VERY knowledgeable Crew who will fix what they say they will.read more

Great affordable phone repairs recommend it to anyone!!! Amazing customer service, great location…read morenot to far from downtown Yakima. It has from cases to phones to repairs you name anything that you need for you're Mobil device they have!! They come in clutch

Josh spent a lot of time today helping us transfer my mom's phone number. He was so patient and…read morenever lost sight of what he was doing. I highly recommend this store

My Motorola phone bit the dust, all glitched out beyond saving. I already had replacement phone,…read morebut needed to make it active and switch everything over from the dead phone. So I went to my local Verizon store in Omak. Just two seconds after I walked in the door, Jenna got up to greet me and said, "Hello, what can I help you with", so I instantly felt welcome. It was no easy task to switch things over from my old phone to the new one, because the old phone was in critical condition, on life support, and barely able to be operated at all. But Jenna and her coworkers were very patient and persistent, and thought outside the box a bit, and thus were able to get almost everything important transferred over to my new phone. And she also got my new phone activated and tested it out to make sure it was working on my Verizon plan with the correct phone number. It took the better part of an hour to get all of this done, and the whole time Jenna was super friendly and patient with me. Absolute top rate customer service!

Went into cricket today and a woman that was working seemed very unprofessional. Her hair was a…read moremess her attitude was very ugly. She was on her phone while helping us, which i've never seen. Do better cricket.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Omak store today.

Great service and very friendly. Had 3 cell phones checked, cleaned and restored all within an…read morehour.Terrific service from staff in Osoyoos, BC..

PROCEED WITH EXTREME CAUTION…read more Brought my husband's iPhone SE 2020 in for a screen replacement. The repair took longer than quoted, and parts were missing. When we left, the home button and speaker--both fully functional before--were broken. He took our info, and promised a call that never came. After two days with no update, I returned. The same technician refused to help, was dismissive, and took no responsibility. No apology, and no effort to fix problems they clearly caused. Prices seemed arbitrary and inconsistent. Two weeks later and still no call. We took it in to a different cell phone repair place and they told me that the reason that my speaker and home button no longer worked was because those components are attached the back of the screen on that generation of phone and removing it as carelessly as he did (with scissors) would guarantee that those wouldn't function when placed back together and a fun fact to boot: he actually took my OEM home button that HE broke and replaced it with a none OEM part and THAT is why there is always a white home button on my screen that will never leave because that's what happens when you don't replace it with an apple part. That is theft and when we went in and asked him about that he told us we needed to reset up the fingerprint and it will be fine. So the "technician" broke my phone even more so, broke and then stole my original apple hone button and then never said a word about it then lied when asked about it. ALSO: Checking google reviews, most positive ones look fake or from friends, with consistent patterns of negative, similar experiences from real customers. Our phone went in with a cracked screen and came out with multiple new issues, which the business refused to resolve. Strongly advise others to avoid this shop--there's a real risk of further damage and zero accountability. I plan to report them to consumer protection agencies and leave reviews on all platforms to warn others.

If I could give zero stars, I would. Called last Friday about a phone screen repair - was told they…read morecould fix it that day for $155. We live on the South Hill and it was quite a drive, but dude said he could fix it that day and I needed it for work on Monday, so we drove out. Waited 45 mins just for him to tell me he couldn't have it fixed until Tuesday (which is what places closer to us quoted - for a lower cost). If we had known, we wouldn't have driven out and would have gone with someone closer (and cheaper). It was finally fixed this afternoon (Tuesday December 2nd) and they ended up charging us more - $168.95 due to "sales tax". I'm tempted to call my bank and have them adjust it. Whatever you do, DO NOT USE THIS SERVICE.

The staff in this store are incredibly knowledgeable, efficient and helpful. They are always ready…read moreto help.