I only used the outdoor portion of this bank, at the ATM. The driving directions were clearly…read moremarked on the road, so that it was easy to follow. And the ATM instructions were easy to follow as well. I may have come slightly after hours, so that there was no traffic and no rush. I would definitely return to use the ATM!

Bank here for years and have had to deal with horrible customer service and the worst business…read morehours. Very inconvenient and rude. Don't bother banking here.

I know it might be weird to leave a review for a bank but...I waited more than 40 minutes to be…read morehelped because I had to speak with someone to help with an issue. The issue being solved can be done in 10 minutes or less so it's not a tedious task. If the person in front of me had a tedious task that needed to be done I'd understand but the majority of the wait was them visiting with each other talking about families and stuff. Don't get me wrong be friendly, have small talk, but if someone else is also waiting and it's pretty obvious, try to be considerate of others time as well.

I have been a business customer with this bank for almost 10 years, approximately two years ago…read moreeverything changed for me when Ethan Jackson and Carlos Padron left Verabank, now I feel like I'm just an account number, and just recently I requested possibly opening a new line of business credit with an employee named Malia, I was turned down, she said I lived too far away from the bank and it was too much of a risk. Well, my existing truck loan is almost paid off, after that, I'll be taking my business elsewhere.

From the owner: Since 1930, VeraBank has remained committed to genuine banking, providing excellent personal…read moreservice with the latest in banking technology. With deep community bank roots and an independent spirit, our promise is to be a modern-day financial hub centered around authentic, relationship-based banking. Our goal is to fulfill that promise, every day. Truthfully. Warmly. Genuinely. From applying for a loan to opening an account, online or in-person, your products and services are always delivered by people our customers know and trust. Member FDIC and Equal Housing Lender *Securities and insurance products are not deposits, not insured by the FDIC or any federal government agency are not guaranteed by the bank, and may lose value.