We wanted to see how the people of Mexico live, eat, travel; not how tourist travel. Well...we…read morefound out with the bus! It was crowded but it was clean and efficient. People were pleasant, patient and the buses were top notice Volvos! They run right on time too! We had some confusion when our bus was to leave and as a consequence we had a 2 hour wait but then lots of people had wait! The seats were big and comfortable, had a movie going for trip too!

Esta es una gran estación de autobuses que está limpia en general, tiene muchos asientos y muchas…read moreopciones de comida y bebida. This is a large bus station that is overall clean, has lots of seating, and lots of food and drink options.

If you need to go anywhere in Mexico you can rest assured there will be a bus heading in that…read moredirection. Cuidad the Mexico has probably one of the best bus systems anywhere in the world. The place is busy and rest assured you will not go hungry either as there are plenty of restaurants to keep your tummy full before getting on one of the buses.

This is a large bus terminal which takes you to big and small places all around México. This bus…read morestation is pretty safe and clean, they have restaurants to sit and eat at or take to go, and many bathrooms. You do have to pay to enter the bathroom though, and pay separately for toilet paper...not cool.

Muy mal servicio. Rude employees. Their customer service has deteriorated over the years…read more Horrible service. Don't ever use this bus line.

This bus service runs buses from Mexico City to Puebla, departing about every 15-20 minutes. The…read morebuses are clean, comfortable, have air conditioning, and some even have bathrooms. The bus runs from TAPO in Mexico City to CAPU in Puebla, the bus station which is about a twenty minute drive from the Zocalo area. My gripe is that when I was in Mexico City, I purchased return tickets from Puebla to Mexico City. The tickets were printed on flimsy receipt paper, and when it came time to use the tickets a few days later, they were faded and the clerk couldn't quite make out the number to verify that I hadn't forged the tickets, or wasn't pulling some scheme. So they made me purchase new tickets, at the rate of about $8USD each. I wasn't happy. There are two classes of buses, as far as I could tell. One is first class- with a bathroom, and non-stop service. They even showed a movie. The economy class didn't show a movie, had no restroom, and made several stops along the way.

Just thought I'd add a review from the perspective of a "gringo"…read more I have used all three classes of ADO between Puebla and Oaxaca. The Platino service is the most expensive but the bus will blow your mind. The seats are so wide there are only three across and each one has a monitor with a great selection of movies in almost any language you can think of. The only problem is that there are not many Platino buses so I have only been able to take it once. The buses in the other two classes put the "dog" to shame. They are clean and comfortable. At first glance the two classes of bus look the same but the GL service gives you a little more leg room which I like because I am 6'3" tall but I would not hesitate using the standard first class bus. A hint for people like me who can speak a little Spanish but can't understand the public address system at the bus station. When I get by the departure gate I find a Mexicano who is taking the same bus as me and let them know I can't understand the announcements. The people are always great about making sure I get on the right bus. If you have never taken a first class inter-city bus in Mexico you will be shocked at how nice they are compared to the buses in the USA.

The bus stations in Mexico are probably one of the best in the world as far as getting you to…read morealmost everywhere you can imagine in the country. This is a very popular place to get you from A to B and it's run so efficiently. If I had the free time I would bus to every state in Mexico to see all the far and out of the way tourist places to visit.

The biggest bus hub in Mexico City! Terminal de Autobuses…read morede Pasajeros de Oriente, or TAPO for short is a big circle, with a big dome in the center, and a giant courtyard to hang out in, and wait for your bus. It's close to the airport, and is a convenient place to catch a bus. Around the exterior of the center of the circle are all the bus ticket counters, where you buy your tickets. Be sure to check their screens for departure times, or they're published online. There are plenty of porters to help you if you need assistance with your bag, and there's an easy taxi platform that makes getting in/out of here a breeze. You have to go down a big ramp, then back up a big ramp to go under the area where the buses park and depart. In the tarmac/bus driving area, there was a huge hole in the ground, where it appeared someone had once tried to dig, but abandoned the project. However, the buses just steered around this obstacle.

A beaten up, worn down bus station on the edge of town. I…read morehad to come through here thanks to Estrella Roja, the local bus company that runs from Mexico City to Puebla. For some reason, they won't take you to 4 Points Bus Station, they take you to this place that's about a twenty minute cab ride to the center of town. This place has seen better days. It's a big bus station, but the floors are cracked and dirty. There's plenty of space, but little places to sit if you're waiting for someone to come in. The exits are not marked clearly, and in order to get to the street, you have to find your way through the streets packed with aggressive cab drivers and past a fence that keeps the riff-raff out. The waiting areas are nice enough, and there are places to get some grub, like Subway. Why someone would eat Subway in Puebla, Mexico, I'll never know, but it's there if you're tired of the gastronomic capital of Central America. I was terribly frustrated with Estrella Roja, but that's not really CAPU's fault, I suppose. They did manage to get us in and out of there with relative ease.

This metro station is beautiful with many interesting things to see, even within the station…read moreitself. I think that it could be one of the largest hubs because it connects two different metro lines, and the space between them is quite significant. Meaning, you need to walk through a 1/4 mile corridor to reach either yellow or olive colored connection. They don't have many escalators either which must me a nightmare for people with disabilities. They seem to have the insight and thoughtfulness to include all sorts of art and really cool decor, but what irks me the most is the lack of a system map. There are system maps outside the entrance gates, but once you're inside, you're pretty much on your own. I was lucky enough to find one single map which helped me find the correct yellow line direction towards the airport.

Viva La Raza! This Mexico City metro station is cool! This…read moreplace is a large station where many train, and bus lines intersect, and is a great place to change trains. It's a sprawling underground subway station with a loooong tunnel that connects one line with the next. In that tunnel, you'll find the Tunnel of Science, which is as cool as it sounds! In this tunnel, you learn about all kinds of science-y facts, like how evolution works, the placement of the stars, and what Mexican wildlife looked like. Be sure to not rush too quickly through this station and check out the displays! This station is a monument to the many races ad cultures that make up Mexico's unique cultural identity. The station is well laid out, and clearly marked. The center of the Tunnel of Science is divided so people don't go walking into each other. There are a few places that sell food and a few musicians hanging out. Use this station to get to the northern bus station, the Autobuses del Norte.

DO NOT USE PRIMERA PLUS IN MEXICO!!!!! I want to file a complaint about the bus carrier. I bought…read moreticket for to and from Guadalajara airport to Morelia. When I was returning home I called early in the morning to reserve seats with Primera Plus. I was told I could not and had to wait until I reached the bus terminal. Granted this bus carrier advertises calling ahead or using their app to book seats. Unfortunately, once at the tickets booth, I was told that the tickets were sold out. I explained that my flight back to LA was at 8:17p and they stated that the next bus would not be until 11:45p. The customer service representative was of no help. When I asked how they planned to fix the problem since it was their representative who made the mistake, they offer something I couldn't use and refused to refund my money to use another carrier. I am now forced to travel to another city and pay extra to have a taxi take us to the airport. Worst service and such incompetence!!!!