I was in a situation where most have found themselves at one point or another. Had a car rental and…read morenone of my phone charger connections were working with the rental. After going to target & Walgreens and having no luck, Jessie the store manger went above and beyond what I expected to find me that charger. I was able to get back on the road to my vacation destination with my family on time. Thank you Jessie!

Over the last 5 years, have been to the AT&T on north Nevada and the store at Shops at Briargate…read moreand would rate the north Nevada store at a ZERO and the Shops at Briargate a 1. That being said, i recently had a problem with my bill and after the foreign customer service person couldn't fix the problem in 1.5 hours on the phone, I read the 5 star reviews of the store at Prominent Point. I skeptically went there for help. Long story short - There was very little wait time, and I was met by a nice cheerful young man named Nethaniel who was not only willing to help, but was a pleasure to deal with. He fixed my problem quickly and efficiently and now I'm the latest reviewer to give 5 stars for this business. It's my full intention to never walk in to another AT&T building in this town except the one on Prominent Point. If you're going to buy a phone, I suggest you buy it from the Prominent Point store! Thank you to the people there, for knowing what customer service is supposed to be about!

I love these people in this store. They are always so helpful and responsive. I have purchased…read morethree computers from them and it is the only place I trust with any upgrades or servicing. This morning I came in because my Mac laptop suddenly stopped charging. I was worried I might have to either replace the battery or purchase a new machine. I had done all the self diagnostics I could do, googled what the problem could be, and done everything at home I could do. Max was fast, efficient, and he fixed the problem that I had struggled with for six hours, in about 15 minutes. Amazing skill and patience! I am so grateful!

I am 82 years old not a computer friendly person, I had issues with my e-mail to send, and my mail…read morewould not send. CODY OCT 11 was very professional and understanding with my illiterate computer knowledge, and resolved my issues. Friendly and courteous and provided additional guidance Thank you DETLEF SARBOK CHA CMCE

The old adage goes, that for business to succeed, you focus on three things "Location Location…read moreLocation". But location doesn't mean squat if you never show up to open your doors. Walmart hates Cellairis because they never show up on time - or even at all. When your hours are posted on the internet, customers depend on you to be there. Not being reliable, means you're not supporting the customer and don't have the right concerns to operate a business.

FAULTY PRODUCT. If you have an iPhone 6 (idk about the 6 plus) do NOT get your screen replaced…read morehere. I had my screen replaced twice. The first time everything seemed fine, then I found that Siri wasn't working and nobody could hear me on speakerphone conversations. After research I found a forum suggesting improper placement of an adhesive strip where the microphone for Siri and speakerphone conversations is. This wrongful placement of adhesive was done by the MANUFACTURER of the replacement screen. All that was done to rectify this issue was the technician removed the adhesive with complete disregard for the adhesives purpose...rather than re-aligning the adhesive or finding a replacement screen that didn't need to have the adhesive re-aligned. Management was notified and I was offered a 50% discount to have it replaced again. WHAT??! That's bananas! This store doesn't care for the quality of product they sell and very clearly doesn't care for its customers or reputation.

This place is a JOKE! Messaged them about a TV that they would hold for me a few hours since I was…read more1.5 hours drive away from them. I live way up in NE Denver area. I arrived at 11:15AM to find the doors locked, no notes no anything other than their hours taped to the door. I sat in the parking lot for 30 more minutes assuming maybe they went to lunch. NOPE! Come 11:45AM I learned from someone else in the parking lot that this place was shut down by Police. What pisses me off most is that these people couldnt even have the common courtesy to notify me to stop driving down there! Wasted $40 in fuel and 3 hours of my life plus wear and tear on my vehicle. Apparently this place must be involved in fraudulent transactions if the Police took the time to shut them down. Probably for the best if they are willing to waste 3 hours of my time and $40 in fuel for an arrangement we made.

I highly recommend this place! Great prices, awesome service, super nice! I got a great gently used…read morephone!!

Derek was really knowledgeable about the problem I was having with the router in my RV. He worked…read morehard and found a solution!

Service was phenomenal! Hamlet and Oso were knowledgeable and professional. They asked probing…read morequestions to determine what was the best plan for me. I feel like they valued me making the switch from Xfinity. If anything comes up in the future, I'll be sure to go to this location. keep up the great work AT&T

FANTASTIC place! I went in for help with my crashed laptop and received excellent customer service…read more I am not very computer-literate so I desperately needed assistance. Caden was awesome--he was so knowledgeable, helpful, and friendly and answered all of my questions. I left with a much newer, cooler MacBook and I couldn't be happier. Caden -- you're a rockstar, thank you so much! Highly recommend!

Talk about good service and communication, Caden and Jamie where very helpful. I got to talk to the…read moreowner and I can tell he is in the business of helping people. Prices reflect the service they provide, let's be honest nothing is cheap now a days. But it is hard finding someone to take care of your personal devices, that's why I don't mind spending the money one a local business.

I gave up a really nice older Fisher component system (before they moved to Japan) and I've been…read moremissing that sound ever since. My wife said "let's go find you a new system" and I found it's not as easy as it used to be. There's the big blue box store, cheap systems in other superstores, and buying online. I wanted to hear the system before buying. The first place I went to showed me systems 5 times my budget and way too big for my home office. I thought I'd have to go to Denver. Luckily, I found The Sound Shop and I was finally in a place that appreciated high-end sound but also understood not everyone needs a $15K system. Scott was awesome to talk with and he showed me the right system for me. He let me spend all the time I wanted playing different music and had loads of suggestions about music, speakers, and just seemed like he knew exactly what I wanted. There was a bit of a delay getting the system due to the chip shortage that's going on, but Scott and crew stayed in touch and got me back into the audiophile world and I couldn't be happier. Thanks, Sound Shop folks, especially Scott. I'll be back for a home theater system very soon!

What kind of service would you expect if they can't even call you back after leaving at least 5…read moremessages over a month. Selling some consignment equipment, but they can't tell me what happened to it after NUMEROUS calls. Equipment is gone and I don't know if they tossed it, sold it, or just took it home. I had gotten numerous stereo systems there over the past 30 years, but will not return.