Allow me to share. The day I walked in Verizon I was pretty unhappy that my phone stopped working…read more So I wasn't in the best frame of mind. However, fortunately I connected with their very best employee Michael. He immediately put me at ease and assured me that he would do his best to fix all my issues...Between his demeanor and willingness to assist me quickly he put me at ease As a result of his service and expertise, I decided then to stay with Verizon I highly recommend seeking Michael out if you become overwhelmed with new devices updated software etc. Michael will do whatever it takes to get you in a Happy place. again. On your next visit , Seek out Michael to assist you in purchasing new devices that will lead to Better communication with Friends, Business partners and especially with Loved Ones. He won't disappoint.

Amazing store! I had a pick-up order there, but when I read all reviews, I expected a bad service…read more However, service was perfect! A lot of available representatives, no line at all. A very nice girl Iveta approached me with a smile and intention to help me. It took me just a few minutes to receive my order. I believe that bad reviews were written many years ago when store was different. Now it is a great store. I would very recommend it to anybody! The staff is pleasant and very professional.

I went into T-Mobile in Hazlet today to upgrade my iPhone 11 to an iPhone 12. I was assisted by…read moreCalvin who was so helpful and kind making the process easy and quick. I would recommend anyone to go to T-Mobile and specifically ask for Calvin because of his top notch customer service skills and knowledge of the devices in the store. The only reason I'm giving this a 4 star and not a 5 star was because I felt the organization of the customers entering the store could have been set up better. No one approached me to put me on a wait list to be assisted until about 10-15 minutes after I was in there and other people who came in after me were assisted before I was though I had been waiting longer. Regardless, Calvin changed my entire attitude and made my phone switch as enjoyable as a trip to T-Mobile could be! Great sales rep and holds great conversation as well!

Had such a sweet girl help us, I believe her name was Chrissy she said she was new. Such a…read morewonderful experience and so quick too! I've had trouble with other workers in the past, definitely ask for her when you go in :))

I recently needed my MacPro 13 battery replaced. Orada Tech Repair contacted me within 15 minutes…read more They ordered a new battery and they repaired it. Mac is up and running. Quality of service and repair was excellent. They were very accommodating and scheduling was fast and efficient. Pricing was very fair. I highly recommend ORADA TECH REPAIR.

really quick little review here. I gave his place a call. It's a Saturday snowing afternoon. I was…read morelooking for a part that he did not have, a diode, to be exact. The gentleman took his time assisted me suggested where to go.... To me that means a lot if they don't stock it, they assist with finding where I may find it.... Other places would be saying, "no we don't have it I don't know where you can get that...". So five stars to you for your customer service.

If I could, I would give 0 stars. DO NOT USE!!! They are incompetent and will not tell the truth…read more Our new phones were sent to MA after a whole conversation about not being back there for multiple more weeks and the reassurance that we would have our phones and be able to get things started by Tuesday. Now will have to add at least one more trip there (already made 2) to finally get it all cancelled. Worst experience ever!!!!

From the owner: T-Mobile changed wireless for our customers. Un-carrier made us who we are and it has become…read moresynonymous with 100% customer commitment. We set out to change the game, and the results speak for themselves. When VoiceStream Wireless was purchased by Deutsche Telekom and became T-Mobile USA, we were just like the other guys. We knew in order to stand out, we'd have to make a big impact. Enter the Un-carrier and the beginning of the end of the wireless industry as you knew it. We do it for the customer. The Un-carrier's momentum has become a consumer revolution that sets T-Mobile completely apart from the competition--with business results to match. T-Mobile¬†ONE abolished data limits forever. We simplified pricing and introduced a single plan that includes unlimited data, talk, and text. We set out to relieve our customers' pain points and ended up creating a wireless revolution. Join us and be part of the Un-carrier movement.

The employees at the ATT Matawan location at 1121 NJ -34 Suite E NJ 07747 were knowledgeable,…read morepatient and successfully resolved all of my issues. Store Number Jalpan P , Store REPS.Cynthia D and Joshua were excellent!!!

They need to close. Today at 3:30 the woman running the store was condescending and rude. She was…read moretraining a guy who knew nothing while a third employee played on his phone. They had zero customers in the store and you can see why. The woman is HORRIBLE at customer service and instead of trying to keep me as a customer she is the sole reason we are canceling with her disgustingly rude behavior and all I asked after being a loyal customer what new plans would you offer as every other company is offering much cheaper plans then AT&T currently. She basically was like we don't care and you lost a customer of 40 years. Never go there and do not use AT&T.

I purchased a new iPhone at this AT&T store in June of 2023 and specifically asked to not be signed…read moreup for AT&T Next Up. Notwithstanding that, the representative in the Middletown NJ store, Ishmael, signed us up for that service anyway. We noticed the unwanted charges a few months later and cancelled the service. In September of 2024 we purchased another new iPhone for a different family member. Remembering the issue we had experienced in June of 2023 I told the representative (the same one, Ishmael) that I did not want AT&T Next Up multiple times and created a video recording of telling him this. Notwithstanding this, Ishmael again signed us up for At&T Next Up on the new phone. We detected this on the spot in the store and Ishmael claimed it was an error and told me that there was nothing he could do to remove it but that I could cancel it by calling customer support in 14 days. I called customer support 14 days later and requested that Next Up be cancelled. Three months later, in December of 2024, I again reviewed the bill and again found that I was still being charged for AT&T Next Up. I went online and cancelled it again. At this point, I have been charged three instances of the $10 Next Up fee for the September 2024 incident and 2 instances of this $10 charge for the June 2023 incident. Avoid this store, and especially avoid Ishmael.

They raise your bill whenever they want and don't appreciate loyal customers…read more I was told someone would call me back but what a surprise no one did Glad they aren't the only phone carriers around

Service was exceptional..kudos to Dillon and. Zack....professional and Friendly.... The manager…read moreKimmie was also very helpful. Thanks To everyone