My issue isn't with the quality of the treatment, it is the arrogance of the office management and…read moreadminstration. Mail boxes always full (day after day after day) so you can never leave a message for a call-back. Try following the links to findout about clinic hours and direction- you get sent into the ether or to wring numbers. Try and get to an operator or receptionist, you get nothing but dead air or misdirects to answering machines . Yet when you hobble over to the clinic to make an appointment, the staff is always on the phone (God knows with who) and makes you wait and the crabby receptionists treat you as if they are doing you a favour. If they are too busy and cannot accept patients or calls- leave a recorded message saying so or give an e-mail address. And a course on how to greet incoming patients with a minimum of courtesy ane respect, is long overdue. Most of us coming there are already in pain... We don't need you to add to it. Honestly: what a bunch of jerks.

The staff was friendly an they always have open appointment times but they don't do anything! The…read morelady i had would hook me up to a pulse massager set for 20 minutes, come back 30 minutes later, poke my back a bit and then charge me for a full hour! She put it on my neck once and when i told her it hurt she told me not to come back! Not impressed...

Really friendly staff well experience and well trained. I really enjoy the experience though, and…read moreyou don't have any problems.

this is a drive threw clinic, they will pass you as fast as they can because the physio is taking…read morecare of 5 other patients at the same time. the physio won't really listen to you carefully and hands on therapy is none, mostly only use TENS machine and suction cups. came in with just a little knee problem and after 2 session the physio f***k up my knee and my calve even more. now i have to take work off, for how long, i don't know. the pro physio clinic are not professional, even though they have a license to practice physio. you would rather pay more than a $100.00 per session and get a real physio that will do hands on with you and will give you specific exercise for your needs. beware a positive reviews, those patients probably only have minor issues that were not specific and were cure easily by simple physiotherapy.

I was referred to them by physio at OGH Post knee surgery. I Uber'd there for my appointment that…read moreOttawa Sports set up. after waiting they finally told me I didn't qualify for their program and I would have to pay for assessment and physio. They would not even give me a free assessment. I have been going there for 20+ years for massage and other physio. This is the treatment I received today. Nothing. I then got to pay for another Uber home. After getting nothing from Ottawa Sports. karen Genge

Satisfied customer The service at pro physiotherapy is…read moreexcellent. I personally would like to thank Cherylann and her team Gopal for their great work on my shoulder. They both are professionals, well organized and understanding. They know very well what has to be done.I highly recommand this two for anyone who really needs a help in this center. Regards, Kidist Gemchu

Very poor service. First appointment of the day…read more Appointment times not respected. Late by 5 -15 minutes every time. Showed no concern. No respect.

I last reviewed this location in 2018 with 5/5... AND IT IS STILL 5/5!…read more I cannot say enough good things about the staff here. The people at the front desk are absolutely lovely and always ready to help. They keep this location running like clockwork so you're never waiting. It's clean and tidy and quiet. The physiotherapist I see here is an absolute dream. She totally understands the finer details of how things connect and has helped me so much in healing from my injury. 100% recommend!

My visit with Athlete's care sports clinic was great. The therapist was professional and asked all…read morethe right questions. Thank you

Shane has been my doctor for 20 years. He first started treating me when we were both in the…read moremilitary. He is an excellent physician, highly knowledgeable, skilled, empathetic and humorous. I owe him my life in so many ways.