Horrible communication. I was assured a certain procedure would be done with my computer and when I…read morepicked it up the outcome was completely disappointing.

From the owner: I am well-versed in a variety of operating systems, networks, and databases. I work with just about…read moreany technology that a small business would encounter.Providing service to Butte, MT and Kaycee, WY and surrounding areas.

quick and friendly service. I had an issue with my charging port having the cord break off in the…read moreport. I texted Chesterville and told him I was from out of town and needed some help. he was available and got the broken part out of the port and got me on my way.

Brought my phone in because the screen was not working and he was able to fix it in little to no…read moretime. Highly recommend!

Super nice! Free diagnosis. Was able to fix my mac less than 5 minutes due to it not turning in or…read morecharging. Highly recommend!

From the owner: Computer Repair and Surveillanceread more

We had purchased a new iPhone for our mom and had trouble getting it to work. After several…read moreattempts over the computer and customer support to get the phone activated we went into the Harrison Ave store. Suzie and Tyler (it might be Taylor) were there and solved the issues quickly and had the new phone up and running in no time. They quickly understood what had gone wrong and were able to fix the situation. They both were professional, very patient, and kind. When I arrived in the store I was upset, angry that setting up a phone took so much time, and took out my frustrations with their on-line customer support on them. They listened and reminded me that they were there to help not aggravate the situation. I calmed down and appreciate their patience. They went above and beyond because they could have and would have been completely within their right to ask me to leave. Instead, they helped me take a couple breaths and realize that we are all human and we all get frustrated with customer support. They were real people and would try their best. I want to commend them and hope their manager realizes what great people they have working in their Butte, MT store.

For the past month Spectrum has been dropping my intetnet intermittently, from 3 to 9pm. They call…read moreit flapping. Every 20 minutes or so they disconnect i ternet for 20 to 39 seconds. Snd it should connect but I have to go in and reset everything. This was according to chatgpt in the Butte area.

Horrible. Said he fixed my phone. Took it home and when I called someone they couldn't hear me…read more Took it back and he told me that it might be a couple of days. Said he had friends phones to work on. Wouldn't give me a refund either. Finally he reluctantly gave me a refund of a third of the total bill back. What a joke. Beware

SHADY. UNRELIABLE. UNPROFESSIONAL. I needed the screen and…read moreback glass replaced on my Galaxy s10. I went into the store and immediately had this gut feeling to turn around and walk out. Shame on me for not trusting my instincts; a decision I still regret! I was told by the owner that the cost of my repair would be $200.00 and would take about a week to get the parts. I live 90 miles away from Butte so he told me to keep my phone and that he would call me when the new parts came in and it would only take about 30 minutes to repair. I didn't think it was unreasonable that I had to pay $100 up front as these parts for my phone were expensive...until 14 days had passed and no phone call, no returned phone calls from the numerous messages I left him, no replies to emails or texts, and no responses to messages left on his Facebook page. I got nothing but excuses once I did get a hold of him finally. He said he had the parts for my phone, and he ACTUALLY made an appointment for me since he knew I was coming so far. I got to his "store/shop" 5 minutes early for our appointment, waited another 30 minutes for someone to arrive and the doors stayed locked. I was calling, texting, everything I could think of to get in touch. Three hours later, I called him back one last time to see if he was there, and sure enough he was, but this irresponsible, unprofessional, business owner never returned a single call after he no showed to his own store! Patience waring ice thin by now, but I drove all the way back up to his place Uptown, from the flats for the second time that day, and when I left him with my phone at 4:00 p.m. he gave me a bunch more excuses that he was backed up and it would take him about an hour and a half to 2 hours to fix my phone!! This jerk still had my $100.00 so once again, I went against my better judgement and left him with my phone. He said that he closed at 6:00 and I would be damned if I was going to let him have my phone for the full two hours, just to show back up and his doors locked, with my phone still inside! I showed up at 5:45 and before I even got to the counter, he started talking to me from a different room (apparently he has quite the surveillance system) and spewing out this excuse that he couldn't fix my phone because he dropped the parts, and they broke and no he would have to reorder them! I told him that his neglegence was not my problem nor would it be be necessary to order new parts and demanded my money back. He told me he would not be able to issue a refund until the next business day (which happened to be a Tuesday due to Columbus Day) when the bank reopened. What moron doesn't know how to issue a refund through Square, but knows how to process a payment? A moron that wants to rip you off! On that Tuesday I left 3 voicemails requesting my refund and never received it! I had to file a chargeback with my bank for "services not received". Oh and another thing....not too professional to be higher than a kite during business hours. I respect medical marijuana users, but there's a difference in aleveating that which ailes them and still being functional, versus getting completely wasted from smoking in the back room all day!

Another business I frequent a lot when in town. The manager, Todd, has run a great store here for…read morethe last 21 years. He or his staff are always willing to help out when you visit. Have always appreciated the great stock of items that this Staples has, which makes it convenient to be able to get what you need without ordering. You will also find that the pricing here is very fair and reasonable.

We had business cards and a poster printed for a conference we were going to. We did same day…read moreprinting. Both the business cards and the poster turned out great! The employees are always helpful and friendly! I highly recommend staples for any of your printing needs. They do a fantastic job! Thank you!