Poor customer service, the girl that was not helping a customer did not want to help me, it was…read moreobvious by her lack of motivation. AS SHE WAS YAWNING, "Do you need something?" is how i was greeted. I said that I needed to make a payment, she took my info and began typing on the keyboard and then as she was waiting for he slow computer to pull up info, she pulled her personal cell phone out and got on FaceBook after 5 minutes of facebook she took my money and placed the receipt on the desk. She did not say thank you or here is your receipt, she simply placed the paper on the desk and picked up the store phone and dialed a number. She spoke with someone about my account, I think and as she was waiting on the phone, got her cell phone out again and got back on FaceBook. Not telling me what the hell was going on, so I sat for 15 minutes waiting for her to say ANYTHING to me. Finally I asked, "Are we done here?" to which she replied, "Yes, that's your receipt" while she was still looking at her Cell phone!! 15 minutes to make a simple payment???? NOT A THANK YOU FOR COMING IN DURING CUSTOMER APPRECIATION DAY. This girl is worthless as a customer service/sales person. I felt like I WAS NOT WELCOME IN HER STORE! IF YOU EVER GO HERE AVOID THE YOUNG AFRICAN-AMERICAN GIRL, SHE IS NOT HELPFUL, WILL NOT ANSWER QUESTIONS IN A HELPFUL MANNER AND WILL IGNORE YOU WHILE SHE TAKES CARE OF HER FACEBOOK COMMENTS. It wouldn't have been that upsetting, but there were signs posted: CUSTOMER APPRECIATION DAYS!! REALLY? THIS IS HOW CUSTOMERS ARE APPRECIATED? Hire someone who actually wants to work!

excellent customer service!! 10/10 so helpful and respectful and VERY fast! I'be used many other…read morerepair service providers and stopped once I found these guys, they're that much better.

wish I could give zero stars. My 19 year old son took his phone in for screen replacement. They…read morereplaced it and charged him 160. A couple weeks later he dropped it on the carpet and the screen went black. Was not broken , just black. He took it back in and they charged him another 160 to fix again but told him this time it would be under warranty for 90 days . I called and spoke to someone . He was rude and called it new damage. Was supposed to talk to the guy who fixed it and call me back and never did. Their website says all repairs are warranted for 90 days.

What a lovely store. Well laid out. They even have flip phones, although they have no Motorola's…read more Clearly their focus is on the iphone. I have been in desperate need of a new cell carrier because my current one has very little service and terribly expensive to top up hotspot data, which is 10$ for 2 gigs. But I couldn't get service in the middle of a city! No texting, no calling, no internet, no hotspot. A friend told me how US CELLULAR had great customer service. I rarely hear those words these days so I thought I would give them a shot. And it was a brief shot. I walked in the store where two employees were helping other customers. However, other customers must prevent the employees from greeting new customers as they enter. And... Even after the customers leave. I stood there looking at phones waiting for a "may I help you?" Or anything at all. I waited another ten minutes with no one but myself and two employees then walked out the door. Good customer service, huh? Not in Okmulgee! Ps....I also had the money to buy a phone outright. Lost sale. Oh well.

Fast service on replacing cracked face on my Iphone... Took about an hour…read more Charged me $92.23 when other stores quoted me over $100 Lobby was dirty ... But, they have vending machines!!!

Matt is amazing! At Cellular Repair and Exhange, you get fantastic service, a fun and cheerful…read moreattitude, and your phone fixed fast and right. Highly recommend!!

Nothing bad yet. They are working to replace a cracked screen on an iPad I punched. So, far they…read morehave helped to make me feel welcomed. Very friendly and walked me through the process. Update: tech daddy completed the screen replacement in the time they quoted me. My iPad was trashed and smashed. They made it look like new. Had me turn it on and make sure it was working correctly. I will update with after photos. The store is clean and smells great. I recommend them for any tech repair needs you may have.

Mathew -led tech, was so awesome! Seriously. I came in with no notice and no speakerphone working,…read morewhich was getting really frustrating. I could not use FaceTime or any other speakerphone options which had been going on for well over a month. I took it to the AT&T store and they told me I would have to get a new phone. I thought I paid for insurance and when I went to claim it, they informed me I did not anyway, that's another matter. When I walked into tech daddy, Matthew was super friendly and helpful. Turns out it was a simple cleaning which he did right away and was so kind as I was embarrassed. I could have done it myself ‍ my iPhone 13 mini is back is business!

After 2 years of 1-3 drops per day, my phone was STRUGGLING! The screen was cracked 50 ways to…read moreSunday. The right side of the keyboard worked when it wanted to. The speaker that was supposed to wake me up in the mornings decided I needed more sleep, resulting in less sleep for my husband due to having to use his phone alarm. And, my social distancing reached a whole new level as my phone got crankier and crankier.... Thank you Chaiden & Juan, at the Bixby location, for my new phone! Wait.... I didn't get a new phone at the Phone Doctor. They FIXED my phone and it's been good as new for 2 weeks. Happy customer, happy husband. Now that I'm confident that the fix took and I'm not going to have to replace it, I'll go back and get the battery replaced!

He is efficient and fast. Has replaced glass on my phone as well as battery replacement. Very happy.read more

Convenient and friendly service! It only took a couple hours…read moreto complete a glass fix on my iPhone.

Great service and excellent quality. Took son's iPhone to have charge port cleaned. Showed me the…read morewhole process and solved problems.