I received a letter from a lawyer saying that they were suing me for unpaid balances. I have never seen any medical company go to this lengths over a $190 bill. I would have been happy to pay my bill at any time if the office staff called me and asked for my payment. Well, the company reports that they sent bills and also called one time about the bill. I don't recall getting any of that, but it is possible since I had quite a few bills and was waiting to see if my deductible was met and if insurance was covering this bill. So I was given an extra $150 to pay now on lawyer's fees. In calling the lawyer, collections staff and finally the owner, I had no pleasant interactions. They will not work with you on a bill apparently, be advised of that. They will immediately turn you over to a lawyer with incurred fees. The lawyer, staff and owner were very rude and cared only about the business and not my personal situation and pain. I explained that I have been in chronic pain and now having to have surgery possibly due in part to physical therapy. They had no interest in hearing about my pain, but instead called names and accused me of being neglectful. Me, being neglectful of all things. A word of advise for this company, compassion goes a long way in people working with you. If they would have attempted to call me more than once or showed any compassion for me, I would have been happy to pay my bill. But there was none of this. I am still happy to pay my bills, but feel that it is very poor business to immediately send me to a lawyer and then have to deal with this added stress while trying to deal with chronic pain and the anxiety of an upcoming surgery. Even though, I do feel that the Physical therapists here are kind and want to be helpful, this has left a very bad taste in my mouth about the way this company does business. It really states to me that money means much more to them than people and being compassionate with people whom are hurting. It also is bad business because over a measly $190 bill, they lost any future business from me and anyone I know I will tell about this. Pleasing your customers and working with them would do wonders in creating good will for your business. These business practices just leave me being angry at them and never wanting to go there again.

Greg is the amazing physical therapist I have went to. He truly cares about his patients. He is a…read morewonderful person that makes a rough time in your world go as smoothly as he can. He's pretty funny too. Sara is amazing herself. She is always smiling when you walk in the door. Sara and Greg are the perfect team. I am very happy that I was sent there after my injury. I have always hated going to PT until I started going to Axes. If my daughters ever need to go in for PT again I am going to make sure they get to go to Axes.

Wonderful place and people! Love it!!!! I go there quite often to get a recharge of energy and…read morealways leave feeling amazing

Amanda is wonderful Rieki master-- She very intuitive to everyone's needs also the shop is great…read moreplace for the other services they offer--- all the people are so friendly and warm